From: "Big_Al" <(E-Mail Removed)>
| David H. Lipman said this on 12/28/2009 5:37 PM:
>> From: "Peter Buttuls" <(E-Mail Removed)>
>> | Hi,
>> | I use the free version of AVG. When I looked at my VIRUS VAULT I saw about
>> | 10 entries, some
>> | described as virus, but I am not sure what to do to get rid of these things.
>> | Do I select EMPTY VAULT
>> | or else select each item and click on DELETE ?
>> | Thanks,
>> | Peter
>> Peter:
>> The Virus Vault is what AVG calls their "qurantine". Keep the files in qurantine for
>> 2 ~
>> 3 weeks. If the files were falsely accused (False Positive Declarations) then they
>> can be
>> restored to their working location. If they were indeed found to be malware, delete
>> them
>> after that 2 ~ 3 week period.
| IIRC if you restore a file due to a false positive, you may have to add
| that file to the exclusion list so it will not be detected again.
That may be true. However that's why one should wait 2 ~ 3 weeks such that the end-user
gives the AV company time to to apply a negative signature or remove the actual signature
causing the False Positive declaration.
Such actions vary from company to company. In the case of Avast faslsley detecting VBS:Zulu
on various Microsoft web pages (two years ago or so), it took Avast 2 months to correct
the False Positive (after being notified of the condition). However in this case the
detection was on a web page and not a file and thus there was nothing in a quarantine to
work with.
--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV -
http://www.pctipp.ch/downloads/dl/35905.asp
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