Hi, SDP.
What is the make and model of your scanner? And what interface does it use?
(USB? Parallel? Serial?) If you tell us this, someone here will probably
recognize it and give you some guidance.
Have you been to the scanner maker's website? Look for Tech Support for
WinXP and your specific model. Many sites have excellent FAQs and other
tips for installing their hardware. Some manufacturers insist that their
drivers be installed BEFORE the hardware is plugged in; you might need to
unplug your scanner, uninstall your drivers, reboot and start over. No
matter how "late" your drivers are, those for Win9x/ME almost certainly
won't work with WinXP. The maker's website should tell you all these
things.
RC
--
R. C. White, CPA
San Marcos, TX
(E-Mail Removed)
Microsoft Windows MVP
"scanner detection problems" <(E-Mail Removed)> wrote in
message news:7dd301c3e7f5$67a31290$(E-Mail Removed)...
> I have a very expensive scanner and I cannot afford to
> replace it. I recently bought a new system with windows
> xp. I loaded the drivers for the scanner and the scanner
> does work. However, windows continually attempts to
> automatically detect the scanner and load drivers. The
> drivers that I have which are the latest for this scanner
> do not seem to be completely compatible with XP. The
> scanner works but I cannot get rid of the message and
> keep having to cancel installation by xp. IS THERE A WAY
> TO TURN AUTOMATIC HARDWARE DETECTION OFF?
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