You might try this;
The add-in may not be registered correctly. So, try registering the dll with
the following steps.
1. Exit Outlook.
2. On the Start menu click Run
3. In the Open box type the following and click OK.
regsvr32 "c:\program files\microsoft office\office\addins\outbak.dll"
NOTE: You may need to adjust the above path to Outbak.dll to match the
location on your computer.
4. After running the command line start Outlook.
- The above frm an earlier post -
Also see
http://support.microsoft.com/default...b;en-us;810932
"TonyM" <(E-Mail Removed)> wrote in message
news:C83F1BA9-7190-4558-9BC5-(E-Mail Removed)...
>I have installed and uninstalled this add-in 5 times and nothing happens. I
> runs and installs but I never get the backup option in the file menu. This
> gets so frustrating. This should be a very simple process but it never
> works.
> In reading some of the comments at the URL you gave me it appears others
> have
> had the same issue, while others get it to install perfectly. Is there a
> soultion to get it working when it does not install correctly?
>
> "TonyM" wrote:
>
>> In Outlook 2002 and 2003 you could go to MS and download a file that
>> would
>> allow you back up all folders and files. Is there any avaliable backup
>> solution for 2007.