Lately, both my laptop and desktop have got virus' while using AVG's
free anti-virus software.

In most cases, AVG detects them, however it does not stop/heal them.
Instead I am finding myself spending lots of time cleaning them out.

Anyone finding this? Am I missing something? Is there something else
I should be doing to protect myself?

Thanks.

"E-Star" <(E-Mail Removed)> wrote in message
news:150520040117469193%(E-Mail Removed)...
> Lately, both my laptop and desktop have got virus' while using AVG's
> free anti-virus software.
>
> In most cases, AVG detects them, however it does not stop/heal them.
> Instead I am finding myself spending lots of time cleaning them out.
>
> Anyone finding this? Am I missing something? Is there something else
> I should be doing to protect myself?

Is it stopping them from getting on your system? It is finding them, right?
And it is putting them in the AVG Virus Vault, right? It is neutralizing
them, then putting them in the vault for you to review before deleting. That
way you know what they were, possibly who from, it case it might be someone
you know and would like to inform that their system is infected, to help
stop them from further infecting you and others. Or, perhaps it has pegged
it as a virus by mistake (which can happen with any AV), thus it gives you a
choice to delete it or restore it. As long as they are in the vault, having
been neutralized, they are harmless there until you delete them. If you want
a program that will just delete everything it *thinks* is a virus outright,
then maybe tells you about it after the fact, then you indeed have the wrong
program. :-)

Jan



..

In article <QWjpc.26138$Lm3.24588@lakeread04>, Jan Il
<(E-Mail Removed)> wrote:

> "E-Star" <(E-Mail Removed)> wrote in message
> news:150520040117469193%(E-Mail Removed)...
> > Lately, both my laptop and desktop have got virus' while using AVG's
> > free anti-virus software.
> >
> > In most cases, AVG detects them, however it does not stop/heal them.
> > Instead I am finding myself spending lots of time cleaning them out.
> >
> > Anyone finding this? Am I missing something? Is there something else
> > I should be doing to protect myself?
>
> Is it stopping them from getting on your system?

Nope

> It is finding them, right?

After the fact.

> And it is putting them in the AVG Virus Vault, right?

> It is neutralizing
> them, then putting them in the vault for you to review before deleting.

Wrong

> That
> way you know what they were, possibly who from, it case it might be someone
> you know and would like to inform that their system is infected, to help
> stop them from further infecting you and others. Or, perhaps it has pegged
> it as a virus by mistake (which can happen with any AV), thus it gives you a
> choice to delete it or restore it. As long as they are in the vault, having
> been neutralized, they are harmless there until you delete them. If you want
> a program that will just delete everything it *thinks* is a virus outright,
> then maybe tells you about it after the fact, then you indeed have the wrong
> program. :-)
>
> Jan
>

E-Star <(E-Mail Removed)> wrote:

>Lately, both my laptop and desktop have got virus' while using AVG's
>free anti-virus software.
>
>In most cases, AVG detects them, however it does not stop/heal them.
>Instead I am finding myself spending lots of time cleaning them out.
>
>Anyone finding this? Am I missing something? Is there something else
>I should be doing to protect myself?
>

Not much info there to go on. The specific virus names and how they
got into your computer would help. Were they viral or were they worms?
Etc.

My first question would be, "Do you have a software firewall
installed?" After that, how is the computer used and by whom? Does
anyone else have access to it? What are the update settings? If you do
have a firewall, does AVG have permission to pass through? I don't
really need those answers personally, but it points to how complicated
such problems can be. The mere installation of some anti-virus apps in
some situations can render a computer useless!

I had AVG catch two suspected viruses that McAfee Pro did not see or
recognize as such.

The individual infections and attacks can be difficult to deal with as
well. Beyond that, it is possible for a computer to show all the
symptoms of the Sasser worm and yet not be actually infected. A recent
customer had the LSASS.EXE fault and rebooting, classic signs of
Sasser, but all my searches in teh registry and on the hard drive and
my use of removal tools showed nothing was there. I installed
ZoneAlarm and all the problems stopped. The numerous Sasser attempts
to access her computer were causing the problem even though Norton was
stopping the actual infection of her computer. Drove me nuts till I
figured that out.




Randy "" G.
http://www.quiknet.com/~frcn/Coffee/Coffee.html

In article <150520040117469193%(E-Mail Removed)>,
(E-Mail Removed) says...
>
>Lately, both my laptop and desktop have got virus' while using AVG's
>free anti-virus software.
>
>In most cases, AVG detects them, however it does not stop/heal them.
>Instead I am finding myself spending lots of time cleaning them out.
>
>Anyone finding this? Am I missing something? Is there something else
>I should be doing to protect myself?
>
>Thanks.
**************** REPLY SEPARATER ******************
I think I know what you are talking about. I loaded free AVG on a customer's
machine recently because the McAffee AV that was loaded on it stopped working
with some kind of DLL error. I ran AVG and it found 784 virus's (mostly
backdoor BOTs) that it said would be quarantined. I had already disabled the
backdoor with HiJackThis, but I had to manually delete them, which it should
not allow it they were properly quarantined.

