When I click on Start--Programs--Accessories--System Tools--Backup, the
Backup Utility will not open. I get about 2 seconds of the hour glass, and
then nothing.

I recently upgraded from Windows 2000 Pro by installing Windows XP via CD,
and then Windows XP Pro SP2 via download from the Mircrosoft XP site. The
Backup Utility always worked fine with Windows2000 Pro, but will not work
once I upgraded to XP Pro.

The ntbackup.exe files are shown on the computer:

ntbackup.chm C:\WINN\Help (This file repeated 3 times w/different
icons)
NTBACKUP.EXE -003F2417.pf C:\WINN\Prefetch
NTBACKUP.EXE - 2C362AB4.pf ditto
ntbackup.exe C:\WINN\system 32
ntbackup.exe C:\WINN\ServicePatchFiles\i386

I obtained a copy of the ntbackup.msi off the web , and tried to install it,
but got this message:

"A network error occurdred while attempting to read from the file.
C:\Documents and Settings\------\Desktop\ntbackup(1).msi"

This is the same file I used to load Windows Backup Utility on my wife's new
Dell Computer with XP Home Edition.

Anybody got any ideas as to what I can do to get the Windows Backup Utility
to open on my computer?












--
Jim

"Alabama Jim" <(E-Mail Removed)> wrote in message
news:5E629C53-4A33-49E9-A6EC-(E-Mail Removed)...
> When I click on Start--Programs--Accessories--System Tools--Backup, the
> Backup Utility will not open. I get about 2 seconds of the hour glass,
and
> then nothing.
>
> I recently upgraded from Windows 2000 Pro by installing Windows XP via CD,
> and then Windows XP Pro SP2 via download from the Mircrosoft XP site. The
> Backup Utility always worked fine with Windows2000 Pro, but will not work
> once I upgraded to XP Pro.
>
> The ntbackup.exe files are shown on the computer:
>
> ntbackup.chm C:\WINN\Help (This file repeated 3 times
w/different
> icons)
> NTBACKUP.EXE -003F2417.pf C:\WINN\Prefetch
> NTBACKUP.EXE - 2C362AB4.pf ditto
> ntbackup.exe C:\WINN\system 32
> ntbackup.exe C:\WINN\ServicePatchFiles\i386
>
> I obtained a copy of the ntbackup.msi off the web , and tried to install
it,
> but got this message:
>
> "A network error occurdred while attempting to read from the file.
> C:\Documents and Settings\------\Desktop\ntbackup(1).msi"
>
> This is the same file I used to load Windows Backup Utility on my wife's
new
> Dell Computer with XP Home Edition.
>
> Anybody got any ideas as to what I can do to get the Windows Backup
Utility
> to open on my computer?
> --
> Jim

Instead of clicking the shortcut for ntbackup, try this:

- Click Start / Run / cmd {OK}
- Type this command:
%SystemRoot%\system32\ntbackup.exe {Enter}

If nothing happens, type this command:

tasklist | find /i "ntbackup" {Enter}

Do you get a hit for ntbackup.exe? If so then ntbackup is
already up and running.

I note that Windows appears to be installed in c:\WINN. This
is rather unusual - it's usually c:\WinNT for a Win2000 system.
While at the Command Prompt, type this command to confirm
the folder name:

set system {Enter}

Have you tried running 'ntbackup' by going to Start -> run and then typing
it in? Also, as usual, check to see if you are running the latest updates
from Windows Update.
Regards,
Christopher Koeber

