in the last 2 days microsoft sends msg that it has encountered a problem and
needs to close outlook. shows a file i can't find.
only new thing on the computer is recently installed AVG security. however,
everything else is working fine. VERY frustrating. can't find anything online
and all updates are up to date. pls help
--
wendi

The precise error message, including the filename, would be helpful. If you
could post that, please.

--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"wendi" wrote:

> in the last 2 days microsoft sends msg that it has encountered a problem and
> needs to close outlook. shows a file i can't find.
> only new thing on the computer is recently installed AVG security. however,
> everything else is working fine. VERY frustrating. can't find anything online
> and all updates are up to date. pls help
> --
> wendi

its the automatic box that pops up saying MO has encounterd a problem and
needs to close.
shows an error report you can send etc
the file , close as i can see is
c:\docume~1\wendiA~1\locals~\temp\8a29_appcompat.txt
as i said, i have tried finding that file and it doesn't show up
thanks
--
wendi


"wendi" wrote:

> in the last 2 days microsoft sends msg that it has encountered a problem and
> needs to close outlook. shows a file i can't find.
> only new thing on the computer is recently installed AVG security. however,
> everything else is working fine. VERY frustrating. can't find anything online
> and all updates are up to date. pls help
> --
> wendi

When was AVG installed?
Right-click on My Computer, scroll to explore. Click the + sign beside C,
then Documents and Settings. Look for your profile. Expand that and go to
Local Settings, then the Temp folder. You should find that text file there.

--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"wendi" wrote:

> its the automatic box that pops up saying MO has encounterd a problem and
> needs to close.
> shows an error report you can send etc
> the file , close as i can see is
> c:\docume~1\wendiA~1\locals~\temp\8a29_appcompat.txt
> as i said, i have tried finding that file and it doesn't show up
> thanks
> --
> wendi
>
>
> "wendi" wrote:
>
> > in the last 2 days microsoft sends msg that it has encountered a problem and
> > needs to close outlook. shows a file i can't find.
> > only new thing on the computer is recently installed AVG security. however,
> > everything else is working fine. VERY frustrating. can't find anything online
> > and all updates are up to date. pls help
> > --
> > wendi

avg installed on weekend...just before this all started.
followed your instructions but under my profile there is no local settings
...desktop/favorites/my docs/start menu
went into all of these and there is nothing like local settings
unless i am just dumb and missing it.
thanks
--
wendi


"K. Orland" wrote:

> When was AVG installed?
> Right-click on My Computer, scroll to explore. Click the + sign beside C,
> then Documents and Settings. Look for your profile. Expand that and go to
> Local Settings, then the Temp folder. You should find that text file there.
>
> --
> Kathleen Orland
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "wendi" wrote:
>
> > its the automatic box that pops up saying MO has encounterd a problem and
> > needs to close.
> > shows an error report you can send etc
> > the file , close as i can see is
> > c:\docume~1\wendiA~1\locals~\temp\8a29_appcompat.txt
> > as i said, i have tried finding that file and it doesn't show up
> > thanks
> > --
> > wendi
> >
> >
> > "wendi" wrote:
> >
> > > in the last 2 days microsoft sends msg that it has encountered a problem and
> > > needs to close outlook. shows a file i can't find.
> > > only new thing on the computer is recently installed AVG security. however,
> > > everything else is working fine. VERY frustrating. can't find anything online
> > > and all updates are up to date. pls help
> > > --
> > > wendi

It's a hidden folder. To unhide hidden folders and files, try the following
steps:

Right click on My Computer
Scroll to Explore
Click on View, scroll to Details and click on that
Click on Tools, scroll to Folder Options and click on that
Click on the View tab
Click Show Hidden files and folders
Un-click Hide file extentions for known file types
Click Apply
Click Like Current Folder
Click OK

Search for the text file again.

PS did you ever send the error message to Microsoft? Often they will offer
some troubleshooting steps.

--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"wendi" wrote:

> avg installed on weekend...just before this all started.
> followed your instructions but under my profile there is no local settings
> ..desktop/favorites/my docs/start menu
> went into all of these and there is nothing like local settings
> unless i am just dumb and missing it.
> thanks
> --
> wendi
>
>
> "K. Orland" wrote:
>
> > When was AVG installed?
> > Right-click on My Computer, scroll to explore. Click the + sign beside C,
> > then Documents and Settings. Look for your profile. Expand that and go to
> > Local Settings, then the Temp folder. You should find that text file there.
> >
> > --
> > Kathleen Orland
> > Outlook Tips: http://www.outlook-tips.net/
> > http://www.howto-outlook.com/
> >
> >
> >
> > "wendi" wrote:
> >
> > > its the automatic box that pops up saying MO has encounterd a problem and
> > > needs to close.
> > > shows an error report you can send etc
> > > the file , close as i can see is
> > > c:\docume~1\wendiA~1\locals~\temp\8a29_appcompat.txt
> > > as i said, i have tried finding that file and it doesn't show up
> > > thanks
> > > --
> > > wendi
> > >
> > >
> > > "wendi" wrote:
> > >
> > > > in the last 2 days microsoft sends msg that it has encountered a problem and
> > > > needs to close outlook. shows a file i can't find.
> > > > only new thing on the computer is recently installed AVG security. however,
> > > > everything else is working fine. VERY frustrating. can't find anything online
> > > > and all updates are up to date. pls help
> > > > --
> > > > wendi

