Bob V wrote:
> Sorry about confusing the Posts & Threads. I just thought that it
> would be better to get the corrected file name on the Subject line.
> I'll know next time.
> The problems I have include slow downs &/or freeze ups in programs
> like MS Word, MS Outlook, Windows Explorer & Internet Explorer.
> Sometimes I can't even close the programs. When I do, I find I can't
> get to Start\Restart.
You might have malware in your system. That needs to be ruled out. See
this page for pointers:
http://www.elephantboycomputers.com/...iruses_Malware
> Sometimes I get a message box that says words
> like ".. the file avp.exe is not responding (or not functioning)".
In the event you don't have malware, I would imagine you are having
problems with whatever program that calls on avp.exe. Your best bet is
to get support from the makers of that program. If they cannot resolve
your problem, you should cut your losses and uninstall that problematic
program.
> I have to hold down the Off button, then turn on again.
That's not good. Sometimes that lead to much bigger problems (e.g., the
inability to boot).
> I use The Shield Deluxe 2008 Antivirus program. This is set up to run
> continuosly for automatic updates & scanning my mail & files. Also,
> on start up, it scans Startup Objects. I note that The Shield uses
> avp.exe & Kaspersky files.
Then contact them for support. Again, if they can't address this issue,
you will most likely be better off uninstalling this program.
> Also, I use Registry Mechanic to keep the Registry clean.
Not a good move for reasons mentioned in other replies you have surely
seen. Although I doubt it, it's certainly possible that your problem
might be a direct result of removing an important registry key.
> I note from a MS KB article that AVP input files might conflict with
> the MS Metadirectory Services (MMS) XML and File Toolkit Wizard. But
> that is far too technical for me.
Another reason you should uninstall The Shield Deluxe.
> I have not uninstalled, reinstalled or installed any programs for a
> long time, nor changed any Settings.
>
> So what is my next step?
After you have ruled out malware, you might want to uninstall The Shield
Deluxe and then run System Restore to a point before you started
screwing around with the registry. Who knows? You might luck out. Then
uninstall Registry Mechanic. For AV, use NOD32 if you want to pay for a
program. If you want freeware, AVG, Avast, and Avira AntiVir are all
very good. And make sure you also run other antimalware programs:
MalwareBytes' AntiMalware and SUPERAntiSpyware are both free and
effective. Make sure your Windows Firewall is running, too.
I would also make sure your hard drive didn't slip from DMA to PIO mode.
It is important to provide us with information such as:
- Make/Model/Number of your PC
- Flavor of XP (Home, Pro, or MCE)
- SP level
- Size of hard drive and amount of free space
- Amount of RAM
- Relevant history, such as how long have you had this problem and do
you recall anything significant that happened around that time?
Final question: Do you have an XP installation CD?