Contact Symantec/Norton. I assume that you are paying for their service.
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In news:9E1DC7F4-E3EF-43C6-8EF3-(E-Mail Removed),
Beachboy27 <(E-Mail Removed)> hunted and pecked:
> "Wesley Vogel" wrote:
>
>> Backdoor.Hacarmy.F
>> http://www.sarc.com/avcenter/venc/da...hacarmy.f.html
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:6D026EFD-6E2C-4DDE-BAFA-(E-Mail Removed),
>> Beachboy27 <(E-Mail Removed)> hunted and pecked:
>>> I have Nortons full package, Ad-aware and Spybot and keep them updated.
>>> Yet I recently got the Backdoor virus and can't get rid of it.
>>>
>>> Help!!!!!!!
>>
> Thank you for your reply. Unfortunately when I go to delete the rregistry,
> theitems it tells me to delete are not there. So the problem still exists.