When I close Outlook 2003 SP3 I get the warning message, "Changes have been
made that affect the global template, Normal.dot. Do you want to save those
changes?" (I always click,"No.") This happens EVERY TIME I compose or edit
a message before closing, but NEVER when I simply receive, read, and/or
re-file e-mail before closing. Possibly relevant details follow:

I'm on a computer with Office 2003 Basic Edition SP3 (including Word 2003
SP3, of course) running under Windows XP SP3. I have my Outlook
"Tools/Options/Preferences/E-mail Options..." set to "Read all
standard/digitally signed mail in plain text," and my "Tools/Options/Mail
Format" set to "Compose in this message format: Plain Text" and "Use
Microsoft Office Word 2003 to edit e-mail messages." (The latter is mainly
to provide spell checking, but maybe there's a work-around...)

I've seen notices about this warning message appearing when closing
Microsoft Word itself, but that is NOT happening in my case. Although I have
made minor changes to Normal.dot in Word. I NEVER get this warning upon
closing a Word 2003 session, so I'm guessing that my problem has something to
do with a conflict between Outlook and Word settings.

Any suggestions about how to eliminate this annoyance (preferably with
minimal changes to my desired settings) would be greatly appreciated. -- JCW

Find and delete normal.dot. Then when you open Word the next time it will rebuild it
and this issue that you are now having will not happen anymore.

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"JCW" <(E-Mail Removed)> wrote in message
news:8811445E-D01A-4544-9442-(E-Mail Removed)...
> When I close Outlook 2003 SP3 I get the warning message, "Changes have been
> made that affect the global template, Normal.dot. Do you want to save those
> changes?" (I always click,"No.") This happens EVERY TIME I compose or edit
> a message before closing, but NEVER when I simply receive, read, and/or
> re-file e-mail before closing. Possibly relevant details follow:
>
> I'm on a computer with Office 2003 Basic Edition SP3 (including Word 2003
> SP3, of course) running under Windows XP SP3. I have my Outlook
> "Tools/Options/Preferences/E-mail Options..." set to "Read all
> standard/digitally signed mail in plain text," and my "Tools/Options/Mail
> Format" set to "Compose in this message format: Plain Text" and "Use
> Microsoft Office Word 2003 to edit e-mail messages." (The latter is mainly
> to provide spell checking, but maybe there's a work-around...)
>
> I've seen notices about this warning message appearing when closing
> Microsoft Word itself, but that is NOT happening in my case. Although I have
> made minor changes to Normal.dot in Word. I NEVER get this warning upon
> closing a Word 2003 session, so I'm guessing that my problem has something to
> do with a conflict between Outlook and Word settings.
>
> Any suggestions about how to eliminate this annoyance (preferably with
> minimal changes to my desired settings) would be greatly appreciated. -- JCW

Peter -- I presume that deleting normal.dot will also eliminiate my
customizations for Word documents. If I can remember how to re-create them,
will that re-start the Outlook problem? Or is this just a matter of
eliminating some glitch that crept into the file somehow? -- JCW


"Peter Foldes" wrote:

> Find and delete normal.dot. Then when you open Word the next time it will rebuild it
> and this issue that you are now having will not happen anymore.
>
> --
> Peter

It should not affect you customization at all. As far as Outlook is concerned it
will not re-create your issue

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"JCW" <(E-Mail Removed)> wrote in message
news:76F2DC63-8FA9-4D92-BE22-(E-Mail Removed)...
> Peter -- I presume that deleting normal.dot will also eliminiate my
> customizations for Word documents. If I can remember how to re-create them,
> will that re-start the Outlook problem? Or is this just a matter of
> eliminating some glitch that crept into the file somehow? -- JCW
>
>
> "Peter Foldes" wrote:
>
>> Find and delete normal.dot. Then when you open Word the next time it will rebuild
>> it
>> and this issue that you are now having will not happen anymore.
>>
>> --
>> Peter
>

Alice

Most likely a corrupt normal.dot. We will see what the OP will say after trying both
suggested fixes

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"alice1975" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> JCW;64484 Wrote:
>> When I close Outlook 2003 SP3 I get the warning message, "Changes have
>> been
>> made that affect the global template, Normal.dot. Do you want to save
>> those
>> changes?" (I always click,"No.") This happens EVERY TIME I compose or
>> edit
>> a message before closing, but NEVER when I simply receive, read,
>> and/or
>> re-file e-mail before closing. Possibly relevant details follow:
>>
>> I'm on a computer with Office 2003 Basic Edition SP3 (including Word
>> 2003
>> SP3, of course) running under Windows XP SP3. I have my Outlook
>> "Tools/Options/Preferences/E-mail Options..." set to "Read all
>> standard/digitally signed mail in plain text," and my
>> "Tools/Options/Mail
>> Format" set to "Compose in this message format: Plain Text" and "Use
>> Microsoft Office Word 2003 to edit e-mail messages." (The latter is
>> mainly
>> to provide spell checking, but maybe there's a work-around...)
>>
>> I've seen notices about this warning message appearing when closing
>> Microsoft Word itself, but that is NOT happening in my case. Although
>> I have
>> made minor changes to Normal.dot in Word. I NEVER get this warning
>> upon
>> closing a Word 2003 session, so I'm guessing that my problem has
>> something to
>> do with a conflict between Outlook and Word settings.
>>
>> Any suggestions about how to eliminate this annoyance (preferably with
>> minimal changes to my desired settings) would be greatly appreciated.
>> -- JCW
>
> This happens because you have an addin installed that changes the
> toolbar in Word. Acrobat and probably others do this. You need to
> disable the addin in Word.
>
>
> --
> alice1975
>
> Alice
> http://www.leader.com/
> http://forums.slipstick.com/
>

