Once I set email to auto link, I now have a set of History in BCM for a given
Contact which is not the same as the history that is associated with my
contact that was developed in Outlook. For some reason, emails will link
with a contact in Outlook Contact, but not to the same contact in BCM Contacts

The two programs use different history mechanisms. Do you have the automatic
email tracking feature turned on in BCM?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Outlook fan" <Outlook (E-Mail Removed)> wrote in message
news:3258A327-F08F-4CAC-9812-(E-Mail Removed)...
> Once I set email to auto link, I now have a set of History in BCM for a
> given
> Contact which is not the same as the history that is associated with my
> contact that was developed in Outlook. For some reason, emails will link
> with a contact in Outlook Contact, but not to the same contact in BCM
> Contacts

Is the automatic email tracking feature in BCM turned on by | Business Tools
| Link Emails | Auto Link | ?

"Outlook fan" wrote:

> Once I set email to auto link, I now have a set of History in BCM for a given
> Contact which is not the same as the history that is associated with my
> contact that was developed in Outlook. For some reason, emails will link
> with a contact in Outlook Contact, but not to the same contact in BCM Contacts

Yes.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Outlook fan" <Outlook (E-Mail Removed)> wrote in message
news:913919F3-2239-480B-85E1-(E-Mail Removed)...
> Is the automatic email tracking feature in BCM turned on by | Business
> Tools
> | Link Emails | Auto Link | ?
>
> "Outlook fan" wrote:
>
>> Once I set email to auto link, I now have a set of History in BCM for a
>> given
>> Contact which is not the same as the history that is associated with my
>> contact that was developed in Outlook. For some reason, emails will link
>> with a contact in Outlook Contact, but not to the same contact in BCM
>> Contacts

If that is the case, then I do Have automatic email tracking feature in BCM
turned on. What else could be causing BCM not to have all Email tracking/
History attached to BCM contacts?

Is there a spot to set BCM Contacts as primary instead of Outlook?

(thank you for your fast responces today!)

"Sue Mosher [MVP-Outlook]" wrote:

> Yes.
>
> --
> Sue Mosher, Outlook MVP
> Author of
> Microsoft Outlook Programming - Jumpstart for
> Administrators, Power Users, and Developers
> http://www.outlookcode.com/jumpstart.aspx
>
>
> "Outlook fan" <Outlook (E-Mail Removed)> wrote in message
> news:913919F3-2239-480B-85E1-(E-Mail Removed)...
> > Is the automatic email tracking feature in BCM turned on by | Business
> > Tools
> > | Link Emails | Auto Link | ?
> >
> > "Outlook fan" wrote:
> >
> >> Once I set email to auto link, I now have a set of History in BCM for a
> >> given
> >> Contact which is not the same as the history that is associated with my
> >> contact that was developed in Outlook. For some reason, emails will link
> >> with a contact in Outlook Contact, but not to the same contact in BCM
> >> Contacts
>
>
>

That's all you need to do. Note, however, that the automatic tracking
affects only messages that you send after you turn it on. For earlier
messages, there's another command on that menu to search past messages.

Define what you mean by "primary."

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Outlook fan" <(E-Mail Removed)> wrote in message
news:CD7B4C60-EB70-42B0-BD93-(E-Mail Removed)...
> If that is the case, then I do Have automatic email tracking feature in
> BCM
> turned on. What else could be causing BCM not to have all Email tracking/
> History attached to BCM contacts?
>
> Is there a spot to set BCM Contacts as primary instead of Outlook?
>
> "Sue Mosher [MVP-Outlook]" wrote:
>
>> Yes.
>>
>> "Outlook fan" <Outlook (E-Mail Removed)> wrote in message
>> news:913919F3-2239-480B-85E1-(E-Mail Removed)...
>> > Is the automatic email tracking feature in BCM turned on by | Business
>> > Tools
>> > | Link Emails | Auto Link | ?
>> >
>> > "Outlook fan" wrote:
>> >
>> >> Once I set email to auto link, I now have a set of History in BCM for
>> >> a
>> >> given
>> >> Contact which is not the same as the history that is associated with
>> >> my
>> >> contact that was developed in Outlook. For some reason, emails will
>> >> link
>> >> with a contact in Outlook Contact, but not to the same contact in BCM
>> >> Contacts
>>
>>
>>

When I look at address book, I see two instances of BC Account and BC
Contact. This may be why my history is not linking. Where can I find the
file that would show which version to get ridge of. Automatic tracking is
not collecting emails to BC contact that have been sent after turning
tracking on.

