You'll need to turn-off System Restore, reboot, then turn it back on.
The virus has likely infected your System Restore folder (system volume information).
How to Turn On and Turn Off System Restore in Windows XP
http://support.microsoft.com/default...&Product=winxp
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/
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"cathy" <(E-Mail Removed)> wrote in message:
news:46c901c47350$6a4967b0$(E-Mail Removed)...
| Virus alert window is constant in norton for
| backdoor.trojan.Norton finds no viruses after several
| scans in regular and safe modes.Do I have a virus or not?
| Alert window says:access is denied,unable to repair.