did you try running the auto play wizard?
http://www.microsoft.com/downloads/d...displaylang=en
"Jim in Cleveland" wrote:
> I have a Dell Optiplex 270 running XP, SP2. When I insert a CD with autorun
> on it, it will not open up the install package of that CD. It opens up in
> Windows Explorer instead. I've clicked on the Cd/DVD drive and checked the
> autoplay set up and it is set to "prompt me each time to choose an action".
> When I put the same CD in another like machine, it opens the install program
> with the approriate app. I've checked the settings on both computers and
> tehy are the same. Can someone tell me what I am overlooking?