system : XP-pro
machine: Centrino 2Ghz,2Ghz, 2Gb RAM.
backup drive: external 80Gb harddrive via USB.

the problem: After using the backup utility to back up my internal hard
drive to an external one using the <Normal type> of backup , and choosing all
folder and settings except <my document> folder. the process was interrupted
and failed giving out the following report:

<REPORT>
Backup Status
Operation: Backup
Active backup destination: File
Media name: "Backup.bkf created 12/11/2007 at 7:42 AM"

Backup (via shadow copy) of "C: "
Backup set #1 on media #1
Backup description: "Set created 12/11/2007 at 7:42 AM"
Media name: "Backup.bkf created 12/11/2007 at 7:42 AM"

Backup Type: Normal

Backup started on 12/11/2007 at 7:46 AM.
WARNING: Portions of "\Program Files\Microsoft Office\Office12\EXTRACT.DLL"
cannot be read. The backed up data is corrupt or incomplete.
This file will not restore correctly.
WARNING: Portions of "\Program Files\Microsoft Office\Office12\FACILITY.DLL"
cannot be read. The backed up data is corrupt or incomplete.
This file will not restore correctly.

Error: The device reported an error on a request to write data to media.
Error reported: Unknown error.
There may be a hardware or media problem.
Please check the system event log for relevant failures.
The operation was ended.
Backup completed on 12/11/2007 at 9:18 AM.
Directories: 8695
Files: 118654
Corrupt: 2
Bytes: 9,663,650,316
Time: 1 hour, 22 minutes, and 54 seconds
The operation was ended.
Backup completed on 12/11/2007 at 9:18 AM.
Directories: 8695
Files: 118654
Corrupt: 2
Bytes: 9,663,650,316
Time: 1 hour, 22 minutes, and 57 seconds

----------------------

The operation did not successfully complete.

----------------------

<REPORT/>

any help :-( please

"Jake" <(E-Mail Removed)> wrote in message
news:37B9C00D-8381-42E2-AB75-(E-Mail Removed)...
> system : XP-pro
> machine: Centrino 2Ghz,2Ghz, 2Gb RAM.
> backup drive: external 80Gb harddrive via USB.
>
> the problem: After using the backup utility to back up my internal hard
> drive to an external one using the <Normal type> of backup , and choosing
> all
> folder and settings except <my document> folder. the process was
> interrupted
> and failed giving out the following report:
>
> <REPORT>
> Backup Status
> Operation: Backup
> Active backup destination: File
> Media name: "Backup.bkf created 12/11/2007 at 7:42 AM"
>
> Backup (via shadow copy) of "C: "
> Backup set #1 on media #1
> Backup description: "Set created 12/11/2007 at 7:42 AM"
> Media name: "Backup.bkf created 12/11/2007 at 7:42 AM"
>
> Backup Type: Normal
>
> Backup started on 12/11/2007 at 7:46 AM.
> WARNING: Portions of "\Program Files\Microsoft
> Office\Office12\EXTRACT.DLL"
> cannot be read. The backed up data is corrupt or incomplete.
> This file will not restore correctly.
> WARNING: Portions of "\Program Files\Microsoft
> Office\Office12\FACILITY.DLL"
> cannot be read. The backed up data is corrupt or incomplete.
> This file will not restore correctly.
>
> Error: The device reported an error on a request to write data to media.
> Error reported: Unknown error.
> There may be a hardware or media problem.
> Please check the system event log for relevant failures.
> The operation was ended.
> Backup completed on 12/11/2007 at 9:18 AM.
> Directories: 8695
> Files: 118654
> Corrupt: 2
> Bytes: 9,663,650,316
> Time: 1 hour, 22 minutes, and 54 seconds
> The operation was ended.
> Backup completed on 12/11/2007 at 9:18 AM.
> Directories: 8695
> Files: 118654
> Corrupt: 2
> Bytes: 9,663,650,316
> Time: 1 hour, 22 minutes, and 57 seconds
>
> ----------------------
>
> The operation did not successfully complete.
>
> ----------------------
>
> <REPORT/>
>
> any help :-( please
>

The report says that portions of the folder
"\Program Files\Microsoft Office\Office12\" could not be read.
Your first step is to confirm this error message by using My
Computer to copy the above folder to some other location on
your internal disk.