"Sue Mosher [MVP-Outlook]" wrote:

> That's all you need to do. Note, however, that the automatic tracking
> affects only messages that you send after you turn it on. For earlier
> messages, there's another command on that menu to search past messages.
>
> Define what you mean by "primary."
>
> --
> Sue Mosher, Outlook MVP
> Author of
> Microsoft Outlook Programming - Jumpstart for
> Administrators, Power Users, and Developers
> http://www.outlookcode.com/jumpstart.aspx
>
>
> "Outlook fan" <(E-Mail Removed)> wrote in message
> news:CD7B4C60-EB70-42B0-BD93-(E-Mail Removed)...
> > If that is the case, then I do Have automatic email tracking feature in
> > BCM
> > turned on. What else could be causing BCM not to have all Email tracking/
> > History attached to BCM contacts?
> >
> > Is there a spot to set BCM Contacts as primary instead of Outlook?
> >
> > "Sue Mosher [MVP-Outlook]" wrote:
> >
> >> Yes.
> >>
> >> "Outlook fan" <Outlook (E-Mail Removed)> wrote in message
> >> news:913919F3-2239-480B-85E1-(E-Mail Removed)...
> >> > Is the automatic email tracking feature in BCM turned on by | Business
> >> > Tools
> >> > | Link Emails | Auto Link | ?
> >> >
> >> > "Outlook fan" wrote:
> >> >
> >> >> Once I set email to auto link, I now have a set of History in BCM for
> >> >> a
> >> >> given
> >> >> Contact which is not the same as the history that is associated with
> >> >> my
> >> >> contact that was developed in Outlook. For some reason, emails will
> >> >> link
> >> >> with a contact in Outlook Contact, but not to the same contact in BCM
> >> >> Contacts
> >>
> >>
> >>
>
>
>

The address book display is unrelated. The easiest way to fix it is to use
Tools | E-mail Accounts to remove the Outlook Address Book service, then
restart Outlook and add it back.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Outlook fan" <(E-Mail Removed)> wrote in message
news:B52A85E1-6212-4742-8146-(E-Mail Removed)...
> When I look at address book, I see two instances of BC Account and BC
> Contact. This may be why my history is not linking. Where can I find the
> file that would show which version to get ridge of. Automatic tracking is
> not collecting emails to BC contact that have been sent after turning
> tracking on.
>
> "Sue Mosher [MVP-Outlook]" wrote:
>
>> That's all you need to do. Note, however, that the automatic tracking
>> affects only messages that you send after you turn it on. For earlier
>> messages, there's another command on that menu to search past messages.
>>
>> Define what you mean by "primary."
>>
>> "Outlook fan" <(E-Mail Removed)> wrote in message
>> news:CD7B4C60-EB70-42B0-BD93-(E-Mail Removed)...
>> > If that is the case, then I do Have automatic email tracking feature in
>> > BCM
>> > turned on. What else could be causing BCM not to have all Email
>> > tracking/
>> > History attached to BCM contacts?
>> >
>> > Is there a spot to set BCM Contacts as primary instead of Outlook?
>> >
>> > "Sue Mosher [MVP-Outlook]" wrote:
>> >
>> >> Yes.
>> >>
>> >> "Outlook fan" <Outlook (E-Mail Removed)> wrote in message
>> >> news:913919F3-2239-480B-85E1-(E-Mail Removed)...
>> >> > Is the automatic email tracking feature in BCM turned on by |
>> >> > Business
>> >> > Tools
>> >> > | Link Emails | Auto Link | ?
>> >> >
>> >> > "Outlook fan" wrote:
>> >> >
>> >> >> Once I set email to auto link, I now have a set of History in BCM
>> >> >> for
>> >> >> a
>> >> >> given
>> >> >> Contact which is not the same as the history that is associated
>> >> >> with
>> >> >> my
>> >> >> contact that was developed in Outlook. For some reason, emails
>> >> >> will
>> >> >> link
>> >> >> with a contact in Outlook Contact, but not to the same contact in
>> >> >> BCM
>> >> >> Contacts
>> >>
>> >>
>> >>
>>
>>
>>

How can I tell which vesion to remove, per your last reply? Under Microsoft
Office Address Book, I have two versions:

Accounts: Business Contact Manager
Accounts: Business Contact Manager
Business Contact: Business Contact Manager
Business Contact: Business Contact Manager

Is there a file/ location that I can look to see why I have two instances?
Once again thank you for your help today.

"Sue Mosher [MVP-Outlook]" wrote:

