About a month ago, I started getting a problem with my MS Intellimouse
Optical. The 'snap-to-default' option stopped working.

I tried the various solutions in the MS KB (185663 & 264595), but without
success. I also upgraded the SW to 4.12, but this didn't cure it either.

I've now figured out what I'm sure is causing it, but does anyone have a
solution?

At the time the problem started, I had just got rid of N*rt*n AV (don't
ask!) and installed AVG 6 Free Edition. I think this is causing the problem,
because when I close AVG, the 'snap' function returns. When I start AVG and
the main screen comes up, it still works.

The AVG main screen says that Control Center is not fully functional. As
soon as I click to activate and open Control Center, the 'snap' function
stops working.

AVG Free Edition is not supported by Grisoft, so I could only ask them as a
last resort.

Any thoughts on this?

TIA


--
Regards

Nigel Stapley

www.judgemental.plus.com

<reply e-mail address will bounce>


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.577 / Virus Database: 366 - Release Date: 03/02/04

"Nigel Stapley" <(E-Mail Removed)> wrote in message
news:hZNUb.587$(E-Mail Removed)...
> About a month ago, I started getting a problem with my MS Intellimouse
> Optical. The 'snap-to-default' option stopped working.

Don't use that option! then. Is there a reason why you need it? Doubt AVG is
the culprit. Try reinstalling drivers for the mouse.

<snipped>

CB

"Craven Birds" <(E-Mail Removed)> wrote in message
news:c02iil$11lvo0$(E-Mail Removed)...
>
> "Nigel Stapley" <(E-Mail Removed)> wrote in message
> news:hZNUb.587$(E-Mail Removed)...
> > About a month ago, I started getting a problem with my MS Intellimouse
> > Optical. The 'snap-to-default' option stopped working.
>
> Don't use that option! then.

I feel cheated if I can't use an option I've (in effect) paid for simply
because some dokey twerp can't code.

>Is there a reason why you need it?

Convenience. Well, usually. I have to disable it when working in Front Page,
because the default button is hardly ever the one I want, but apart from
that...

>Doubt AVG is
> the culprit.

Circumstantial evidence suggests that, if AVG isn't the source of the
problem, then the way it's interacting with something else *is*.

>Try reinstalling drivers for the mouse.

Dunnit. Several times (that's what the KB articles tell you to do, amongst
other things).

I got a reply from someone on 24hoursupport.helpdesk who said they were
having the same problem. I think I'll contact Grisoft and see what they say.

--
Regards

Nigel Stapley

www.judgemental.plus.com

<reply e-mail address will bounce>


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.580 / Virus Database: 367 - Release Date: 06/02/04

Update : Grisoft want nothing to do with it, because "AVG Free Edition is
not supported".

Avast here I come, I think...


--
Regards

Nigel Stapley

www.judgemental.plus.com

<reply e-mail address will bounce>

"Nigel Stapley" <(E-Mail Removed)> wrote in message
news:AW6Vb.831$(E-Mail Removed)...
>
> "Craven Birds" <(E-Mail Removed)> wrote in message
> news:c02iil$11lvo0$(E-Mail Removed)...
> >
> > "Nigel Stapley" <(E-Mail Removed)> wrote in message
> > news:hZNUb.587$(E-Mail Removed)...
> > > About a month ago, I started getting a problem with my MS Intellimouse
> > > Optical. The 'snap-to-default' option stopped working.
> >
> > Don't use that option! then.
>
> I feel cheated if I can't use an option I've (in effect) paid for simply
> because some dokey twerp can't code.
>
> >Is there a reason why you need it?
>
> Convenience. Well, usually. I have to disable it when working in Front
Page,
> because the default button is hardly ever the one I want, but apart from
> that...
>
> >Doubt AVG is
> > the culprit.
>
> Circumstantial evidence suggests that, if AVG isn't the source of the
> problem, then the way it's interacting with something else *is*.
>
> >Try reinstalling drivers for the mouse.
>
> Dunnit. Several times (that's what the KB articles tell you to do, amongst
> other things).
>
> I got a reply from someone on 24hoursupport.helpdesk who said they were
> having the same problem. I think I'll contact Grisoft and see what they
say.
>
> --
> Regards
>
> Nigel Stapley
>
> www.judgemental.plus.com
>
> <reply e-mail address will bounce>
>
>
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.580 / Virus Database: 367 - Release Date: 06/02/04
>
>