"Alabama Jim" <(E-Mail Removed)> wrote in message
news:5E629C53-4A33-49E9-A6EC-(E-Mail Removed)...
> When I click on Start--Programs--Accessories--System Tools--Backup, the
> Backup Utility will not open. I get about 2 seconds of the hour glass,
> and
> then nothing.
>
> I recently upgraded from Windows 2000 Pro by installing Windows XP via CD,
> and then Windows XP Pro SP2 via download from the Mircrosoft XP site. The
> Backup Utility always worked fine with Windows2000 Pro, but will not work
> once I upgraded to XP Pro.
>
> The ntbackup.exe files are shown on the computer:
>
> ntbackup.chm C:\WINN\Help (This file repeated 3 times
> w/different
> icons)
> NTBACKUP.EXE -003F2417.pf C:\WINN\Prefetch
> NTBACKUP.EXE - 2C362AB4.pf ditto
> ntbackup.exe C:\WINN\system 32
> ntbackup.exe C:\WINN\ServicePatchFiles\i386
>
> I obtained a copy of the ntbackup.msi off the web , and tried to install
> it,
> but got this message:
>
> "A network error occurdred while attempting to read from the file.
> C:\Documents and Settings\------\Desktop\ntbackup(1).msi"
>
> This is the same file I used to load Windows Backup Utility on my wife's
> new
> Dell Computer with XP Home Edition.
>
> Anybody got any ideas as to what I can do to get the Windows Backup
> Utility
> to open on my computer?
>
>
>
>
>
>
>
>
>
>
>
>
> --
> Jim

No, it does not.


"Alabama Jim" <(E-Mail Removed)> wrote in message
news:F7A551A5-74BF-4037-95A4-(E-Mail Removed)...
> My OS is XP Pro ServicePack 2. Windows 2000 Pro is what I had on the
> computer before I did the upgrade.
>
> Does this information change the commands you listed?
>
> Thanks
> --
> Jim
>
>
> "Pegasus (MVP)" wrote:
>
> >
> > "Alabama Jim" <(E-Mail Removed)> wrote in message
> > news:5E629C53-4A33-49E9-A6EC-(E-Mail Removed)...
> > > When I click on Start--Programs--Accessories--System Tools--Backup,
the
> > > Backup Utility will not open. I get about 2 seconds of the hour
glass,
> > and
> > > then nothing.
> > >
> > > I recently upgraded from Windows 2000 Pro by installing Windows XP via
CD,
> > > and then Windows XP Pro SP2 via download from the Mircrosoft XP site.
The
> > > Backup Utility always worked fine with Windows2000 Pro, but will not
work
> > > once I upgraded to XP Pro.
> > >
> > > The ntbackup.exe files are shown on the computer:
> > >
> > > ntbackup.chm C:\WINN\Help (This file repeated 3 times
> > w/different
> > > icons)
> > > NTBACKUP.EXE -003F2417.pf C:\WINN\Prefetch
> > > NTBACKUP.EXE - 2C362AB4.pf ditto
> > > ntbackup.exe C:\WINN\system 32
> > > ntbackup.exe C:\WINN\ServicePatchFiles\i386
> > >
> > > I obtained a copy of the ntbackup.msi off the web , and tried to
install
> > it,
> > > but got this message:
> > >
> > > "A network error occurdred while attempting to read from the file.
> > > C:\Documents and Settings\------\Desktop\ntbackup(1).msi"
> > >
> > > This is the same file I used to load Windows Backup Utility on my
wife's
> > new
> > > Dell Computer with XP Home Edition.
> > >
> > > Anybody got any ideas as to what I can do to get the Windows Backup
> > Utility
> > > to open on my computer?
> > > --
> > > Jim
> >
> > Instead of clicking the shortcut for ntbackup, try this:
> >
> > - Click Start / Run / cmd {OK}
> > - Type this command:
> > %SystemRoot%\system32\ntbackup.exe {Enter}
> >
> > If nothing happens, type this command:
> >
> > tasklist | find /i "ntbackup" {Enter}
> >
> > Do you get a hit for ntbackup.exe? If so then ntbackup is
> > already up and running.
> >
> > I note that Windows appears to be installed in c:\WINN. This
> > is rather unusual - it's usually c:\WinNT for a Win2000 system.
> > While at the Command Prompt, type this command to confirm
> > the folder name:
> >
> > set system {Enter}
> >
> >
> >

The command I gave you was

tasklist | find /i "ntbackup" {Enter}

It consists of two components:

tasklist.exe

You can run this command by itself. It lists all active
processes. If ntbackup.exe is currently active then it
will show up in the list. Does it on your PC?

To save you a visual inspection, you can "pipe" the
output from "tasklist.exe" into "find.exe". This is what
the vertical bar does. Find.exe will then display only
those lines that contain the string "ntbackup".


