Hi,

I am using Outlook 2003. For a couple years, Outlook would check for new
emails when I started the program. Suddenly, it does not check when I start
Outlook. I don't think I changed any options. Can you tell me how to force
Outlook to automatically check for emails when I start it?

Thanks,

Garrett

Do you still have Outlook set to poll your mailbox for mail every X minutes?

"Gus T" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Hi,
>
> I am using Outlook 2003. For a couple years, Outlook would check for new
> emails when I started the program. Suddenly, it does not check when I
> start Outlook. I don't think I changed any options. Can you tell me how
> to force Outlook to automatically check for emails when I start it?

Yes, my Outlook Send/Receive options still say to poll for your mail every 7
minutes and say to check on exit, but not on start-up. Is there an option
for that somewhere?


"Vince Averello [MVP-Outlook]" <(E-Mail Removed)> wrote in message
news:8E348C18-1D62-4AB0-AE8B-(E-Mail Removed)...
> Do you still have Outlook set to poll your mailbox for mail every X
> minutes?
>
> "Gus T" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>> Hi,
>>
>> I am using Outlook 2003. For a couple years, Outlook would check for new
>> emails when I started the program. Suddenly, it does not check when I
>> start Outlook. I don't think I changed any options. Can you tell me how
>> to force Outlook to automatically check for emails when I start it?
>

No separate option. Any automatic polling interval will poll on startup.
It is difficult to determine why automatic polling is failing when you do
not post your mail account type, connection type and polling settings. If
automatic polling once worked and now fails, you also need to examine what
changes were made to your setup before automatic polling stopped working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support.../q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support.../q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
--
Russ Valentine
[MVP-Outlook]
"Gus T" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Yes, my Outlook Send/Receive options still say to poll for your mail every
> 7 minutes and say to check on exit, but not on start-up. Is there an
> option for that somewhere?
>
>
> "Vince Averello [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> news:8E348C18-1D62-4AB0-AE8B-(E-Mail Removed)...
>> Do you still have Outlook set to poll your mailbox for mail every X
>> minutes?
>>
>> "Gus T" <(E-Mail Removed)> wrote in message
>> news:%(E-Mail Removed)...
>>> Hi,
>>>
>>> I am using Outlook 2003. For a couple years, Outlook would check for
>>> new emails when I started the program. Suddenly, it does not check when
>>> I start Outlook. I don't think I changed any options. Can you tell me
>>> how to force Outlook to automatically check for emails when I start it?
>>
>
>

Russ Valentine [MVP-Outlook] <(E-Mail Removed)> wrote:

> In general, here are the reasons automatic polling might fail in
> Outlook: 1. You have created an unrealistic polling interval. Many users
> set
> their polling interval to 1 minute thinking they will be downloading
> mail continuously as it arrives. Such settings are not recommended.
> They put an unnecessary strain on mail servers and can create
> conflicting polling requests that can damage your Send/Receive Group
> or even your account settings. 10 minutes is the recommended minimum.
> 2. While exiting Outlook, you inadvertently set your profile to Work
> Offline (this option is immediately above the Exit command in the
> File menu). 3. You have a damaged Send/Receive Group as documented here:
> http://support.microsoft.com/support.../q312/3/36.asp
> 4. You have overridden your Send/Receive Group settings as documented
> here: http://support.microsoft.com/support.../q320/8/36.asp
> 5. Your mail account settings are corrupt. Recreate your mail account
> from scratch.
> 6. Firewall software is blocking your transmission. Disable your
> Firewall temporarily to see if automatic polling is restored.

7. Outlook didn't close the last time you think you exited it and there may
be more than one instance of the Outlook process.
--
Brian Tillman