> The address book display is unrelated. The easiest way to fix it is to use
> Tools | E-mail Accounts to remove the Outlook Address Book service, then
> restart Outlook and add it back.
>
> --
> Sue Mosher, Outlook MVP
> Author of
> Microsoft Outlook Programming - Jumpstart for
> Administrators, Power Users, and Developers
> http://www.outlookcode.com/jumpstart.aspx
>
>
> "Outlook fan" <(E-Mail Removed)> wrote in message
> news:B52A85E1-6212-4742-8146-(E-Mail Removed)...
> > When I look at address book, I see two instances of BC Account and BC
> > Contact. This may be why my history is not linking. Where can I find the
> > file that would show which version to get ridge of. Automatic tracking is
> > not collecting emails to BC contact that have been sent after turning
> > tracking on.
> >
> > "Sue Mosher [MVP-Outlook]" wrote:
> >
> >> That's all you need to do. Note, however, that the automatic tracking
> >> affects only messages that you send after you turn it on. For earlier
> >> messages, there's another command on that menu to search past messages.
> >>
> >> Define what you mean by "primary."
> >>
> >> "Outlook fan" <(E-Mail Removed)> wrote in message
> >> news:CD7B4C60-EB70-42B0-BD93-(E-Mail Removed)...
> >> > If that is the case, then I do Have automatic email tracking feature in
> >> > BCM
> >> > turned on. What else could be causing BCM not to have all Email
> >> > tracking/
> >> > History attached to BCM contacts?
> >> >
> >> > Is there a spot to set BCM Contacts as primary instead of Outlook?
> >> >
> >> > "Sue Mosher [MVP-Outlook]" wrote:
> >> >
> >> >> Yes.
> >> >>
> >> >> "Outlook fan" <Outlook (E-Mail Removed)> wrote in message
> >> >> news:913919F3-2239-480B-85E1-(E-Mail Removed)...
> >> >> > Is the automatic email tracking feature in BCM turned on by |
> >> >> > Business
> >> >> > Tools
> >> >> > | Link Emails | Auto Link | ?
> >> >> >
> >> >> > "Outlook fan" wrote:
> >> >> >
> >> >> >> Once I set email to auto link, I now have a set of History in BCM
> >> >> >> for
> >> >> >> a
> >> >> >> given
> >> >> >> Contact which is not the same as the history that is associated
> >> >> >> with
> >> >> >> my
> >> >> >> contact that was developed in Outlook. For some reason, emails
> >> >> >> will
> >> >> >> link
> >> >> >> with a contact in Outlook Contact, but not to the same contact in
> >> >> >> BCM
> >> >> >> Contacts
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

None of the above. Read my message again.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Outlook fan" <(E-Mail Removed)> wrote in message
news:7D7A0F9A-CF0C-4011-9BDF-(E-Mail Removed)...
> How can I tell which vesion to remove, per your last reply? Under
> Microsoft
> Office Address Book, I have two versions:
>
> Accounts: Business Contact Manager
> Accounts: Business Contact Manager
> Business Contact: Business Contact Manager
> Business Contact: Business Contact Manager
>
> Is there a file/ location that I can look to see why I have two instances?
> Once again thank you for your help today.
>
> "Sue Mosher [MVP-Outlook]" wrote:
>
>> The address book display is unrelated. The easiest way to fix it is to
>> use
>> Tools | E-mail Accounts to remove the Outlook Address Book service, then
>> restart Outlook and add it back.

>>
>>
>> "Outlook fan" <(E-Mail Removed)> wrote in message
>> news:B52A85E1-6212-4742-8146-(E-Mail Removed)...
>> > When I look at address book, I see two instances of BC Account and BC
>> > Contact. This may be why my history is not linking. Where can I find
>> > the
>> > file that would show which version to get ridge of. Automatic tracking
>> > is
>> > not collecting emails to BC contact that have been sent after turning
>> > tracking on.
>> >
>> > "Sue Mosher [MVP-Outlook]" wrote:
>> >
>> >> That's all you need to do. Note, however, that the automatic tracking
>> >> affects only messages that you send after you turn it on. For earlier
>> >> messages, there's another command on that menu to search past
>> >> messages.
>> >>
>> >> Define what you mean by "primary."
>> >>
>> >> "Outlook fan" <(E-Mail Removed)> wrote in message
>> >> news:CD7B4C60-EB70-42B0-BD93-(E-Mail Removed)...
>> >> > If that is the case, then I do Have automatic email tracking feature
>> >> > in
>> >> > BCM
>> >> > turned on. What else could be causing BCM not to have all Email
>> >> > tracking/
>> >> > History attached to BCM contacts?
>> >> >
>> >> > Is there a spot to set BCM Contacts as primary instead of Outlook?
>> >> >
>> >> > "Sue Mosher [MVP-Outlook]" wrote:
>> >> >
>> >> >> Yes.
>> >> >>
>> >> >> "Outlook fan" <Outlook (E-Mail Removed)> wrote in
>> >> >> message
>> >> >> news:913919F3-2239-480B-85E1-(E-Mail Removed)...
>> >> >> > Is the automatic email tracking feature in BCM turned on by |
>> >> >> > Business
>> >> >> > Tools
>> >> >> > | Link Emails | Auto Link | ?
>> >> >> >
>> >> >> > "Outlook fan" wrote:
>> >> >> >
>> >> >> >> Once I set email to auto link, I now have a set of History in
>> >> >> >> BCM
>> >> >> >> for
>> >> >> >> a
>> >> >> >> given
>> >> >> >> Contact which is not the same as the history that is associated
>> >> >> >> with
>> >> >> >> my
>> >> >> >> contact that was developed in Outlook. For some reason, emails
>> >> >> >> will
>> >> >> >> link
>> >> >> >> with a contact in Outlook Contact, but not to the same contact
>> >> >> >> in
>> >> >> >> BCM
>> >> >> >> Contacts
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>