"Alabama Jim" <(E-Mail Removed)> wrote in message
news:49E84331-06B8-465B-87FD-(E-Mail Removed)...
> Well, there was a response. After a few minutes, I saw a small dialog box
on
> my screeen. It had the words Backup Utility in the blue bar at the top,
> nothing in the white screen below. An hourglass was showing. I had to
force
> it shut by using the Windows Task Bar several times.
>
> So sounds like something wrong deeper within the computer!
> --
> Jim
>
>
> "Alabama Jim" wrote:
>
> > Neither command got a response. But I'm not at all sure I typed the
correct
> > path on your second command suggestion. I would appreciate it if you'd
> > review the command you gave me, please. I don't understand the
perpendicular
> > characters between tasklist and find, and between find and /.
> >
> > Thanks,
> >
> >
> > --
> > Jim
> >
> >
> > "Pegasus (MVP)" wrote:
> >
> > > No, it does not.
> > >
> > >
> > > "Alabama Jim" <(E-Mail Removed)> wrote in message
> > > news:F7A551A5-74BF-4037-95A4-(E-Mail Removed)...
> > > > My OS is XP Pro ServicePack 2. Windows 2000 Pro is what I had on
the
> > > > computer before I did the upgrade.
> > > >
> > > > Does this information change the commands you listed?
> > > >
> > > > Thanks
> > > > --
> > > > Jim
> > > >
> > > >
> > > > "Pegasus (MVP)" wrote:
> > > >
> > > > >
> > > > > "Alabama Jim" <(E-Mail Removed)> wrote in
message
> > > > > news:5E629C53-4A33-49E9-A6EC-(E-Mail Removed)...
> > > > > > When I click on Start--Programs--Accessories--System
Tools--Backup,
> > > the
> > > > > > Backup Utility will not open. I get about 2 seconds of the hour
> > > glass,
> > > > > and
> > > > > > then nothing.
> > > > > >
> > > > > > I recently upgraded from Windows 2000 Pro by installing Windows
XP via
> > > CD,
> > > > > > and then Windows XP Pro SP2 via download from the Mircrosoft XP
site.
> > > The
> > > > > > Backup Utility always worked fine with Windows2000 Pro, but will
not
> > > work
> > > > > > once I upgraded to XP Pro.
> > > > > >
> > > > > > The ntbackup.exe files are shown on the computer:
> > > > > >
> > > > > > ntbackup.chm C:\WINN\Help (This file repeated 3 times
> > > > > w/different
> > > > > > icons)
> > > > > > NTBACKUP.EXE -003F2417.pf C:\WINN\Prefetch
> > > > > > NTBACKUP.EXE - 2C362AB4.pf ditto
> > > > > > ntbackup.exe C:\WINN\system 32
> > > > > > ntbackup.exe C:\WINN\ServicePatchFiles\i386
> > > > > >
> > > > > > I obtained a copy of the ntbackup.msi off the web , and tried to
> > > install
> > > > > it,
> > > > > > but got this message:
> > > > > >
> > > > > > "A network error occurdred while attempting to read from the
file.
> > > > > > C:\Documents and Settings\------\Desktop\ntbackup(1).msi"
> > > > > >
> > > > > > This is the same file I used to load Windows Backup Utility on
my
> > > wife's
> > > > > new
> > > > > > Dell Computer with XP Home Edition.
> > > > > >
> > > > > > Anybody got any ideas as to what I can do to get the Windows
Backup
> > > > > Utility
> > > > > > to open on my computer?
> > > > > > --
> > > > > > Jim
> > > > >
> > > > > Instead of clicking the shortcut for ntbackup, try this:
> > > > >
> > > > > - Click Start / Run / cmd {OK}
> > > > > - Type this command:
> > > > > %SystemRoot%\system32\ntbackup.exe {Enter}
> > > > >
> > > > > If nothing happens, type this command:
> > > > >
> > > > > tasklist | find /i "ntbackup" {Enter}
> > > > >
> > > > > Do you get a hit for ntbackup.exe? If so then ntbackup is
> > > > > already up and running.
> > > > >
> > > > > I note that Windows appears to be installed in c:\WINN. This
> > > > > is rather unusual - it's usually c:\WinNT for a Win2000 system.
> > > > > While at the Command Prompt, type this command to confirm
> > > > > the folder name:
> > > > >
> > > > > set system {Enter}
> > > > >
> > > > >
> > > > >
> > >
> > >
> > >

I ran the command tasklist.exe. ntbackup.exe does not show up on the list of
active processes on my PC.

