"Brenda" <(E-Mail Removed)> wrote in message
news:4FF20254-B8D0-4703-A1BD-(E-Mail Removed)...
> I have an Aztech mdp3900 internal modem in my dell pc. After loading MS
> Windows 2000 on the pc, I can not get my internal modem to work.
(Previously
> I have Windows 98). I assume that the driver is not correct for MS2000, so
I
> went to Aztech.com and downloaded what I believe to be the correct driver
..
> However, there are no new install directions for the files (mdmp4033.cat,
> mdmp4033.inf and WINACPCI.sys) From Control Panel- Modems, I tried to do
an
> ADD new modem, and have it search from the floppy drive where these new
> driver files are located, but, it is not picking these new drivers up. HOW
> can I get these new drivers into Win2000 so that I can get my internal
modem
> working again? HELP...
> Any help would be greatly appreciated!
> -Brenda
Was W2K installed with an ACPI HAL or standard HAL? Check the device manager
for this. Was the modem detected upon installation and installed as an
unknown PCI communication device? Again, verify device manager. If it was
detected as an unknown device, modify that driver in device manager by
updating its driver with the ACPI compatible Aztech driver.
Here's how to show hidden devices:
run devmgmt.msc
view menu > Show hidden devices
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