Can anyone help. I have a problem with the installation whereby it
hangs at the end of the second pass of green bars. I have to delete it
using Task Manager. When I then load Outlook the BCM software wixard
starts up and seeks to open/create an SQL database. I choose Create and
then get an error message to say "This action cannot be completed
because Business Contact Manager cannot access the database" followed
by "SQL Server does not exist or access denied".

It also wont uninstall, it hangs again.

I have Windows XP SP2 with Office 2003.

Thanks in anticipation.

BCM v1 or 2?

(E-Mail Removed) wrote:
> Can anyone help. I have a problem with the installation whereby it
> hangs at the end of the second pass of green bars. I have to delete it
> using Task Manager. When I then load Outlook the BCM software wixard
> starts up and seeks to open/create an SQL database. I choose Create and
> then get an error message to say "This action cannot be completed
> because Business Contact Manager cannot access the database" followed
> by "SQL Server does not exist or access denied".
>
> It also wont uninstall, it hangs again.
>
> I have Windows XP SP2 with Office 2003.
>
> Thanks in anticipation.

V2, just downloaded.

V2, just downloaded.

Does it hang during first part of the installtion or during the end part of
it ?Coz if it hangs during the second part of it should be an issue with
MSDE.Can you check for the confgsvr.out files created under C:\Program
Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Install and tell me what it
reads ?
--
With Regards

Raul Thomas
<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> V2, just downloaded.
>

Raul, Confgsvr.out doestn't exist. I did a complete search of the C
drive. Thanks for your help.

Thanks for the update can u alsocheck if you have an msde.log file in the
temp folder,you can get there by going to start > run > %temp%.If you have
it open the same and open up the find window and serach for "return value 3"
(remove the quotes )

Raul Thomas
<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Raul, Confgsvr.out doestn't exist. I did a complete search of the C
> drive. Thanks for your help.
>

Thanks. That doesn't exist either.

Try a clean boot
I have seen BCM hang on the last bar or two (or rather site there for
sometime). This could be conflict between MSDE and Antivirus, Spam blockers
etc...

Take a look at the following article:

310353 How to perform a clean boot in Windows XP
http://support.microsoft.com/default...b;EN-US;310353

--
Regards,

Larry, [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.


<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Can anyone help. I have a problem with the installation whereby it
> hangs at the end of the second pass of green bars. I have to delete it
> using Task Manager. When I then load Outlook the BCM software wixard
> starts up and seeks to open/create an SQL database. I choose Create and
> then get an error message to say "This action cannot be completed
> because Business Contact Manager cannot access the database" followed
> by "SQL Server does not exist or access denied".
>
> It also wont uninstall, it hangs again.
>
> I have Windows XP SP2 with Office 2003.
>
> Thanks in anticipation.
>

Thanks Larry but it doesnt do the trick. Any other ideas?i