Where in the world do you find the perpendicular bar character on the
keyboard??

Thanks,
--
Jim


"Pegasus (MVP)" wrote:

> The command I gave you was
>
> tasklist | find /i "ntbackup" {Enter}
>
> It consists of two components:
>
> tasklist.exe
>
> You can run this command by itself. It lists all active
> processes. If ntbackup.exe is currently active then it
> will show up in the list. Does it on your PC?
>
> To save you a visual inspection, you can "pipe" the
> output from "tasklist.exe" into "find.exe". This is what
> the vertical bar does. Find.exe will then display only
> those lines that contain the string "ntbackup".
>
>
> "Alabama Jim" <(E-Mail Removed)> wrote in message
> news:49E84331-06B8-465B-87FD-(E-Mail Removed)...
> > Well, there was a response. After a few minutes, I saw a small dialog box
> on
> > my screeen. It had the words Backup Utility in the blue bar at the top,
> > nothing in the white screen below. An hourglass was showing. I had to
> force
> > it shut by using the Windows Task Bar several times.
> >
> > So sounds like something wrong deeper within the computer!
> > --
> > Jim
> >
> >
> > "Alabama Jim" wrote:
> >
> > > Neither command got a response. But I'm not at all sure I typed the
> correct
> > > path on your second command suggestion. I would appreciate it if you'd
> > > review the command you gave me, please. I don't understand the
> perpendicular
> > > characters between tasklist and find, and between find and /.
> > >
> > > Thanks,
> > >
> > >
> > > --
> > > Jim
> > >
> > >
> > > "Pegasus (MVP)" wrote:
> > >
> > > > No, it does not.
> > > >
> > > >
> > > > "Alabama Jim" <(E-Mail Removed)> wrote in message
> > > > news:F7A551A5-74BF-4037-95A4-(E-Mail Removed)...
> > > > > My OS is XP Pro ServicePack 2. Windows 2000 Pro is what I had on
> the
> > > > > computer before I did the upgrade.
> > > > >
> > > > > Does this information change the commands you listed?
> > > > >
> > > > > Thanks
> > > > > --
> > > > > Jim
> > > > >
> > > > >
> > > > > "Pegasus (MVP)" wrote:
> > > > >
> > > > > >
> > > > > > "Alabama Jim" <(E-Mail Removed)> wrote in
> message
> > > > > > news:5E629C53-4A33-49E9-A6EC-(E-Mail Removed)...
> > > > > > > When I click on Start--Programs--Accessories--System
> Tools--Backup,
> > > > the
> > > > > > > Backup Utility will not open. I get about 2 seconds of the hour
> > > > glass,
> > > > > > and
> > > > > > > then nothing.
> > > > > > >
> > > > > > > I recently upgraded from Windows 2000 Pro by installing Windows
> XP via
> > > > CD,
> > > > > > > and then Windows XP Pro SP2 via download from the Mircrosoft XP
> site.
> > > > The
> > > > > > > Backup Utility always worked fine with Windows2000 Pro, but will
> not
> > > > work
> > > > > > > once I upgraded to XP Pro.
> > > > > > >
> > > > > > > The ntbackup.exe files are shown on the computer:
> > > > > > >
> > > > > > > ntbackup.chm C:\WINN\Help (This file repeated 3 times
> > > > > > w/different
> > > > > > > icons)
> > > > > > > NTBACKUP.EXE -003F2417.pf C:\WINN\Prefetch
> > > > > > > NTBACKUP.EXE - 2C362AB4.pf ditto
> > > > > > > ntbackup.exe C:\WINN\system 32
> > > > > > > ntbackup.exe C:\WINN\ServicePatchFiles\i386
> > > > > > >
> > > > > > > I obtained a copy of the ntbackup.msi off the web , and tried to
> > > > install
> > > > > > it,
> > > > > > > but got this message:
> > > > > > >
> > > > > > > "A network error occurdred while attempting to read from the
> file.
> > > > > > > C:\Documents and Settings\------\Desktop\ntbackup(1).msi"
> > > > > > >
> > > > > > > This is the same file I used to load Windows Backup Utility on
> my
> > > > wife's
> > > > > > new
> > > > > > > Dell Computer with XP Home Edition.
> > > > > > >
> > > > > > > Anybody got any ideas as to what I can do to get the Windows
> Backup
> > > > > > Utility
> > > > > > > to open on my computer?
> > > > > > > --
> > > > > > > Jim
> > > > > >
> > > > > > Instead of clicking the shortcut for ntbackup, try this:
> > > > > >
> > > > > > - Click Start / Run / cmd {OK}
> > > > > > - Type this command:
> > > > > > %SystemRoot%\system32\ntbackup.exe {Enter}
> > > > > >
> > > > > > If nothing happens, type this command:
> > > > > >
> > > > > > tasklist | find /i "ntbackup" {Enter}
> > > > > >
> > > > > > Do you get a hit for ntbackup.exe? If so then ntbackup is
> > > > > > already up and running.
> > > > > >
> > > > > > I note that Windows appears to be installed in c:\WINN. This
> > > > > > is rather unusual - it's usually c:\WinNT for a Win2000 system.
> > > > > > While at the Command Prompt, type this command to confirm
> > > > > > the folder name:
> > > > > >
> > > > > > set system {Enter}
> > > > > >
> > > > > >
> > > > > >
> > > >
> > > >
> > > >
>
>
>