I really appreciate your help. Showed all folders etc and still could not
find it.
I probably have sent 25 error msgs to microsoft and i just got a msg asking
for more info. so maybe that is a reply. sure is wierd. will keep looking for
this file and assume i should delete it if found
--
wendi


"K. Orland" wrote:

> It's a hidden folder. To unhide hidden folders and files, try the following
> steps:
>
> Right click on My Computer
> Scroll to Explore
> Click on View, scroll to Details and click on that
> Click on Tools, scroll to Folder Options and click on that
> Click on the View tab
> Click Show Hidden files and folders
> Un-click Hide file extentions for known file types
> Click Apply
> Click Like Current Folder
> Click OK
>
> Search for the text file again.
>
> PS did you ever send the error message to Microsoft? Often they will offer
> some troubleshooting steps.
>
> --
> Kathleen Orland
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "wendi" wrote:
>
> > avg installed on weekend...just before this all started.
> > followed your instructions but under my profile there is no local settings
> > ..desktop/favorites/my docs/start menu
> > went into all of these and there is nothing like local settings
> > unless i am just dumb and missing it.
> > thanks
> > --
> > wendi
> >
> >
> > "K. Orland" wrote:
> >
> > > When was AVG installed?
> > > Right-click on My Computer, scroll to explore. Click the + sign beside C,
> > > then Documents and Settings. Look for your profile. Expand that and go to
> > > Local Settings, then the Temp folder. You should find that text file there.
> > >
> > > --
> > > Kathleen Orland
> > > Outlook Tips: http://www.outlook-tips.net/
> > > http://www.howto-outlook.com/
> > >
> > >
> > >
> > > "wendi" wrote:
> > >
> > > > its the automatic box that pops up saying MO has encounterd a problem and
> > > > needs to close.
> > > > shows an error report you can send etc
> > > > the file , close as i can see is
> > > > c:\docume~1\wendiA~1\locals~\temp\8a29_appcompat.txt
> > > > as i said, i have tried finding that file and it doesn't show up
> > > > thanks
> > > > --
> > > > wendi
> > > >
> > > >
> > > > "wendi" wrote:
> > > >
> > > > > in the last 2 days microsoft sends msg that it has encountered a problem and
> > > > > needs to close outlook. shows a file i can't find.
> > > > > only new thing on the computer is recently installed AVG security. however,
> > > > > everything else is working fine. VERY frustrating. can't find anything online
> > > > > and all updates are up to date. pls help
> > > > > --
> > > > > wendi

I think that you should read it if you find it.

How I would search if I were you is to use the file find function (start >
search) and type in: *appcompat.txt and search the C: drive.

Let me know what happens.
--
Kathleen Orland
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"wendi" wrote:

> I really appreciate your help. Showed all folders etc and still could not
> find it.
> I probably have sent 25 error msgs to microsoft and i just got a msg asking
> for more info. so maybe that is a reply. sure is wierd. will keep looking for
> this file and assume i should delete it if found
> --
> wendi
>
>
> "K. Orland" wrote:
>
> > It's a hidden folder. To unhide hidden folders and files, try the following
> > steps:
> >
> > Right click on My Computer
> > Scroll to Explore
> > Click on View, scroll to Details and click on that
> > Click on Tools, scroll to Folder Options and click on that
> > Click on the View tab
> > Click Show Hidden files and folders
> > Un-click Hide file extentions for known file types
> > Click Apply
> > Click Like Current Folder
> > Click OK
> >
> > Search for the text file again.
> >
> > PS did you ever send the error message to Microsoft? Often they will offer
> > some troubleshooting steps.
> >
> > --
> > Kathleen Orland
> > Outlook Tips: http://www.outlook-tips.net/
> > http://www.howto-outlook.com/
> >
> >
> >
> > "wendi" wrote:
> >
> > > avg installed on weekend...just before this all started.
> > > followed your instructions but under my profile there is no local settings
> > > ..desktop/favorites/my docs/start menu
> > > went into all of these and there is nothing like local settings
> > > unless i am just dumb and missing it.
> > > thanks
> > > --
> > > wendi
> > >
> > >
> > > "K. Orland" wrote:
> > >
> > > > When was AVG installed?
> > > > Right-click on My Computer, scroll to explore. Click the + sign beside C,
> > > > then Documents and Settings. Look for your profile. Expand that and go to
> > > > Local Settings, then the Temp folder. You should find that text file there.
> > > >
> > > > --
> > > > Kathleen Orland
> > > > Outlook Tips: http://www.outlook-tips.net/
> > > > http://www.howto-outlook.com/
> > > >
> > > >
> > > >
> > > > "wendi" wrote:
> > > >
> > > > > its the automatic box that pops up saying MO has encounterd a problem and
> > > > > needs to close.
> > > > > shows an error report you can send etc
> > > > > the file , close as i can see is
> > > > > c:\docume~1\wendiA~1\locals~\temp\8a29_appcompat.txt
> > > > > as i said, i have tried finding that file and it doesn't show up
> > > > > thanks
> > > > > --
> > > > > wendi
> > > > >
> > > > >
> > > > > "wendi" wrote:
> > > > >
> > > > > > in the last 2 days microsoft sends msg that it has encountered a problem and
> > > > > > needs to close outlook. shows a file i can't find.
> > > > > > only new thing on the computer is recently installed AVG security. however,
> > > > > > everything else is working fine. VERY frustrating. can't find anything online
> > > > > > and all updates are up to date. pls help
> > > > > > --
> > > > > > wendi

