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AVG 7.5.488 reports that it is turned off

 
 
yawnmoth
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Posts: n/a
 
      19th Oct 2007
I just installed AVG Free and after rebooting am now being told by
Windows Security Center that "AVG 7.5.488 reports that it is turned
off". If AVG is off, how does one turn it back on? If it's on, how
does one make Windows Security Center stop giving me erronious
information?

I tried posting this on the AVG support forums but can't seem to
register for them...

 
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Jupiter Jones [MVP]
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      19th Oct 2007
Make sure you have all the AVG updates.
After you are sure all updates are installed, reboot.

What does AVG say?
The icon in Notification area by the clock should tell you.
Right click the icon for options.

If you still have the problem, uninstall AVG, reboot, install AVG and
install updates.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"yawnmoth" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I just installed AVG Free and after rebooting am now being told by
> Windows Security Center that "AVG 7.5.488 reports that it is turned
> off". If AVG is off, how does one turn it back on? If it's on, how
> does one make Windows Security Center stop giving me erronious
> information?
>
> I tried posting this on the AVG support forums but can't seem to
> register for them...


 
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yawnmoth
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Posts: n/a
 
      19th Oct 2007
On Oct 19, 1:54 pm, "Jupiter Jones [MVP]"
<jones_jupi...@hotnomail.com> wrote:
> Make sure you have all the AVG updates.
> After you are sure all updates are installed, reboot.
>
> What does AVG say?
> The icon in Notification area by the clock should tell you.
> Right click the icon for options.
>
> If you still have the problem, uninstall AVG, reboot, install AVG and
> install updates.


AVG says "You are fully protected. Your system is up to date and all
installed components are working properly".

Hovering over the AVG icon says "AVG Free Edition - Control Center"
and hovering over the Security Alerts icon says "Windows Security
Alerts".

In AVG, when I highlighjt "Shell Extension", it says "AVG Free Edition
is active in Windows Explorer."

When I highlight "Resident Shield" it says "Resident Shield is loaded
and all important functions are activated. Heuristic Analysis is
active. Scan floppy disks is active. On-close scan is not active."

Looks to me like it's on despite Windows.

I'll try rebooting, later, but if that doesn't help, surely I'm not
going to have to just uninstall / install AVG every time I turn my
computer on!?

 
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Ghostrider
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Posts: n/a
 
      19th Oct 2007

yawnmoth wrote:

> On Oct 19, 1:54 pm, "Jupiter Jones [MVP]"
> <jones_jupi...@hotnomail.com> wrote:
>
>>Make sure you have all the AVG updates.
>>After you are sure all updates are installed, reboot.
>>
>>What does AVG say?
>>The icon in Notification area by the clock should tell you.
>>Right click the icon for options.
>>
>>If you still have the problem, uninstall AVG, reboot, install AVG and
>>install updates.

>
>
> AVG says "You are fully protected. Your system is up to date and all
> installed components are working properly".
>
> Hovering over the AVG icon says "AVG Free Edition - Control Center"
> and hovering over the Security Alerts icon says "Windows Security
> Alerts".
>
> In AVG, when I highlighjt "Shell Extension", it says "AVG Free Edition
> is active in Windows Explorer."
>
> When I highlight "Resident Shield" it says "Resident Shield is loaded
> and all important functions are activated. Heuristic Analysis is
> active. Scan floppy disks is active. On-close scan is not active."
>
> Looks to me like it's on despite Windows.
>
> I'll try rebooting, later, but if that doesn't help, surely I'm not
> going to have to just uninstall / install AVG every time I turn my
> computer on!?
>


If the computer was running an anti-virus program prior to installation
of AVG Free, what was that program? Some anti-virus programs are aversive
to having another one installed and running concurrently.

 
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RalfG
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Posts: n/a
 
      19th Oct 2007
No you don't have to uninstall and reinstall AVG every time. Try opening the
Windows Security Center (in Control Panel), then disable the Antivirus
monitoring and close Security Center. That will disable the notification
about AVG. The next time you reboot, open Security Center again and
re-enable antivirus monitoring. If Security Center is capable of interfacing
with AVG (it isn't compatible with all firewalls and antivirus programs) it
should report AVG status correctly.

"yawnmoth" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Oct 19, 1:54 pm, "Jupiter Jones [MVP]"
> <jones_jupi...@hotnomail.com> wrote:
>> Make sure you have all the AVG updates.
>> After you are sure all updates are installed, reboot.
>>
>> What does AVG say?
>> The icon in Notification area by the clock should tell you.
>> Right click the icon for options.
>>
>> If you still have the problem, uninstall AVG, reboot, install AVG and
>> install updates.

>
> AVG says "You are fully protected. Your system is up to date and all
> installed components are working properly".
>
> Hovering over the AVG icon says "AVG Free Edition - Control Center"
> and hovering over the Security Alerts icon says "Windows Security
> Alerts".
>
> In AVG, when I highlighjt "Shell Extension", it says "AVG Free Edition
> is active in Windows Explorer."
>
> When I highlight "Resident Shield" it says "Resident Shield is loaded
> and all important functions are activated. Heuristic Analysis is
> active. Scan floppy disks is active. On-close scan is not active."
>
> Looks to me like it's on despite Windows.
>
> I'll try rebooting, later, but if that doesn't help, surely I'm not
> going to have to just uninstall / install AVG every time I turn my
> computer on!?
>



 
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Jupiter Jones [MVP]
Guest
Posts: n/a
 
      19th Oct 2007
There is no reason to uninstall/install each time you power on the
computer.
But this time you want to if nothing else resolves the issue.