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.580 / Virus Database: 367 - Release Date: 06/02/04

"Nigel Stapley" <(E-Mail Removed)> wrote in message
news:y6aVb.967$(E-Mail Removed)...
> Update : Grisoft want nothing to do with it, because "AVG Free Edition is
> not supported".
>
> Avast here I come, I think...
>

Let me know if/when you have the same problem;-) Avast, won't help you
either! Because I don't thing it's your AV software at all!

--
Craven Birds

Bird sightings based around 'Craven' Skipton, North Yorks.
http://cravenbirds.mysite.freeserve.com/
http://mysite.freeserve.com/cravenbirds

"Craven Birds" <(E-Mail Removed)> wrote in message
news:c03f1i$12ll0r$(E-Mail Removed)...
>
> "Nigel Stapley" <(E-Mail Removed)> wrote in message
> news:y6aVb.967$(E-Mail Removed)...
> > Update : Grisoft want nothing to do with it, because "AVG Free Edition
is
> > not supported".
> >
> > Avast here I come, I think...
> >
>
> Let me know if/when you have the same problem;-) Avast, won't help you
> either! Because I don't thing it's your AV software at all!

Well, I've now installed Avast instead of AVG, and my 'snap-to-default' is
working fine now. Draw your own conclusions from this...


--
Regards

Nigel Stapley

www.judgemental.plus.com

<reply e-mail address will bounce>

"Nigel Stapley" <(E-Mail Removed)> wrote in message
news:GrbVb.1007$Y%(E-Mail Removed)...
>
> "Craven Birds" <(E-Mail Removed)> wrote in message
> news:c03f1i$12ll0r$(E-Mail Removed)...
> >
> > "Nigel Stapley" <(E-Mail Removed)> wrote in message
> > news:y6aVb.967$(E-Mail Removed)...
> > > Update : Grisoft want nothing to do with it, because "AVG Free Edition
> is
> > > not supported".
> > >
> > > Avast here I come, I think...
> > >
> >
> > Let me know if/when you have the same problem;-) Avast, won't help you
> > either! Because I don't thing it's your AV software at all!
>
> Well, I've now installed Avast instead of AVG, and my 'snap-to-default' is
> working fine now. Draw your own conclusions from this...

I will do! I'd say it's the programming of M&S intellipoint software! Never
use their software, although I have an intellipoint optical mouse, alway use
Logitech software, better and works better! You seem to believe AV
programmes interfere with M&S products? Not surprised really it's M&S IMHO
;-0

--
Craven Birds

Bird sightings based around 'Craven' Skipton, North Yorks.
http://cravenbirds.mysite.freeserve.com/
http://mysite.freeserve.com/cravenbirds

On Sat, 7 Feb 2004 20:46:41 -0000, "Craven Birds" <(E-Mail Removed)>
wrote:

SNIP

>I will do! I'd say it's the programming of M&S intellipoint software! Never
>use their software, although I have an intellipoint optical mouse, alway use
>Logitech software, better and works better! You seem to believe AV
>programmes interfere with M&S products? Not surprised really it's M&S IMHO
>;-0

The potential for Backweb to spy on your activities is to great
for me to use 'any' product that installs a Backweb function.
Here's an excerpt from a rather large file I have gathered:

http://www.backweb.com/corporate/html/contact_us.html
Date of Origin:
Variants from February, 2000 to January, 2003
Distribution:
Bundled with products from HP (HP Pavilion),
Compaq, Network Associates, Real Networks, Logitec <-----
(with their mouse drivers!), IBM, F-Secure, Western
Digital Data Lifeline, Kodak digital camera sync
software, Kodak Software Updater (for Kodak Easyshare
digital cameras), Packard Bell ActivSurf.

