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I (barely) Survived A Virus because of dumb luck but I need a hand to get the system back to normal.

 
 
Demhi00666@hotmail.com
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Posts: n/a
 
      19th Oct 2011
Could really use some advice on this one from you very nice people.
I was surfing the web and I had a window open. It was suspicious so I
clicked on the [X] to close the thing. When I did all heck broke
lose. My BF said it was a "pornado" - all the windows opening up like
that. This made we wonder where he'd been on the net with my
computer.
Anyway I kept getting a msg saying that my drive was failing and the
web site could help me. I'd been having hardware issues and this just
confused the situation more. I finally had to turn the thing off and
when I rebooted there was nothing on my desktop. I couldn't find any
programs anywhere.
I was able to go to command prompt and run a program and I ran
Maleware Byte to fix the problem if it was a virus.
No change on my system.

I had been in the process of sorting my family photos to back them up
(seriously) and they were all lost. To help troubleshoot the drive I
placed it into another computer. There were NO FILES to be seen on
the drive. ALL my photos (the most important things I had), movies ,
books all gone. Right before I gave up though I noticed that the free
space on the drive was not was it should be if the drive had been
formatted.

Again on a hunch I ran a program that showed me hidden files and found
ALL OF MY FILES. It took a while to make them UN-Hidden(?) but there
were there and intact and worked.

I was able to do the same to the files on my computers PRIMARY HD (the
one that had the OS - opps, the OS is WIN XP BTW - sorry.)

I can run programs on the computer now but I have to go to
START-->PROGRAMS b/c the desktop is still empty and I cannot copy
anything to it. I cannot SEND a EXE to the desktop to make a
Shortcut either.

I've been putting off taking this problem on for a while because I was
just so happy to have my photos back. But I had to get on it today to
send an email. When I went to send an attachment, the email program
showed the DESKTOP and it was FULLY POPULATED like it should have
been....but only in the emails program to select the attached file.

I can't take it any more. Can anyone help me? I know I'll have to
either install a new OS or reinstall the current OS in the near
future, but is there some way I can fix this problem now??
I don't know what attacked my computer. I don't know if it was
because of somewhere I'd gone on the net or if it was due to something
the ex-BF did. I think it was mostly luck that let me get as far as I
did recovering the files, but I'm at a loss of what to do now.
I'm running AVG on the system as I type this on my laptop to make sure
there is no trace of virus (if that is even what it was) left.
The drive that the computer reported as Failing is working fine and
has been since I Un-hid the files.
My photos have been backed up to 2 HD's to protect them in the future.

If you have any suggestions I'd really appreciate them about now.
I know some people don't like to help but I'll take advice on how to
troubleshoot and solve this myself. I'm pretty desperate.



Thanks
Demhi
 
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John Doe
Guest
Posts: n/a
 
      20th Oct 2011
Demhi00666 hotmail.com wrote:

> Could really use some advice on this one from you very nice
> people. I was surfing the web and I had a window open. It was
> suspicious so I clicked on the [X] to close the thing. When I
> did all heck broke lose. My BF said it was a "pornado" - all
> the windows opening up like that. This made we wonder where
> he'd been on the net with my computer.


Hmm.