found 14 appcompat files but none were this one...and only one was from 07
and it wasn't in my profile.
odd isn't it? and i included hidden etc. in the searcjh
--
wendi


"K. Orland" wrote:

> I think that you should read it if you find it.
>
> How I would search if I were you is to use the file find function (start >
> search) and type in: *appcompat.txt and search the C: drive.
>
> Let me know what happens.
> --
> Kathleen Orland
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "wendi" wrote:
>
> > I really appreciate your help. Showed all folders etc and still could not
> > find it.
> > I probably have sent 25 error msgs to microsoft and i just got a msg asking
> > for more info. so maybe that is a reply. sure is wierd. will keep looking for
> > this file and assume i should delete it if found
> > --
> > wendi
> >
> >
> > "K. Orland" wrote:
> >
> > > It's a hidden folder. To unhide hidden folders and files, try the following
> > > steps:
> > >
> > > Right click on My Computer
> > > Scroll to Explore
> > > Click on View, scroll to Details and click on that
> > > Click on Tools, scroll to Folder Options and click on that
> > > Click on the View tab
> > > Click Show Hidden files and folders
> > > Un-click Hide file extentions for known file types
> > > Click Apply
> > > Click Like Current Folder
> > > Click OK
> > >
> > > Search for the text file again.
> > >
> > > PS did you ever send the error message to Microsoft? Often they will offer
> > > some troubleshooting steps.
> > >
> > > --
> > > Kathleen Orland
> > > Outlook Tips: http://www.outlook-tips.net/
> > > http://www.howto-outlook.com/
> > >
> > >
> > >
> > > "wendi" wrote:
> > >
> > > > avg installed on weekend...just before this all started.
> > > > followed your instructions but under my profile there is no local settings
> > > > ..desktop/favorites/my docs/start menu
> > > > went into all of these and there is nothing like local settings
> > > > unless i am just dumb and missing it.
> > > > thanks
> > > > --
> > > > wendi
> > > >
> > > >
> > > > "K. Orland" wrote:
> > > >
> > > > > When was AVG installed?
> > > > > Right-click on My Computer, scroll to explore. Click the + sign beside C,
> > > > > then Documents and Settings. Look for your profile. Expand that and go to
> > > > > Local Settings, then the Temp folder. You should find that text file there.
> > > > >
> > > > > --
> > > > > Kathleen Orland
> > > > > Outlook Tips: http://www.outlook-tips.net/
> > > > > http://www.howto-outlook.com/
> > > > >
> > > > >
> > > > >
> > > > > "wendi" wrote:
> > > > >
> > > > > > its the automatic box that pops up saying MO has encounterd a problem and
> > > > > > needs to close.
> > > > > > shows an error report you can send etc
> > > > > > the file , close as i can see is
> > > > > > c:\docume~1\wendiA~1\locals~\temp\8a29_appcompat.txt
> > > > > > as i said, i have tried finding that file and it doesn't show up
> > > > > > thanks
> > > > > > --
> > > > > > wendi
> > > > > >
> > > > > >
> > > > > > "wendi" wrote:
> > > > > >
> > > > > > > in the last 2 days microsoft sends msg that it has encountered a problem and
> > > > > > > needs to close outlook. shows a file i can't find.
> > > > > > > only new thing on the computer is recently installed AVG security. however,
> > > > > > > everything else is working fine. VERY frustrating. can't find anything online
> > > > > > > and all updates are up to date. pls help
> > > > > > > --
> > > > > > > wendi

wendi <(E-Mail Removed)> wrote:

> its the automatic box that pops up saying MO has encounterd a problem
> and needs to close.
> shows an error report you can send etc
> the file , close as i can see is
> c:\docume~1\wendiA~1\locals~\temp\8a29_appcompat.txt
> as i said, i have tried finding that file and it doesn't show up

You won't find that file. It's not the problem. See this:
http://www.lockergnome.com/nexus/it/...-appcompattxt/
--
Brian Tillman