Automatically adding a calendar entry on individual calendars.

Greetings,

We have Exchange Calendars for out Techs. Our scheduler has to add all the
calls every morning for each tech to go to customer sites. The sheduler has
to also add the Job Ticket to our customer database before adding the entry
to the tech calendar. Is there a way to have the Job Ticket software send the
appointment to the Exchange Calendar automatically when the Job Ticket is
entered? What does Exchange/Outlook need to add the appointment? Seems like
there should be a way to do this.

Thanks,

FreeAgent99