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Automating Remote Assistance Request

 
 
greatbarrier86
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      19th Dec 2007
Hi

Is it possible to allow a user to click a shortcut or program that will
automatically send a Remote Assistance request? I'm trying to eliminate their
need to go through the entire wizard.

Thanks
Jason
 
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Sooner Al [MVP]
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      20th Dec 2007
"greatbarrier86" <(E-Mail Removed)> wrote in message
news:8809DBF0-7D79-40CB-942D-(E-Mail Removed)...
> Hi
>
> Is it possible to allow a user to click a shortcut or program that will
> automatically send a Remote Assistance request? I'm trying to eliminate
> their
> need to go through the entire wizard.
>
> Thanks
> Jason


Over a local LAN in a workgroup environment this is one workaround for that
issue...

http://theillustratednetwork.mvps.or...ssistance.html

In a domain environment you can use the "Offer" functionality. See these
links for help...
http://support.microsoft.com/default...b;en-us;308013
http://support.microsoft.com/default...b;en-us;301527
http://support.microsoft.com/default...b;en-us;310629
http://support.microsoft.com/default...b;en-us;306496

--

Al Jarvi (MS-MVP Windows Networking)


Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375

 
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greatbarrier86
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      20th Dec 2007
Is there anyway to push it past 99 days?

"Sooner Al [MVP]" wrote:

> "greatbarrier86" <(E-Mail Removed)> wrote in message
> news:8809DBF0-7D79-40CB-942D-(E-Mail Removed)...
> > Hi
> >
> > Is it possible to allow a user to click a shortcut or program that will
> > automatically send a Remote Assistance request? I'm trying to eliminate
> > their
> > need to go through the entire wizard.
> >
> > Thanks
> > Jason

>
> Over a local LAN in a workgroup environment this is one workaround for that
> issue...
>
> http://theillustratednetwork.mvps.or...ssistance.html
>
> In a domain environment you can use the "Offer" functionality. See these
> links for help...
> http://support.microsoft.com/default...b;en-us;308013
> http://support.microsoft.com/default...b;en-us;301527
> http://support.microsoft.com/default...b;en-us;310629
> http://support.microsoft.com/default...b;en-us;306496
>
> --
>
> Al Jarvi (MS-MVP Windows Networking)
>
>
> Please post *ALL* questions and replies to the news group for the
> mutual benefit of all of us...
> The MS-MVP Program - http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no
> rights...
> How to ask a question
> http://support.microsoft.com/KB/555375
>

 
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Sooner Al [MVP]
Guest
Posts: n/a
 
      22nd Dec 2007
"greatbarrier86" <(E-Mail Removed)> wrote in message
news:F23998A4-D677-4642-ABA1-(E-Mail Removed)...
> Is there anyway to push it past 99 days?
>
>

Not that I know of...

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375

 
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greatbarrier86
Guest
Posts: n/a
 
      28th Dec 2007
Bummer...thanks for your help!

"Sooner Al [MVP]" wrote:

> "greatbarrier86" <(E-Mail Removed)> wrote in message
> news:F23998A4-D677-4642-ABA1-(E-Mail Removed)...
> > Is there anyway to push it past 99 days?
> >
> >

> Not that I know of...
>
> --
>
> Al Jarvi (MS-MVP Windows Networking)
>
> Please post *ALL* questions and replies to the news group for the
> mutual benefit of all of us...
> The MS-MVP Program - http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no
> rights...
> How to ask a question
> http://support.microsoft.com/KB/555375
>

 
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