> Anyway I kept getting a msg saying that my drive was failing and
> the web site could help me. I'd been having hardware issues and
> this just confused the situation more. I finally had to turn
> the thing off and when I rebooted there was nothing on my
> desktop. I couldn't find any programs anywhere. I was able to
> go to command prompt and run a program and I ran Maleware Byte
> to fix the problem if it was a virus. No change on my system.
>
> I had been in the process of sorting my family photos to back
> them up (seriously) and they were all lost. To help
> troubleshoot the drive I placed it into another computer. There
> were NO FILES to be seen on the drive. ALL my photos (the most
> important things I had), movies , books all gone. Right before
> I gave up though I noticed that the free space on the drive was
> not was it should be if the drive had been formatted.
>
> Again on a hunch I ran a program that showed me hidden files and
> found ALL OF MY FILES. It took a while to make them
> UN-Hidden(?) but there were there and intact and worked.
>
> I was able to do the same to the files on my computers PRIMARY
> HD (the one that had the OS - opps, the OS is WIN XP BTW -
> sorry.)
>
> I can run programs on the computer now but I have to go to
> START-->PROGRAMS b/c the desktop is still empty and I cannot
> copy anything to it. I cannot SEND a EXE to the desktop to
> make a Shortcut either.
>
> I've been putting off taking this problem on for a while because
> I was just so happy to have my photos back. But I had to get on
> it today to send an email. When I went to send an attachment,
> the email program showed the DESKTOP and it was FULLY POPULATED
> like it should have been....but only in the emails program to
> select the attached file.
>
> I can't take it any more. Can anyone help me? I know I'll have
> to either install a new OS or reinstall the current OS in the
> near future, but is there some way I can fix this problem now??
> I don't know what attacked my computer. I don't know if it was
> because of somewhere I'd gone on the net or if it was due to
> something the ex-BF did. I think it was mostly luck that let me
> get as far as I did recovering the files, but I'm at a loss of
> what to do now. I'm running AVG on the system as I type this on
> my laptop to make sure there is no trace of virus (if that is
> even what it was) left. The drive that the computer reported as
> Failing is working fine and has been since I Un-hid the files.
> My photos have been backed up to 2 HD's to protect them in the
> future.
>
> If you have any suggestions I'd really appreciate them about
> now. I know some people don't like to help but I'll take advice
> on how to troubleshoot and solve this myself. I'm pretty
> desperate.


Scroll up and you will see a thread "The ultimate backup routine"
started two days ago on Monday about the absolute necessity of
backing up your system. I mentioned that if you hang around this
group for a while, you will hear people coming and crying about
losing their data because they do not have backups.

If you really want help... Keep your boyfriend (assuming you are
as you say) or make a new techie friend. After making backups,
have your old boyfriend or your new techie friend follow the
advice given in that thread as he helps you reinstall Windows.
Keep that thread in mind. Make backups of your installation
progress and then ask your friend to help you repeat the procedure
periodically, once every week/month or so.

Good luck.

By the way, not that it matters, but I love UseNet mysteries...
Why did you post no-archive? Does it have anything to do with
this being your first post to UseNet under your current ID?
That is interesting, considering you're using Forte Agent.
--










>
>
>
> Thanks
> Demhi
>
>


> Path: news.astraweb.com!border6.newsrouter.astraweb.com!npeer02.iad.highwinds-media.com!news.highwinds-media.com!feed-me.highwinds-media.com!post01.iad.highwinds-media.com!newsfe22.iad.POSTED!5aacdefc!not-for-mail
> From: Demhi00666 hotmail.com
> Newsgroups: alt.comp.hardware.pc-homebuilt
> Subject: I (barely) Survived A Virus because of dumb luck but I need a hand to get the system back to normal.
> Message-ID: <74ju971siunochttonn2vtj8v7lf300u1c 4ax.com>
> X-Newsreader: Forte Agent 6.00/32.1186
> X-No-Archive: yes
> MIME-Version: 1.0
> Content-Type: text/plain; charset=us-ascii
> Content-Transfer-Encoding: 7bit
> Lines: 62
> X-Complaints-To: abuse newsrazor.net
> NNTP-Posting-Date: Wed, 19 Oct 2011 22:51:37 UTC
> Date: Wed, 19 Oct 2011 18:51:38 -0400
>

