Hi,
Did you buy a display model? If the log goes back to 11/2007, then this
machine has obviously been used prior to sale. A new machine completes the
install of Vista when the user first boots it. I suspect that the machine is
not pristine, and as it's new I would simply run the manufacturer's recovery
method and get a fresh installation to work with. If the problem still
exists afterwards, then it is more likely to be a hardware issue and the
manufacturer should be contacted for warranty support.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help -
www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"greatgal designs" <(E-Mail Removed)> wrote in
message news:C3898B7D-609D-4181-82C8-(E-Mail Removed)...
> alright I have gone crazy trying to figure out what is making this brand
> new
> laptop shut down slower than my xp shutdown and reboot. I have fixed the
> waittokillservice to 20 and it still takes forever. I looked in the event
> log and this is what it said..- System
>
> - Provider
>
> [ Name] Microsoft-Windows-Diagnostics-Performance
> [ Guid] {cfc18ec0-96b1-4eba-961b-622caee05b0a}
>
> EventID 200
>
> Version 1
>
> Level 2
>
> Task 4007
>
> Opcode 40
>
> Keywords 0x8000000000010000
>
> - TimeCreated
>
> [ SystemTime] 2008-03-30T07:03:13.686Z
>
> EventRecordID 450
>
> - Correlation
>
> [ ActivityID] {00000000-4B7C-0001-F121-77B63292C801}
>
> - Execution
>
> [ ProcessID] 1700
> [ ThreadID] 1920
>
> Channel Microsoft-Windows-Diagnostics-Performance/Operational
>
> Computer Greatgal-PC
>
> - Security
>
> [ UserID] S-1-5-19
>
>
> - EventData
>
> ShutdownTsVersion 1
> ShutdownStartTime 2008-03-30T06:59:48.472Z
> ShutdownEndTime 2008-03-30T07:01:04.189Z
> ShutdownTime 75716
> ShutdownUserSessionTime 4198
> ShutdownUserPolicyTime 0
> ShutdownUserProfilesTime 2
> ShutdownSystemSessionsTime 1621
> ShutdownPreShutdownNotificationsTime 1260
> ShutdownServicesTime 19
> ShutdownKernelTime 69897
> ShutdownRootCauseStepImprovementBits 0
> ShutdownRootCauseGradualImprovementBits 0
> ShutdownRootCauseStepDegradationBits 0
> ShutdownRootCauseGradualDegradationBits 0
> ShutdownIsDegradation false
> ShutdownTimeChange 0
> this is all mumble jumble to me can someone tell me what program is taking
> it so long to shut down I have looked back in the even log and it has had
> problems critical, errors and problems since the begining 11/07 and I
> didn't
> purchase it until March 13th of 2008 why didn't they figure it out before
> it
> got to the store and in my hands?? I tried the SP1 and it made my system
> have
> critical errors and had to do a restore in safe mode not to excited about
> trying that again.
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