"Alabama Jim" wrote

>I ran the command tasklist.exe. ntbackup.exe does not show up on the list
>of
> active processes on my PC.
>
> Where in the world do you find the perpendicular bar character on the
> keyboard??

Shift backslash key (right under Backspace)

--
Rock [MVP - User/Shell]

On my keyboard it is Shift + \ (backslash).

About your main problem: Are you saying that if you
type this command:

c:\windows\system32\ntbackup.exe {Enter}

from a Command Prompt then nothing happens and
ntbackup.exe is not visible under tasklist.exe?

Did you check the Applications log of the Event Viewer?

If you draw a blank on both of the above then your Windows
installation is damaged. You should consider one of these
options:
- Perform a clean installation of WinXP.
- Use a different tool for backing up your files. Xcopy.exe
or xxcopy.exe (downloadable) will perform very nicely
in many cases.

"Alabama Jim" <(E-Mail Removed)> wrote in message
news:B991D3FD-3C85-469A-9E6C-(E-Mail Removed)...
> I ran the command tasklist.exe. ntbackup.exe does not show up on the list
of
> active processes on my PC.
>
> Where in the world do you find the perpendicular bar character on the
> keyboard??
>
> Thanks,
> --
> Jim
>
>
> "Pegasus (MVP)" wrote:
>
> > The command I gave you was
> >
> > tasklist | find /i "ntbackup" {Enter}
> >
> > It consists of two components:
> >
> > tasklist.exe
> >
> > You can run this command by itself. It lists all active
> > processes. If ntbackup.exe is currently active then it
> > will show up in the list. Does it on your PC?
> >
> > To save you a visual inspection, you can "pipe" the
> > output from "tasklist.exe" into "find.exe". This is what
> > the vertical bar does. Find.exe will then display only
> > those lines that contain the string "ntbackup".
> >
> >
> > "Alabama Jim" <(E-Mail Removed)> wrote in message
> > news:49E84331-06B8-465B-87FD-(E-Mail Removed)...
> > > Well, there was a response. After a few minutes, I saw a small dialog
box
> > on
> > > my screeen. It had the words Backup Utility in the blue bar at the
top,
> > > nothing in the white screen below. An hourglass was showing. I had to
> > force
> > > it shut by using the Windows Task Bar several times.
> > >
> > > So sounds like something wrong deeper within the computer!
> > > --
> > > Jim
> > >
> > >
> > > "Alabama Jim" wrote:
> > >
> > > > Neither command got a response. But I'm not at all sure I typed the
> > correct
> > > > path on your second command suggestion. I would appreciate it if
you'd
> > > > review the command you gave me, please. I don't understand the
> > perpendicular
> > > > characters between tasklist and find, and between find and /.
> > > >
> > > > Thanks,
> > > >
> > > >
> > > > --
> > > > Jim
> > > >
> > > >
> > > > "Pegasus (MVP)" wrote:
> > > >
> > > > > No, it does not.
> > > > >
> > > > >
> > > > > "Alabama Jim" <(E-Mail Removed)> wrote in
message
> > > > > news:F7A551A5-74BF-4037-95A4-(E-Mail Removed)...
> > > > > > My OS is XP Pro ServicePack 2. Windows 2000 Pro is what I had
on
> > the