J.A. Coutts

"E-Star" <(E-Mail Removed)> wrote in message
news:150520040206221298%(E-Mail Removed)...
> In article <QWjpc.26138$Lm3.24588@lakeread04>, Jan Il
> <(E-Mail Removed)> wrote:
>
> > "E-Star" <(E-Mail Removed)> wrote in message
> > news:150520040117469193%(E-Mail Removed)...
> > > Lately, both my laptop and desktop have got virus' while using AVG's
> > > free anti-virus software.
> > >
> > > In most cases, AVG detects them, however it does not stop/heal them.
> > > Instead I am finding myself spending lots of time cleaning them out.
> > >
> > > Anyone finding this? Am I missing something? Is there something else
> > > I should be doing to protect myself?
> >
> > Is it stopping them from getting on your system?
>
> Nope

AV's can not always stop viruses from attacking your system.

> > It is finding them, right?
>
> After the fact.

That is what they do. That is why there are the detection files.
>
> > And it is putting them in the AVG Virus Vault, right?
>
> > It is neutralizing
> > them, then putting them in the vault for you to review before deleting.
>
> Wrong

Some viruses can not be cleaned within Windows. Have you tried cleaning it
from safe mode? Do you have a backup DOS based on demand AV such as F-Prot?

Perhaps it is something you are not setting up right in AVG. Did you try a
Trend Micro Housecall scan? Have you run Adaware - SpyBot - Stinger, or
anything else? ;-)

A bit more specific info on your part might help a great deal.

Jan

In article <(E-Mail Removed)>, Randy G. wrote:

> E-Star <(E-Mail Removed)> wrote:
>
> >Lately, both my laptop and desktop have got virus' while using AVG's
> >free anti-virus software.
> >
> >In most cases, AVG detects them, however it does not stop/heal them.
> >Instead I am finding myself spending lots of time cleaning them out.
> >
> >Anyone finding this? Am I missing something? Is there something else
> >I should be doing to protect myself?
> >
>
> Not much info there to go on. The specific virus names and how they
> got into your computer would help. Were they viral or were they worms?
> Etc.
>
> My first question would be, "Do you have a software firewall
> installed?" After that, how is the computer used and by whom? Does
> anyone else have access to it? What are the update settings? If you do
> have a firewall, does AVG have permission to pass through? I don't
> really need those answers personally, but it points to how complicated
> such problems can be. The mere installation of some anti-virus apps in
> some situations can render a computer useless!
>
> I had AVG catch two suspected viruses that McAfee Pro did not see or
> recognize as such.
>
> The individual infections and attacks can be difficult to deal with as
> well. Beyond that, it is possible for a computer to show all the
> symptoms of the Sasser worm and yet not be actually infected. A recent
> customer had the LSASS.EXE fault and rebooting, classic signs of
> Sasser, but all my searches in teh registry and on the hard drive and
> my use of removal tools showed nothing was there. I installed
> ZoneAlarm and all the problems stopped. The numerous Sasser attempts
> to access her computer were causing the problem even though Norton was
> stopping the actual infection of her computer. Drove me nuts till I
> figured that out.
>

I do have Ad-aware which I run periodically. As for AVG, it is set to
update daily. BTW, both computers are running XP, which I keep updated
with the latest critical patches.

The computers are just used for home use, typical stuff. I don't have
the firewalls turned on because I use Samba which can not get through
by default. However, my router has open only those ports which are
needed.

I'm going to start copying down the names of virus'. They are usually
called
Download.XXXXXX
For example, the latest one was Download.Istbar (This is from memory so
it might not be correct.)

In news:150520040117469193%(E-Mail Removed),
E-Star <(E-Mail Removed)> typed:
> Lately, both my laptop and desktop have got virus' while using AVG's
> free anti-virus software.
>
> In most cases, AVG detects them, however it does not stop/heal them.
> Instead I am finding myself spending lots of time cleaning them out.
>
> Anyone finding this? Am I missing something? Is there something else
> I should be doing to protect myself?
>
> Thanks.

Try avast.It's e-mail scanner is better but bootup scan is for NTx only.I
use both (no problems yet) and also keep f-prot for dos updated on floppy
too."a threefold cord is hard to break"
You should install the new spybot 1.3 and spyware blaster,spyware guard,and
a good firewall
-max
--
This message is virus free as far I can tell
Change nomail.afraid.org to hotmail.com so you can reply
(nomail.afraid.org has been set up specifically for
use in Usenet. Feel free to use it yourself.)

On Sat, 15 May 2004 12:51:21 -0500, E-Star wrote:

> [ snipedy do-dah ]
>
> The computers are just used for home use, typical stuff. I don't have
> the firewalls turned on because I use Samba which can not get through
> by default. [ chomp ]

The icf allows you to tell it what services to allow to go through it.
Go into the screen where you enable the icf and click on the
"advanced" button.

In article <(E-Mail Removed)>, Jason
Wade <savon1414_050404+(E-Mail Removed)> wrote:

> > The computers are just used for home use, typical stuff. I don't have
> > the firewalls turned on because I use Samba which can not get through
> > by default. [ chomp ]
>
> The icf allows you to tell it what services to allow to go through it.
> Go into the screen where you enable the icf and click on the
> "advanced" button.
>

Thats what I originally wanted to do but it doesn't have a pre-select
for Samba...or am I missing something?

I could make my own but I don't know the exact range of ports Samba
uses. It's my understanding that there are a wide range of UDP ports
that it can be between.

If you have more information, please post it.