See the "How to obtain help" section of, e.g.,
http://support.microsoft.com/kb/921598
For home users, no-charge support is available by calling 1-866-PCSAFETY
and/or 1-866-234-6020 in the United States and in Canada or by contacting
your local Microsoft subsidiary. There is no-charge for support calls that
are associated with security updates. When you call, clearly state that
your problem is related to a Security Update and cite the update's KB number
(e.g., KB921598).
Or you can...
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Automatically Confuzed wrote:
> Hi:
>
> I had a trail version of Office 2003 installed but never used. I removed
> it.
>
> I believe I have installed the compatability pac but not sure if SP1 or
> SP2
>
> I just get an operation failed error
>
> "PA Bear [MS MVP]" wrote:
>
>>> The last few days I have had automatic updates that want to install SP3
>>> which I already have...
>>
>> Automatic Updates if offering Windows XP SP3 or Office SP3 or SP3 for
>> another application?
>>
>>> ...and security updates for Microsoft Office 2003 which I
>>> do not run.
>>
>> Is Office 2007 Compatibility Pack (SP1; SP2) installed?
>>
>>> When the updates go in, it makes my Outlook fail...
>>
>> Define "fail"?
>>
>>
>> Automatically Confuzed wrote:
>>> I am running XP home version 2002, SP3, Office 2000, and Outlook 2002.
>>>
>>> The last few days I have had automatic updates that want to install SP3
>>> which I already have and security updates for Microsoft Office 2003
>>> which
>>> I
>>> do not run.
>>>
>>> KB921598 Sec update for MS office 2003
>>> Kb972580 Sec update for MS office 2003
>>> KB969603 Sec update for MS office Word 2003
>>>
>>> When the updates go in, it makes my Outlook fail and I have had to
>>> re-install my outlook 2002 twice now to get it to work.
>>>
>>> I have never had a problem with automatic updates before. Any ideas as
>>> to
>>> what I should be doing?
>>
>> .