Peter Foldes wrote on Sun, 23 August 2009 14:4
> Alice
>
> Most likely a corrupt normal.dot. We will see what the OP will say after trying both suggested fixe


I agree with Alice - its most likely acrobat or another word addin. See
http://www.outlook-tips.net/archives/2006/20060221.htm

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Diane, and Others:

Since you voted with Alice, I tried her solution first. It did NOT work, at
least if I understood the somewhat cryptic instructions correctly. Here's
what I did:

1) Opened word and saw two Adobe Acrobat bottons on the toolbar, so went to
Word's Tools/Templates an Add-ins and saw that the only add-in was
"PDFMaker.dot."

2) Searched for this file and found it in C:\Program Files\Microsoft
Office\OFFICE11\Startup, so moved it to a newly created sub-directory called
....\Startup NOT. NOTE that there's shortcut named "Acrobat Assistant" in
C:\Documents and Settings\All Users\Start Menu\Programs\Startup, but I left
this one alone. Is that correct?

3) Rebooted and verified that the toolbar buttons and the add-in were gone
from Word. Editing a document in Word and then closing still produces no
warning.

4) HOWEVER, editing a message in Outlook 2003 and closing Outlook STILL
produces the warning about changes to Normal.dot.

Naturally I would prefer to prevent the changes rather than simply turning
off the warning, so I will now try Peter's suggestion (although I'm still
expecting to lose all Word customizations that I have made to Normal.dot when
Word is forced to re-create it).

More later -- JCW



"Diane Poremsky [MVP]" wrote:

> Peter Foldes wrote on Sun, 23 August 2009 14:49
> > Alice
> >
> > Most likely a corrupt normal.dot. We will see what the OP will say after trying both suggested fixes
>
>
> I agree with Alice - its most likely acrobat or another word addin. See
> http://www.outlook-tips.net/archives/2006/20060221.htm

Dear Peter, Alice, and Diane,

Please Help: Back to the drawing board. As previously posted, I tried
Alice's solution, but no go. Now I've tried Peter's, also no go. Leaving
Alice's solution in place (i.e., PDFMaker.dot is no longer listed as a Word
add-in), here's what I've done now:

1) Found the copy of Normal.dot in the relevant user's ...\Application
Data\Microsoft\Templates directory and renamed it.

2) Opened Word 2003, and edited a new document (which did, in fact, lose my
preferences previously stored in Normal.dot).

3) Saved this new document and then closed Word, answering. "Yes," to the
warning to save changes to Normal.dot. This resulted in the appearance of a
new Normal.dot in the above-mentioned directory, as expected.

4) Restarted the computer. Editing a word docuement and then closing Word
does not produce another warning; BUT editing a message and then closing
Outlook 2003 DOES still produce the same warning as before -- no joy!

If I've done the "fixes" as intended, neither solution has helped solve my
problem. Please Help! -- JCW

"Peter Foldes" wrote:

> Alice
>
> Most likely a corrupt normal.dot. We will see what the OP will say after trying both
> suggested fixes
>
> --
> Peter

Diane -- I hope to call your attention to my recent reply to Peter (8/24/2009
7:47 PM PST this thread): No Joy there either! -- JCW



"Diane Poremsky [MVP]" wrote:

> Peter Foldes wrote on Sun, 23 August 2009 14:49
> > Alice
> >
> > Most likely a corrupt normal.dot. We will see what the OP will say after trying both suggested fixes
>
>
> I agree with Alice - its most likely acrobat or another word addin. See
> http://www.outlook-tips.net/archives/2006/20060221.htm
>
> --
> Diane Poremsky [MVP - Outlook]

What are the Add-Ons in Outlook ??

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"JCW" <(E-Mail Removed)> wrote in message
news:B9EDD4B5-54B7-47CE-ABA3-(E-Mail Removed)...
> Dear Peter, Alice, and Diane,
>
> Please Help: Back to the drawing board. As previously posted, I tried
> Alice's solution, but no go. Now I've tried Peter's, also no go. Leaving
> Alice's solution in place (i.e., PDFMaker.dot is no longer listed as a Word
> add-in), here's what I've done now:
>
> 1) Found the copy of Normal.dot in the relevant user's ...\Application
> Data\Microsoft\Templates directory and renamed it.
>
> 2) Opened Word 2003, and edited a new document (which did, in fact, lose my
> preferences previously stored in Normal.dot).
>
> 3) Saved this new document and then closed Word, answering. "Yes," to the
> warning to save changes to Normal.dot. This resulted in the appearance of a
> new Normal.dot in the above-mentioned directory, as expected.
>
> 4) Restarted the computer. Editing a word docuement and then closing Word
> does not produce another warning; BUT editing a message and then closing
> Outlook 2003 DOES still produce the same warning as before -- no joy!
>
> If I've done the "fixes" as intended, neither solution has helped solve my
> problem. Please Help! -- JCW
>
> "Peter Foldes" wrote:
>
>> Alice
>>
>> Most likely a corrupt normal.dot. We will see what the OP will say after trying
>> both
>> suggested fixes
>>
>> --
>> Peter
>