> > > > > > computer before I did the upgrade.
> > > > > >
> > > > > > Does this information change the commands you listed?
> > > > > >
> > > > > > Thanks
> > > > > > --
> > > > > > Jim
> > > > > >
> > > > > >
> > > > > > "Pegasus (MVP)" wrote:
> > > > > >
> > > > > > >
> > > > > > > "Alabama Jim" <(E-Mail Removed)> wrote in
> > message
> > > > > > > news:5E629C53-4A33-49E9-A6EC-(E-Mail Removed)...
> > > > > > > > When I click on Start--Programs--Accessories--System
> > Tools--Backup,
> > > > > the
> > > > > > > > Backup Utility will not open. I get about 2 seconds of the
hour
> > > > > glass,
> > > > > > > and
> > > > > > > > then nothing.
> > > > > > > >
> > > > > > > > I recently upgraded from Windows 2000 Pro by installing
Windows
> > XP via
> > > > > CD,
> > > > > > > > and then Windows XP Pro SP2 via download from the Mircrosoft
XP
> > site.
> > > > > The
> > > > > > > > Backup Utility always worked fine with Windows2000 Pro, but
will
> > not
> > > > > work
> > > > > > > > once I upgraded to XP Pro.
> > > > > > > >
> > > > > > > > The ntbackup.exe files are shown on the computer:
> > > > > > > >
> > > > > > > > ntbackup.chm C:\WINN\Help (This file repeated 3
times
> > > > > > > w/different
> > > > > > > > icons)
> > > > > > > > NTBACKUP.EXE -003F2417.pf C:\WINN\Prefetch
> > > > > > > > NTBACKUP.EXE - 2C362AB4.pf ditto
> > > > > > > > ntbackup.exe C:\WINN\system 32
> > > > > > > > ntbackup.exe C:\WINN\ServicePatchFiles\i386
> > > > > > > >
> > > > > > > > I obtained a copy of the ntbackup.msi off the web , and
tried to
> > > > > install
> > > > > > > it,
> > > > > > > > but got this message:
> > > > > > > >
> > > > > > > > "A network error occurdred while attempting to read from the
> > file.
> > > > > > > > C:\Documents and Settings\------\Desktop\ntbackup(1).msi"
> > > > > > > >
> > > > > > > > This is the same file I used to load Windows Backup Utility
on
> > my
> > > > > wife's
> > > > > > > new
> > > > > > > > Dell Computer with XP Home Edition.
> > > > > > > >
> > > > > > > > Anybody got any ideas as to what I can do to get the Windows
> > Backup
> > > > > > > Utility
> > > > > > > > to open on my computer?
> > > > > > > > --
> > > > > > > > Jim
> > > > > > >
> > > > > > > Instead of clicking the shortcut for ntbackup, try this:
> > > > > > >
> > > > > > > - Click Start / Run / cmd {OK}
> > > > > > > - Type this command:
> > > > > > > %SystemRoot%\system32\ntbackup.exe {Enter}
> > > > > > >
> > > > > > > If nothing happens, type this command:
> > > > > > >
> > > > > > > tasklist | find /i "ntbackup" {Enter}
> > > > > > >
> > > > > > > Do you get a hit for ntbackup.exe? If so then ntbackup is
> > > > > > > already up and running.
> > > > > > >
> > > > > > > I note that Windows appears to be installed in c:\WINN. This
> > > > > > > is rather unusual - it's usually c:\WinNT for a Win2000
system.
> > > > > > > While at the Command Prompt, type this command to confirm
> > > > > > > the folder name:
> > > > > > >
> > > > > > > set system {Enter}
> > > > > > >
> > > > > > >
> > > > > > >
> > > > >
> > > > >
> > > > >
> >
> >
> >

