Thank you for replying so fast. I did what you said, but it didn't work.
The drive is still not showing all the available open space. Any other
suggestions would be appreciated.
"Andrew E." wrote:
> If the externel drive is listed in device mgr,R.click on it,select
> uninstall,close
> out,shutdown pc.Move the usb connection to other slot for hd,start pc.In xp,
> go to run,type:diskmgmt.msc L.click on the drive,actions,all,set to "make
> active"
> close out msc.Also,for backup,run the file transfer wizard from xp cd,set
> what
> files,folders,settings for it to save,save to new folder you created,once
> its thru,
> move to cd or hd.
>
> "lorainj" wrote:
>
> > I am attempting to backup up files on my old computer to a external hard
> > drive (NTFS format) through a USB 1.1 port using the XP backup function.
> > Twice, I've had the backup freeze on me, so I was going to do the backup in
> > smaller pieces, but I noticed that the disk space used by the failed backups
> > didn't reappear after I deleted them (same problem on both my old and new
> > computers). I have other data on the external hard drive, so how can I open
> > the space on the hard drive without doing a reformat? Thanks for all your
> > help.
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