When choosing "Insert" / Autotext / I see:
Autotext.....
AttentionLine>
Closing >
Header/Footer >
etc.

However, my suitemate opens her autotext, she only sees:
AutoText.... and nothing else.

We both have Word 2003. What's different in our settings?

Are you saying that she sees no AutoText entries at all or just sees some
entries (and no categories)? The cause of the former is usually that a
document or template has been saved as Normal.dot. The latter will be the
case if you use Insert | AutoText with the insertion point in a style that
has associated AutoText entries. For example, in the header or footer, the
AutoText menu will show only the entries for the Header and Footer style.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Sherry" <(E-Mail Removed)> wrote in message
news:9124A00A-654D-4CF1-8A41-(E-Mail Removed)...
> When choosing "Insert" / Autotext / I see:
> Autotext.....
> AttentionLine>
> Closing >
> Header/Footer >
> etc.
>
> However, my suitemate opens her autotext, she only sees:
> AutoText.... and nothing else.
>
> We both have Word 2003. What's different in our settings?

Autotext dropdowns are context-sensitive where the context is (a) the style
at the insertion point and (b) the autotexts in one or more open templates.
The two of you probably have differents contexts - I do accept, however,
that it can sometimes be very difficult to understand,

Does your suitemate (whatever that means) actually have the autotexts at all
or have they possibly been deleted? Do they show in the AutoText Dialog
(Insert > AutoText > AutoText)?

--
Enjoy,
Tony


"Sherry" <(E-Mail Removed)> wrote in message
news:9124A00A-654D-4CF1-8A41-(E-Mail Removed)...
> When choosing "Insert" / Autotext / I see:
> Autotext.....
> AttentionLine>
> Closing >
> Header/Footer >
> etc.
>
> However, my suitemate opens her autotext, she only sees:
> AutoText.... and nothing else.
>
> We both have Word 2003. What's different in our settings?

Hi Suzanne -

Microsoft has obviously written these "categories???" into the program
(macros maybe). I see them/she doesn't. In fact, there are 6 of us in a
secretarial pool/suite. Some of us have the categories and some don't. This
happens even if they open normal.dot (new document). They wouldn't begin to
know how to change their normal.dot so I don't think that's the problem.


"Suzanne S. Barnhill" wrote:

> Are you saying that she sees no AutoText entries at all or just sees some
> entries (and no categories)? The cause of the former is usually that a
> document or template has been saved as Normal.dot. The latter will be the
> case if you use Insert | AutoText with the insertion point in a style that
> has associated AutoText entries. For example, in the header or footer, the
> AutoText menu will show only the entries for the Header and Footer style.
>
> --
> Suzanne S. Barnhill
> Microsoft MVP (Word)
> Words into Type
> Fairhope, Alabama USA
> Word MVP FAQ site: http://word.mvps.org
> Email cannot be acknowledged; please post all follow-ups to the newsgroup so
> all may benefit.
>
> "Sherry" <(E-Mail Removed)> wrote in message
> news:9124A00A-654D-4CF1-8A41-(E-Mail Removed)...
> > When choosing "Insert" / Autotext / I see:
> > Autotext.....
> > AttentionLine>
> > Closing >
> > Header/Footer >
> > etc.
> >
> > However, my suitemate opens her autotext, she only sees:
> > AutoText.... and nothing else.
> >
> > We both have Word 2003. What's different in our settings?
>
>

Tony -

Suitemate (meaning I work in a secretarial pool and we all sit across from
each other in a "suite").

The autotext entries in the drop-down appears to be Microsoft macros
included in the programming (i.e. attention line; closing; salutation; etc.).
I did not create these autotext.

There are actually 6 of us in the "suite". 3 of us see the autotext and the
remainder
don't. In all instances, we are looking at normal.dot.

