Hi Everyone,
Hope I can finally get an answer to this. Several months ago I purchased
Webroot Spysweeper (antispyware). The automatic scan settings worked fine
for months. Recently, the automatic scan feature stopped working and I can
only complete a scan manually.

I have been in touch with Webroot tech support, and they did everything that
they said they could do and the problem was not corrected. There are still no
automatic scans. The last thing they told me was to contact MS because it
had to be a problem with the Windows Task Scheduler. I told them I already
checked that and it indicated the task scheduler was on and working properly.
I am hoping I can get more suggestions as to how to turn the automatic scans
back on. I should also add that I did do an uninstall/reinstall of this
program and that did not correct the problem either. I also have Sunbelt's
Vipre antivirus and firewall and they are not indicating that they are
blocking anything on Spysweeper.

Also, I have just recently discovered that tapping my F8 key at start up
does not bring up the Safe Mode screen. I am certain that use to work also.
I am not sure if these 2 problems are related or not, but I would like to
have each one working again.

On Jul 28, 6:41*pm, beachguysp <beachgu...@discussions.microsoft.com>
wrote:
> Hi Everyone,
> Hope I can finally get an answer to this. *Several months ago I purchased
> Webroot Spysweeper (antispyware). *The automatic scan settings worked fine
> for months. *Recently, the automatic scan feature stopped working and Ican
> only complete a scan manually.
>
> I have been in touch with Webroot tech support, and they did everything that
> they said they could do and the problem was not corrected. There are still no
> automatic scans. *The last thing they told me was to contact MS becauseit
> had to be a problem with the Windows Task Scheduler. *I told them I already
> checked that and it indicated the task scheduler was on and working properly.
> *I am hoping I can get more suggestions as to how to turn the automaticscans
> back on. *I should also add that I did do an uninstall/reinstall of this
> program and that did not correct the problem either. *I also have Sunbelt's *
> Vipre antivirus and firewall and they are not indicating that they are
> blocking anything on Spysweeper. *
>
> Also, I have just recently discovered that *tapping my F8 key at start up
> does not bring up the Safe Mode screen. *I am certain that use to work also. *
> I am not sure if these 2 problems are related or not, but I would like to
> have each one working again.

Try these popular around here scanners (manual scans are free).

Download, install, update and do a full scan with these free malware
detection programs:

Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

"Jose" wrote:

> On Jul 28, 6:41 pm, beachguysp <beachgu...@discussions.microsoft.com>
> wrote:
> > Hi Everyone,
> > Hope I can finally get an answer to this. Several months ago I purchased
> > Webroot Spysweeper (antispyware). The automatic scan settings worked fine
> > for months. Recently, the automatic scan feature stopped working and I can
> > only complete a scan manually.
> >
> > I have been in touch with Webroot tech support, and they did everything that
> > they said they could do and the problem was not corrected. There are still no
> > automatic scans. The last thing they told me was to contact MS because it
> > had to be a problem with the Windows Task Scheduler. I told them I already
> > checked that and it indicated the task scheduler was on and working properly.
> > I am hoping I can get more suggestions as to how to turn the automatic scans
> > back on. I should also add that I did do an uninstall/reinstall of this
> > program and that did not correct the problem either. I also have Sunbelt's
> > Vipre antivirus and firewall and they are not indicating that they are
> > blocking anything on Spysweeper.
> >
> > Also, I have just recently discovered that tapping my F8 key at start up
> > does not bring up the Safe Mode screen. I am certain that use to work also.
> > I am not sure if these 2 problems are related or not, but I would like to
> > have each one working again.
>
> Try these popular around here scanners (manual scans are free).
>
> Download, install, update and do a full scan with these free malware
> detection programs:
>
> Malwarebytes (MBAM): http://malwarebytes.org/
> SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
> Jose,

Thanks for the reply I have recently tried Malwarebytes and it did not
correct this problem. I will install the other one, SuperAntispyware and see
what happens.
Thanks,
beachguy

Please state your full Windows version (e.g., WinXP SP3) when posting to
this newsgroup.