Many issues are resolved simply by rebooting so you do not want to do
to much until, you have had a chance to reboot.

Someone else mentioned another anti virus?
Was another installed?
Which?
And was it completely and successfully removed?

When did this issue start?

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"yawnmoth" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> AVG says "You are fully protected. Your system is up to date and
> all
> installed components are working properly".
>
> Hovering over the AVG icon says "AVG Free Edition - Control Center"
> and hovering over the Security Alerts icon says "Windows Security
> Alerts".
>
> In AVG, when I highlighjt "Shell Extension", it says "AVG Free
> Edition
> is active in Windows Explorer."
>
> When I highlight "Resident Shield" it says "Resident Shield is
> loaded
> and all important functions are activated. Heuristic Analysis is
> active. Scan floppy disks is active. On-close scan is not active."
>
> Looks to me like it's on despite Windows.
>
> I'll try rebooting, later, but if that doesn't help, surely I'm not
> going to have to just uninstall / install AVG every time I turn my
> computer on!?


 
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PA Bear
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Posts: n/a
 
      20th Oct 2007
yawnmoth wrote:
> On Oct 19, 1:54 pm, "Jupiter Jones [MVP]"
> <jones_jupi...@hotnomail.com> wrote:
>> Make sure you have all the AVG updates.
>> After you are sure all updates are installed, reboot.
>>
>> What does AVG say?
>> The icon in Notification area by the clock should tell you.
>> Right click the icon for options.
>>
>> If you still have the problem, uninstall AVG, reboot, install AVG and
>> install updates.

>
> AVG says "You are fully protected. Your system is up to date and all
> installed components are working properly".
>
> Hovering over the AVG icon says "AVG Free Edition - Control Center"
> and hovering over the Security Alerts icon says "Windows Security
> Alerts".
>
> In AVG, when I highlighjt "Shell Extension", it says "AVG Free Edition
> is active in Windows Explorer."
>
> When I highlight "Resident Shield" it says "Resident Shield is loaded
> and all important functions are activated. Heuristic Analysis is
> active. Scan floppy disks is active. On-close scan is not active."
>
> Looks to me like it's on despite Windows.
>
> I'll try rebooting, later, but if that doesn't help, surely I'm not
> going to have to just uninstall / install AVG every time I turn my
> computer on!?


What anti-virus application was installed prior to installing AVG (Free, I
assume), if any? Did you uninstall it? If it was NAV or VirusScan, did you
also run the removal tool?

AVG Free Support Forum
http://forum.grisoft.cz/freeforum/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

 
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Airman Thunderbird
Guest
Posts: n/a
 
      20th Oct 2007
Had the same problem after a recent "update Tuesday" with AVG. A repair
install of AVG fixed it.
............

> AVG Free Support Forum
> http://forum.grisoft.cz/freeforum/

 
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yawnmoth
Guest
Posts: n/a
 
      20th Oct 2007
On Oct 19, 5:31 pm, "Jupiter Jones [MVP]"
<jones_jupi...@hotnomail.com> wrote:
> There is no reason to uninstall/install each time you power on the
> computer.
> But this time you want to if nothing else resolves the issue.
>
> Many issues are resolved simply by rebooting so you do not want to do
> to much until, you have had a chance to reboot.
>
> Someone else mentioned another anti virus?
> Was another installed?
> Which?
> And was it completely and successfully removed?
>
> When did this issue start?
>
> --
> Jupiter Jones [MVP]http://www3.telus.net/dandemarhttp://www.dts-l.org
>
> "yawnmoth" <terra1...@yahoo.com> wrote in message
>
> news:(E-Mail Removed)...
>
> > AVG says "You are fully protected. Your system is up to date and
> > all
> > installed components are working properly".

>
> > Hovering over the AVG icon says "AVG Free Edition - Control Center"
> > and hovering over the Security Alerts icon says "Windows Security
> > Alerts".

>
> > In AVG, when I highlighjt "Shell Extension", it says "AVG Free
> > Edition
> > is active in Windows Explorer."

>
> > When I highlight "Resident Shield" it says "Resident Shield is
> > loaded
> > and all important functions are activated. Heuristic Analysis is
> > active. Scan floppy disks is active. On-close scan is not active."

>
> > Looks to me like it's on despite Windows.

>
> > I'll try rebooting, later, but if that doesn't help, surely I'm not
> > going to have to just uninstall / install AVG every time I turn my
> > computer on!?


Rebooting it did indeed fix it - thanks

 
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yawnmoth
Guest
Posts: n/a
 
      20th Oct 2007
On Oct 19, 8:34 pm, Airman Thunderbird <airman.ba...@gmail.com> wrote:
> Had the same problem after a recent "update Tuesday" with AVG. A repair
> install of AVG fixed it.
> ...........

Why are they always on Tuesdays, anyway?

 
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