Thanks Rock; I found it! Never, ever used that before!
--
Jim


"Rock" wrote:

> "Alabama Jim" wrote
>
> >I ran the command tasklist.exe. ntbackup.exe does not show up on the list
> >of
> > active processes on my PC.
> >
> > Where in the world do you find the perpendicular bar character on the
> > keyboard??
>
> Shift backslash key (right under Backspace)
>
> --
> Rock [MVP - User/Shell]
>
>

Pegasus,

Yep, that is correct. And I guess I already had a strong suspicion there
was a corruption that occurred when I upgraded my W2000Pro to WinXP(via CD),
and then downloaded WinXP SP2 from MS site. So far, this Backup Utility is
the only problem (unsovable, I mean) I've had since the upgrade installation.

So I'm going to take you advice and get a 3rd party BU software! I don't
want to go thru a clean installation now.

Thanks for all your help and patience!
--
Jim


"Pegasus (MVP)" wrote:

> On my keyboard it is Shift + \ (backslash).
>
> About your main problem: Are you saying that if you
> type this command:
>
> c:\windows\system32\ntbackup.exe {Enter}
>
> from a Command Prompt then nothing happens and
> ntbackup.exe is not visible under tasklist.exe?
>
> Did you check the Applications log of the Event Viewer?
>
> If you draw a blank on both of the above then your Windows
> installation is damaged. You should consider one of these
> options:
> - Perform a clean installation of WinXP.
> - Use a different tool for backing up your files. Xcopy.exe
> or xxcopy.exe (downloadable) will perform very nicely
> in many cases.
>
> "Alabama Jim" <(E-Mail Removed)> wrote in message
> news:B991D3FD-3C85-469A-9E6C-(E-Mail Removed)...
> > I ran the command tasklist.exe. ntbackup.exe does not show up on the list
> of
> > active processes on my PC.
> >
> > Where in the world do you find the perpendicular bar character on the
> > keyboard??
> >
> > Thanks,
> > --
> > Jim
> >
> >
> > "Pegasus (MVP)" wrote:
> >
> > > The command I gave you was
> > >
> > > tasklist | find /i "ntbackup" {Enter}
> > >
> > > It consists of two components:
> > >
> > > tasklist.exe
> > >
> > > You can run this command by itself. It lists all active
> > > processes. If ntbackup.exe is currently active then it
> > > will show up in the list. Does it on your PC?
> > >
> > > To save you a visual inspection, you can "pipe" the
> > > output from "tasklist.exe" into "find.exe". This is what
> > > the vertical bar does. Find.exe will then display only
> > > those lines that contain the string "ntbackup".
> > >
> > >
> > > "Alabama Jim" <(E-Mail Removed)> wrote in message
> > > news:49E84331-06B8-465B-87FD-(E-Mail Removed)...
> > > > Well, there was a response. After a few minutes, I saw a small dialog
> box
> > > on
> > > > my screeen. It had the words Backup Utility in the blue bar at the
> top,
> > > > nothing in the white screen below. An hourglass was showing. I had to
> > > force
> > > > it shut by using the Windows Task Bar several times.
> > > >
> > > > So sounds like something wrong deeper within the computer!
> > > > --
> > > > Jim
> > > >
> > > >
> > > > "Alabama Jim" wrote:
> > > >
> > > > > Neither command got a response. But I'm not at all sure I typed the
> > > correct
> > > > > path on your second command suggestion. I would appreciate it if
> you'd
> > > > > review the command you gave me, please. I don't understand the
> > > perpendicular
> > > > > characters between tasklist and find, and between find and /.
> > > > >
> > > > > Thanks,
> > > > >
> > > > >
> > > > > --
> > > > > Jim
> > > > >
> > > > >
> > > > > "Pegasus (MVP)" wrote:
> > > > >