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


beachguysp wrote:
> Hi Everyone,
> Hope I can finally get an answer to this. Several months ago I purchased
> Webroot Spysweeper (antispyware). The automatic scan settings worked fine
> for months. Recently, the automatic scan feature stopped working and I
> can
> only complete a scan manually.
>
> I have been in touch with Webroot tech support, and they did everything
> that
> they said they could do and the problem was not corrected. There are still
> no automatic scans. The last thing they told me was to contact MS because
> it had to be a problem with the Windows Task Scheduler. I told them I
> already checked that and it indicated the task scheduler was on and
> working
> properly. I am hoping I can get more suggestions as to how to turn the
> automatic scans back on. I should also add that I did do an
> uninstall/reinstall of this program and that did not correct the problem
> either. I also have Sunbelt's Vipre antivirus and firewall and they are
> not indicating that they are blocking anything on Spysweeper.
>
> Also, I have just recently discovered that tapping my F8 key at start up
> does not bring up the Safe Mode screen. I am certain that use to work
> also.
> I am not sure if these 2 problems are related or not, but I would like to
> have each one working again.

"PA Bear [MS MVP]" wrote:

> Please state your full Windows version (e.g., WinXP SP3) when posting to
> this newsgroup.
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than Defender)?
> What third-party firewa
>
> Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> beachguysp wrote:
> > Hi Everyone,
> > Hope I can finally get an answer to this. Several months ago I purchased
> > Webroot Spysweeper (antispyware). The automatic scan settings worked fine
> > for months. Recently, the automatic scan feature stopped working and I
> > can
> > only complete a scan manually.
> >
> > I have been in touch with Webroot tech support, and they did everything
> > that
> > they said they could do and the problem was not corrected. There are still
> > no automatic scans. The last thing they told me was to contact MS because
> > it had to be a problem with the Windows Task Scheduler. I told them I
> > already checked that and it indicated the task scheduler was on and
> > working
> > properly. I am hoping I can get more suggestions as to how to turn the
> > automatic scans back on. I should also add that I did do an
> > uninstall/reinstall of this program and that did not correct the problem
> > either. I also have Sunbelt's Vipre antivirus and firewall and they are
> > not indicating that they are blocking anything on Spysweeper.
> >
> > Also, I have just recently discovered that tapping my F8 key at start up
> > does not bring up the Safe Mode screen. I am certain that use to work
> > also.
> > I am not sure if these 2 problems are related or not, but I would like to
> > have each one working again.
>
> PA Bear:
You requested the following: these are on my computer.
Windows XP Pro SP3
Anti-virus/ Sunbelt Vipre/subscription current.
Fire wall/ Sunbelt Vipre/ subscription current.
Registry Cleaner/ Paretologic RegCure/subscription current.
Anti-spyware/ Webroot Spysweeper/ subscription current.
Crap Cleaner/ updates current
Advanced System Care/updates current
McAffee or Norton programs have never been installed on this computer .
Windows Defender firewall not used.
I am up for any suggestions anyone has and i will keep you posted if
anything happens to correct this problem.
Thank you,
beachguysp

> Paretologic RegCure
> Advanced System Care

The above are your most likely suspects. Hopefully, you have back-ups of
the changes they've made.

If you think your Registry needs to be "cleaned" or "repaired," read
http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.

> Windows Defender firewall not used.

Defender is an anti-spyware application & does not include a firewall
component.
--
~PA Bear