Thanks!
"Tony Jollans" wrote:

> Autotext dropdowns are context-sensitive where the context is (a) the style
> at the insertion point and (b) the autotexts in one or more open templates.
> The two of you probably have differents contexts - I do accept, however,
> that it can sometimes be very difficult to understand,
>
> Does your suitemate (whatever that means) actually have the autotexts at all
> or have they possibly been deleted? Do they show in the AutoText Dialog
> (Insert > AutoText > AutoText)?
>
> --
> Enjoy,
> Tony
>
>
> "Sherry" <(E-Mail Removed)> wrote in message
> news:9124A00A-654D-4CF1-8A41-(E-Mail Removed)...
> > When choosing "Insert" / Autotext / I see:
> > Autotext.....
> > AttentionLine>
> > Closing >
> > Header/Footer >
> > etc.
> >
> > However, my suitemate opens her autotext, she only sees:
> > AutoText.... and nothing else.
> >
> > We both have Word 2003. What's different in our settings?
>
>

Regardless of whether they know how, as Suzanne suggested, it sounds
like someone may have saved a Word document as Normal.dot which will
cause AutoText entries to disappear since they are stored in
Normal.dot. We've seen this issue many many times here so we do know
what the problem is. :-)

Exit Word, locate Normal.dot and change the name to OldNormal.dot.
Word will create a new Normal.dot when it starts.

To located Normal.dot go to Tools/Options/File Locations and it will
be in the same location as your User Templates folder.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Sherry" <(E-Mail Removed)> wrote in message
news:340F133D-4443-4880-98B8-(E-Mail Removed)...

> Some of us have the categories and some don't. This
> happens even if they open normal.dot (new document). They wouldn't
> begin to
> know how to change their normal.dot so I don't think that's the
> problem.

Thanks Beth. We'll try your "fix".



"Beth Melton" wrote:

> Regardless of whether they know how, as Suzanne suggested, it sounds
> like someone may have saved a Word document as Normal.dot which will
> cause AutoText entries to disappear since they are stored in
> Normal.dot. We've seen this issue many many times here so we do know
> what the problem is. :-)
>
> Exit Word, locate Normal.dot and change the name to OldNormal.dot.
> Word will create a new Normal.dot when it starts.
>
> To located Normal.dot go to Tools/Options/File Locations and it will
> be in the same location as your User Templates folder.
>
> Please post all follow-up questions to the newsgroup. Requests for
> assistance by email can not be acknowledged.
>
> ~~~~~~~~~~~~~~~
> Beth Melton
> Microsoft Office MVP
>
> TechTrax eZine: http://mousetrax.com/techtrax/
> MVP FAQ site: http://mvps.org/
>
> "Sherry" <(E-Mail Removed)> wrote in message
> news:340F133D-4443-4880-98B8-(E-Mail Removed)...
>
> > Some of us have the categories and some don't. This
> > happens even if they open normal.dot (new document). They wouldn't
> > begin to
> > know how to change their normal.dot so I don't think that's the
> > problem.
>
>
>

Let us know how everything turns out. :-)

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/

"Sherry" <(E-Mail Removed)> wrote in message
news:1CC1183E-501D-4FDB-9EC0-(E-Mail Removed)...
> Thanks Beth. We'll try your "fix".
>
>
>
> "Beth Melton" wrote:
>
>> Regardless of whether they know how, as Suzanne suggested, it
>> sounds
>> like someone may have saved a Word document as Normal.dot which
>> will
>> cause AutoText entries to disappear since they are stored in
>> Normal.dot. We've seen this issue many many times here so we do
>> know
>> what the problem is. :-)
>>
>> Exit Word, locate Normal.dot and change the name to OldNormal.dot.
>> Word will create a new Normal.dot when it starts.
>>
>> To located Normal.dot go to Tools/Options/File Locations and it
>> will
>> be in the same location as your User Templates folder.
>>
>> Please post all follow-up questions to the newsgroup. Requests for
>> assistance by email can not be acknowledged.
>>
>> ~~~~~~~~~~~~~~~
>> Beth Melton
>> Microsoft Office MVP
>>
>> TechTrax eZine: http://mousetrax.com/techtrax/
>> MVP FAQ site: http://mvps.org/
>>
>> "Sherry" <(E-Mail Removed)> wrote in message
>> news:340F133D-4443-4880-98B8-(E-Mail Removed)...
>>
>> > Some of us have the categories and some don't. This
>> > happens even if they open normal.dot (new document). They
>> > wouldn't
>> > begin to
>> > know how to change their normal.dot so I don't think that's the
>> > problem.
>>
>>
>>