> > > > > > No, it does not.
> > > > > >
> > > > > >
> > > > > > "Alabama Jim" <(E-Mail Removed)> wrote in
> message
> > > > > > news:F7A551A5-74BF-4037-95A4-(E-Mail Removed)...
> > > > > > > My OS is XP Pro ServicePack 2. Windows 2000 Pro is what I had
> on
> > > the
> > > > > > > computer before I did the upgrade.
> > > > > > >
> > > > > > > Does this information change the commands you listed?
> > > > > > >
> > > > > > > Thanks
> > > > > > > --
> > > > > > > Jim
> > > > > > >
> > > > > > >
> > > > > > > "Pegasus (MVP)" wrote:
> > > > > > >
> > > > > > > >
> > > > > > > > "Alabama Jim" <(E-Mail Removed)> wrote in
> > > message
> > > > > > > > news:5E629C53-4A33-49E9-A6EC-(E-Mail Removed)...
> > > > > > > > > When I click on Start--Programs--Accessories--System
> > > Tools--Backup,
> > > > > > the
> > > > > > > > > Backup Utility will not open. I get about 2 seconds of the
> hour
> > > > > > glass,
> > > > > > > > and
> > > > > > > > > then nothing.
> > > > > > > > >
> > > > > > > > > I recently upgraded from Windows 2000 Pro by installing
> Windows
> > > XP via
> > > > > > CD,
> > > > > > > > > and then Windows XP Pro SP2 via download from the Mircrosoft
> XP
> > > site.
> > > > > > The
> > > > > > > > > Backup Utility always worked fine with Windows2000 Pro, but
> will
> > > not
> > > > > > work
> > > > > > > > > once I upgraded to XP Pro.
> > > > > > > > >
> > > > > > > > > The ntbackup.exe files are shown on the computer:
> > > > > > > > >
> > > > > > > > > ntbackup.chm C:\WINN\Help (This file repeated 3
> times
> > > > > > > > w/different
> > > > > > > > > icons)
> > > > > > > > > NTBACKUP.EXE -003F2417.pf C:\WINN\Prefetch
> > > > > > > > > NTBACKUP.EXE - 2C362AB4.pf ditto
> > > > > > > > > ntbackup.exe C:\WINN\system 32
> > > > > > > > > ntbackup.exe C:\WINN\ServicePatchFiles\i386
> > > > > > > > >
> > > > > > > > > I obtained a copy of the ntbackup.msi off the web , and
> tried to
> > > > > > install
> > > > > > > > it,
> > > > > > > > > but got this message:
> > > > > > > > >
> > > > > > > > > "A network error occurdred while attempting to read from the
> > > file.
> > > > > > > > > C:\Documents and Settings\------\Desktop\ntbackup(1).msi"
> > > > > > > > >
> > > > > > > > > This is the same file I used to load Windows Backup Utility
> on
> > > my
> > > > > > wife's
> > > > > > > > new
> > > > > > > > > Dell Computer with XP Home Edition.
> > > > > > > > >
> > > > > > > > > Anybody got any ideas as to what I can do to get the Windows
> > > Backup
> > > > > > > > Utility
> > > > > > > > > to open on my computer?
> > > > > > > > > --
> > > > > > > > > Jim
> > > > > > > >
> > > > > > > > Instead of clicking the shortcut for ntbackup, try this:
> > > > > > > >
> > > > > > > > - Click Start / Run / cmd {OK}
> > > > > > > > - Type this command:
> > > > > > > > %SystemRoot%\system32\ntbackup.exe {Enter}
> > > > > > > >
> > > > > > > > If nothing happens, type this command:
> > > > > > > >
> > > > > > > > tasklist | find /i "ntbackup" {Enter}
> > > > > > > >
> > > > > > > > Do you get a hit for ntbackup.exe? If so then ntbackup is
> > > > > > > > already up and running.
> > > > > > > >
> > > > > > > > I note that Windows appears to be installed in c:\WINN. This
> > > > > > > > is rather unusual - it's usually c:\WinNT for a Win2000
> system.
> > > > > > > > While at the Command Prompt, type this command to confirm
> > > > > > > > the folder name:
> > > > > > > >
> > > > > > > > set system {Enter}
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > >
> > > > > >
> > > > > >
> > >
> > >
> > >
>
>
>