beachguysp wrote:
> You requested the following: these are on my computer.
> Windows XP Pro SP3
> Anti-virus/ Sunbelt Vipre/subscription current.
> Fire wall/ Sunbelt Vipre/ subscription current.
> Registry Cleaner/ Paretologic RegCure/subscription current.
> Anti-spyware/ Webroot Spysweeper/ subscription current.
> Crap Cleaner/ updates current
> Advanced System Care/updates current
> McAffee or Norton programs have never been installed on this computer .
> Windows Defender firewall not used.
> I am up for any suggestions anyone has and i will keep you posted if
> anything happens to correct this problem.
>
> "PA Bear [MS MVP]" wrote:
>> Please state your full Windows version (e.g., WinXP SP3) when posting to
>> this newsgroup.
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewa
>>
>> Has a Norton or McAfee application ever been installed on this machine
>> (e.g., a free-trial version that came preinstalled when you bought it)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> beachguysp wrote:
>>> Hi Everyone,
>>> Hope I can finally get an answer to this. Several months ago I
>>> purchased
>>> Webroot Spysweeper (antispyware). The automatic scan settings worked
>>> fine
>>> for months. Recently, the automatic scan feature stopped working and I
>>> can
>>> only complete a scan manually.
>>>
>>> I have been in touch with Webroot tech support, and they did everything
>>> that
>>> they said they could do and the problem was not corrected. There are
>>> still
>>> no automatic scans. The last thing they told me was to contact MS
>>> because
>>> it had to be a problem with the Windows Task Scheduler. I told them I
>>> already checked that and it indicated the task scheduler was on and
>>> working
>>> properly. I am hoping I can get more suggestions as to how to turn the
>>> automatic scans back on. I should also add that I did do an
>>> uninstall/reinstall of this program and that did not correct the problem
>>> either. I also have Sunbelt's Vipre antivirus and firewall and they are
>>> not indicating that they are blocking anything on Spysweeper.
>>>
>>> Also, I have just recently discovered that tapping my F8 key at start
>>> up
>>> does not bring up the Safe Mode screen. I am certain that use to work
>>> also.
>>> I am not sure if these 2 problems are related or not, but I would like
>>> to
>>> have each one working again.

"PA Bear [MS MVP]" wrote:

> > Paretologic RegCure
> > Advanced System Care
>
> The above are your most likely suspects. Hopefully, you have back-ups of
> the changes they've made.
>
> If you think your Registry needs to be "cleaned" or "repaired," read
> http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.
>
> > Windows Defender firewall not used.
>
> Defender is an anti-spyware application & does not include a firewall
> component.
> --
> ~PA Bear
>
>
> beachguysp wrote:
> > You requested the following: these are on my computer.
> > Windows XP Pro SP3
> > Anti-virus/ Sunbelt Vipre/subscription current.
> > Fire wall/ Sunbelt Vipre/ subscription current.
> > Registry Cleaner/ Paretologic RegCure/subscription current.
> > Anti-spyware/ Webroot Spysweeper/ subscription current.
> > Crap Cleaner/ updates current
> > Advanced System Care/updates current
> > McAffee or Norton programs have never been installed on this computer .
> > Windows Defender firewall not used.
> > I am up for any suggestions anyone has and i will keep you posted if
> > anything happens to correct this problem.
> >
> > "PA Bear [MS MVP]" wrote:
> >> Please state your full Windows version (e.g., WinXP SP3) when posting to
> >> this newsgroup.
> >>
> >> What anti-virus application or security suite is installed and is your
> >> subscription current? What anti-spyware applications (other than
> >> Defender)? What third-party firewa
> >>
> >> Has a Norton or McAfee application ever been installed on this machine
> >> (e.g., a free-trial version that came preinstalled when you bought it)?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >>
> >>
> >> beachguysp wrote:
> >>> Hi Everyone,
> >>> Hope I can finally get an answer to this. Several months ago I
> >>> purchased
> >>> Webroot Spysweeper (antispyware). The automatic scan settings worked
> >>> fine
> >>> for months. Recently, the automatic scan feature stopped working and I
> >>> can
> >>> only complete a scan manually.
> >>>
> >>> I have been in touch with Webroot tech support, and they did everything
> >>> that
> >>> they said they could do and the problem was not corrected. There are
> >>> still
> >>> no automatic scans. The last thing they told me was to contact MS
> >>> because
> >>> it had to be a problem with the Windows Task Scheduler. I told them I
> >>> already checked that and it indicated the task scheduler was on and
> >>> working
> >>> properly. I am hoping I can get more suggestions as to how to turn the
> >>> automatic scans back on. I should also add that I did do an
> >>> uninstall/reinstall of this program and that did not correct the problem
> >>> either. I also have Sunbelt's Vipre antivirus and firewall and they are
> >>> not indicating that they are blocking anything on Spysweeper.
> >>>
> >>> Also, I have just recently discovered that tapping my F8 key at start
> >>> up
> >>> does not bring up the Safe Mode screen. I am certain that use to work
> >>> also.
> >>> I am not sure if these 2 problems are related or not, but I would like
> >>> to
> >>> have each one working again.
>
> PA Bear:
Thanks, read all the threads you suggested. Looks like RegCure Registry
cleaner really isn't worth using if these cleaners cause problems.
Beachguysp