 
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Paul
Guest
Posts: n/a
 
      20th Oct 2011
(E-Mail Removed) wrote:
> Could really use some advice on this one from you very nice people.
> I was surfing the web and I had a window open. It was suspicious so I
> clicked on the [X] to close the thing. When I did all heck broke
> lose. My BF said it was a "pornado" - all the windows opening up like
> that. This made we wonder where he'd been on the net with my
> computer.
> Anyway I kept getting a msg saying that my drive was failing and the
> web site could help me. I'd been having hardware issues and this just
> confused the situation more. I finally had to turn the thing off and
> when I rebooted there was nothing on my desktop. I couldn't find any
> programs anywhere.
> I was able to go to command prompt and run a program and I ran
> Maleware Byte to fix the problem if it was a virus.
> No change on my system.
>
> I had been in the process of sorting my family photos to back them up
> (seriously) and they were all lost. To help troubleshoot the drive I
> placed it into another computer. There were NO FILES to be seen on
> the drive. ALL my photos (the most important things I had), movies ,
> books all gone. Right before I gave up though I noticed that the free
> space on the drive was not was it should be if the drive had been
> formatted.
>
> Again on a hunch I ran a program that showed me hidden files and found
> ALL OF MY FILES. It took a while to make them UN-Hidden(?) but there
> were there and intact and worked.
>
> I was able to do the same to the files on my computers PRIMARY HD (the
> one that had the OS - opps, the OS is WIN XP BTW - sorry.)
>
> I can run programs on the computer now but I have to go to
> START-->PROGRAMS b/c the desktop is still empty and I cannot copy
> anything to it. I cannot SEND a EXE to the desktop to make a
> Shortcut either.
>
> I've been putting off taking this problem on for a while because I was
> just so happy to have my photos back. But I had to get on it today to
> send an email. When I went to send an attachment, the email program
> showed the DESKTOP and it was FULLY POPULATED like it should have
> been....but only in the emails program to select the attached file.
>
> I can't take it any more. Can anyone help me? I know I'll have to
> either install a new OS or reinstall the current OS in the near
> future, but is there some way I can fix this problem now??
> I don't know what attacked my computer. I don't know if it was
> because of somewhere I'd gone on the net or if it was due to something
> the ex-BF did. I think it was mostly luck that let me get as far as I
> did recovering the files, but I'm at a loss of what to do now.
> I'm running AVG on the system as I type this on my laptop to make sure
> there is no trace of virus (if that is even what it was) left.
> The drive that the computer reported as Failing is working fine and
> has been since I Un-hid the files.
> My photos have been backed up to 2 HD's to protect them in the future.
>
> If you have any suggestions I'd really appreciate them about now.
> I know some people don't like to help but I'll take advice on how to
> troubleshoot and solve this myself. I'm pretty desperate.
>
>
>
> Thanks
> Demhi


A program called "unhide.exe" was specifically created for this situation.

http://www.bleepingcomputer.com/forums/topic391939.html

Step 17 here has the download.

http://www.bleepingcomputer.com/viru...t-defragmenter

( http://download.bleepingcomputer.com/grinler/unhide.exe )

I don't know any more about it than that, that a program exists to
try to undo this kind of foulup.

*******

To prevent making things worse, you can make a backup first, before
running "unhide". Then, if you didn't like the results for some
reason, you could restore from the backup.

Good luck,
Paul
 
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Flasherly
Guest
Posts: n/a
 
      20th Oct 2011
On Oct 19, 6:51 pm, Demhi00...@hotmail.com wrote:
> Could really use some advice on this one from you very nice people.
> I was surfing the web and I had a window open. It was suspicious so I
> clicked on the [X] to close the thing. When I did all heck broke
> lose. My BF said it was a "pornado" - all the windows opening up like
> that. This made we wonder where he'd been on the net with my
> computer.


Yep. I've restored them before for people in a similar situation,
when they tell me how upsetting it is to find another inadvertently
compromised their system. Stealing information comes in various forms
and is always a popular pastime for idling away life on the internet.
Although I have nothing much to offer as to why you have nothing on
your desktop, when I am called upon for such things, I don't really
think to repeat exactly what I told them when they bought the
computer: There's a hidden place on the HD where I put everything to
make this computer work as it did when you first turned it on.
Exactly. Perfectly. Once I go to that place, you'll loose everything
you've done since. Yes or no won't cost you anything . . . I don't do
maybe, although for $75-$125 an hour I do know others who will.
 
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Davej
Guest
Posts: n/a
 
      22nd Oct 2011
On Oct 19, 4:51*pm, Demhi00...@hotmail.com wrote:
> [...]
> If you have any suggestions I'd really appreciate them about now.
> I know some people don't like to help but I'll take advice on how to
> troubleshoot and solve this myself. *I'm pretty desperate.
>


You mention having a second HD so you should probably find and move
all of your important files onto that other HD if you haven't already.

Then on the original HD you probably need to reinstall XP or allow it
to attempt a repair.

If this is a computer with a read-only CD/DVD or spare bay I would
suggest buying and installing a DVD burner. A DVD burner would allow
you to periodically save any important photos or files. See...

http://www.newegg.com/Store/SubCateg...CD-DVD-Burners
 
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