All of the above are on my 'Beware' list.

Pest Patrol, Adaware, or SpybotSD would probably show you
were the bodies are buried.

BoB

"BoB" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> On Sat, 7 Feb 2004 20:46:41 -0000, "Craven Birds" <(E-Mail Removed)>
> wrote:
>
> SNIP
>
> >I will do! I'd say it's the programming of M&S intellipoint software! Never
> >use their software, although I have an intellipoint optical mouse, alway use
> >Logitech software, better and works better! You seem to believe AV
> >programmes interfere with M&S products? Not surprised really it's M&S IMHO
> >;-0
>
> The potential for Backweb to spy on your activities is to great
> for me to use 'any' product that installs a Backweb function.
> Here's an excerpt from a rather large file I have gathered:
>
> http://www.backweb.com/corporate/html/contact_us.html
> Date of Origin:
> Variants from February, 2000 to January, 2003
> Distribution:
> Bundled with products from HP (HP Pavilion),
> Compaq, Network Associates, Real Networks, Logitec <-----
> (with their mouse drivers!), IBM, F-Secure, Western
> Digital Data Lifeline, Kodak digital camera sync
> software, Kodak Software Updater (for Kodak Easyshare
> digital cameras), Packard Bell ActivSurf.
>
> All of the above are on my 'Beware' list.
>
> Pest Patrol, Adaware, or SpybotSD would probably show you
> were the bodies are buried.

Beware also of anything using SMTP because I have heard
that it can potentially be used for worm activity. :O)

HTTP can also be hazardous, check out the "drive by" adware
and spyware resources.

TFTP and FTP are also suspect - we wouldn't want any of
those potential security risks to remain.

....should I go on?

"FromTheRafters" <!(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> "BoB" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> > On Sat, 7 Feb 2004 20:46:41 -0000, "Craven Birds" <(E-Mail Removed)>
> > wrote:
> >
> > SNIP
> >
> > >I will do! I'd say it's the programming of M&S intellipoint software!
Never
> > >use their software, although I have an intellipoint optical mouse,
alway use
> > >Logitech software, better and works better! You seem to believe AV
> > >programmes interfere with M&S products? Not surprised really it's M&S
IMHO
> > >;-0
> >
> > The potential for Backweb to spy on your activities is to great
> > for me to use 'any' product that installs a Backweb function.
> > Here's an excerpt from a rather large file I have gathered:
> >
> > http://www.backweb.com/corporate/html/contact_us.html
> > Date of Origin:
> > Variants from February, 2000 to January, 2003
> > Distribution:
> > Bundled with products from HP (HP Pavilion),
> > Compaq, Network Associates, Real Networks, Logitec <-----
> > (with their mouse drivers!), IBM, F-Secure, Western
> > Digital Data Lifeline, Kodak digital camera sync
> > software, Kodak Software Updater (for Kodak Easyshare
> > digital cameras), Packard Bell ActivSurf.
> >
> > All of the above are on my 'Beware' list.
> >
> > Pest Patrol, Adaware, or SpybotSD would probably show you
> > were the bodies are buried.
>
> Beware also of anything using SMTP because I have heard
> that it can potentially be used for worm activity. :O)
>
> HTTP can also be hazardous, check out the "drive by" adware
> and spyware resources.
>
> TFTP and FTP are also suspect - we wouldn't want any of
> those potential security risks to remain.
>
> ...should I go on?
>

We'll be down to using two baked bean cans on either end of a piece of
string at this rate!


--
Regards

Nigel Stapley

www.judgemental.plus.com

<reply e-mail address will bounce>