Beth has told you how to solve the problem, but note that the "categories"
are (as I implied) styles.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Sherry" <(E-Mail Removed)> wrote in message
news:340F133D-4443-4880-98B8-(E-Mail Removed)...
> Hi Suzanne -
>
> Microsoft has obviously written these "categories???" into the program
> (macros maybe). I see them/she doesn't. In fact, there are 6 of us in a
> secretarial pool/suite. Some of us have the categories and some don't.
This
> happens even if they open normal.dot (new document). They wouldn't begin
to
> know how to change their normal.dot so I don't think that's the problem.
>
>
> "Suzanne S. Barnhill" wrote:
>
> > Are you saying that she sees no AutoText entries at all or just sees
some
> > entries (and no categories)? The cause of the former is usually that a
> > document or template has been saved as Normal.dot. The latter will be
the
> > case if you use Insert | AutoText with the insertion point in a style
that
> > has associated AutoText entries. For example, in the header or footer,
the
> > AutoText menu will show only the entries for the Header and Footer
style.
> >
> > --
> > Suzanne S. Barnhill
> > Microsoft MVP (Word)
> > Words into Type
> > Fairhope, Alabama USA
> > Word MVP FAQ site: http://word.mvps.org
> > Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
> > all may benefit.
> >
> > "Sherry" <(E-Mail Removed)> wrote in message
> > news:9124A00A-654D-4CF1-8A41-(E-Mail Removed)...
> > > When choosing "Insert" / Autotext / I see:
> > > Autotext.....
> > > AttentionLine>
> > > Closing >
> > > Header/Footer >
> > > etc.
> > >
> > > However, my suitemate opens her autotext, she only sees:
> > > AutoText.... and nothing else.
> > >
> > > We both have Word 2003. What's different in our settings?
> >
> >

Hi Beth!!

Your instructions worked!! Thanks so much for your help!

d-

"Beth Melton" wrote:

> Let us know how everything turns out. :-)
>
> Please post all follow-up questions to the newsgroup. Requests for
> assistance by email can not be acknowledged.
>
> ~~~~~~~~~~~~~~~
> Beth Melton
> Microsoft Office MVP
>
> TechTrax eZine: http://mousetrax.com/techtrax/
> MVP FAQ site: http://mvps.org/
>
> "Sherry" <(E-Mail Removed)> wrote in message
> news:1CC1183E-501D-4FDB-9EC0-(E-Mail Removed)...
> > Thanks Beth. We'll try your "fix".
> >
> >
> >
> > "Beth Melton" wrote:
> >
> >> Regardless of whether they know how, as Suzanne suggested, it
> >> sounds
> >> like someone may have saved a Word document as Normal.dot which
> >> will
> >> cause AutoText entries to disappear since they are stored in
> >> Normal.dot. We've seen this issue many many times here so we do
> >> know
> >> what the problem is. :-)
> >>
> >> Exit Word, locate Normal.dot and change the name to OldNormal.dot.
> >> Word will create a new Normal.dot when it starts.
> >>
> >> To located Normal.dot go to Tools/Options/File Locations and it
> >> will
> >> be in the same location as your User Templates folder.
> >>
> >> Please post all follow-up questions to the newsgroup. Requests for
> >> assistance by email can not be acknowledged.
> >>
> >> ~~~~~~~~~~~~~~~
> >> Beth Melton
> >> Microsoft Office MVP
> >>
> >> TechTrax eZine: http://mousetrax.com/techtrax/
> >> MVP FAQ site: http://mvps.org/
> >>
> >> "Sherry" <(E-Mail Removed)> wrote in message
> >> news:340F133D-4443-4880-98B8-(E-Mail Removed)...
> >>
> >> > Some of us have the categories and some don't. This
> >> > happens even if they open normal.dot (new document). They
> >> > wouldn't
> >> > begin to
> >> > know how to change their normal.dot so I don't think that's the
> >> > problem.
> >>
> >>
> >>
>
>
>