I used Msconfig to disable service and startup programs. Finally, I found the
the program that is causing the problem is "Microsoft (R) Windows Script Host"
What is this program supposed to do??? I have disabled it but I am afraid
that some functionalities of the computer won't be available!! For example,
there was a semi-transparent menu that appeared on top of my screen before
when I moved the mouse to the top and now is not there anymore...
Am I just writing to myself? Who can answer my question?
"Rodrigo" wrote:
> I purchased a laptop computer about a month ago with Windows Vista Basic. I
> bought the Premium upgrade online and I installed it according to
> instructions using Windows Anytime Upgrade. When it started in Vista Premium,
> the entire screen filled up with a blank blue screen with the writing Install
> software at the top and Please wait in the middle. Then a message came up
> requesting permission to run a program.(NIHelper.EXE) Following that another
> message came up to open a different program.(Toshiba Value Added Setup.exe).
> Then the computer just restarted and the same thing occurred again and again
> and again....What can be the trouble? I phoned the Toshiba Windows Vista help
> line but they said they could not help me with Vista Premium because the
> computer had been purchased with Vista Basic. We had already discovered that
> Vista will not work with a Lniksys router but that no longer seems to matter
> since the computer is busy restarting over and over again.
>
> Please help me! I am very frustrated because I simply cannot work with my
> new laptop!!!
>
> Thanks in advance!
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