See
http://www.howto-outlook.com/faq/backupaddin.htm
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
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"JTKirk" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Greetings! I am using Outlook 2003. I have had the Outlook backup
> addin installed until recently. When booting up one day several weeks
> ago, the computer mysteriously had trouble booting up and, according
> to the message that I got, returned to an earlier registry to boot up.
> My IT folks at work are trying to diagnose and remedy that. In the
> meantime, the backup addin is no longer listed within Outlook's Addin
> list, nor is it listed in Add/Remove programs. I have downloaded a
> fresh copy and tried to install it several times. Each time I get a
> message saying that I must uninstall the previous version because this
> fresh version can be installed. The problem, as I said above, is that
> the backup doesn't appear in either the Addin list nor the Add/Remove
> programs; therefore, I can't find anything to uninstall. So ... I'm
> stuck between a rock and a hard place. I would really appreciate any
> help that you can provide. Thank you!