Hi,

I am using Outlook 2003 on Windows XP Pro. When our
users login for the first time, and open up MS Outlook
2003 it asked them to set-up Outlook with a server name
etc...

This means that our users are ringing the helpdesk
every time this happens. Does anyone know if I can
automate this set-up ?

Mick

Microsoft uses text files with a .prf extension and a highly structured format to provide information to OUtlook that enables Outlook to create or modify a mail profile. You can create such .prf files with the Custom Installation Wizard or Custom Maintenance Wizard tools in the Office Resource Kit. For more details, including a variety of .prf deployment methods, read the excellent white paper "Configuring Outlook Profiles by Using a PRF File" at http://office.microsoft.com/search/r...c_60I&respos=3

The page at http://www.slipstick.com/exs/olroam.htm includes information on other profile tools and resources.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"another MickG" <(E-Mail Removed)> wrote in message news:44ddd304@212.67.96.135...
> Hi,
>
> I am using Outlook 2003 on Windows XP Pro. When our
> users login for the first time, and open up MS Outlook
> 2003 it asked them to set-up Outlook with a server name
> etc...
>
> This means that our users are ringing the helpdesk
> every time this happens. Does anyone know if I can
> automate this set-up ?
>
> Mick
>

hi you haven't specify for which id you are using MS outlook means if its
gmail you can find its settings easily from your account.. sign in at gmail
and you will find settings just at top right corner and after clicking on
that you will find different types of settings and you click on POP and
forwarding and in following of it you can find a link
http://mail.google.com/support/bin/a...n&answer=12103
click on it.. and for hotmail and msn you just have to choose http account in
MS account configuration you will be asked your user name and password and
all things will be done automatically.. hope this reply can be helpful for
info you can reply me.. i wil try if i can help you..
"another MickG" wrote:

> Hi,
>
> I am using Outlook 2003 on Windows XP Pro. When our
> users login for the first time, and open up MS Outlook
> 2003 it asked them to set-up Outlook with a server name
> etc...
>
> This means that our users are ringing the helpdesk
> every time this happens. Does anyone know if I can
> automate this set-up ?
>
> Mick
>
>