Recently upgraded to Outlook 2007. The autocomplete is working after
e-mailing a person for the first time. However, once you close out of the
program it is not saving it for future auto complete, I guess in what is
called the "cache".

Did you create a new Outlook profile after the "upgrade?" You must. Always.

--
Russ Valentine
[MVP-Outlook]
"KAM123" <(E-Mail Removed)> wrote in message
news:41C727F9-18AE-441C-8755-(E-Mail Removed)...
> Recently upgraded to Outlook 2007. The autocomplete is working after
> e-mailing a person for the first time. However, once you close out of the
> program it is not saving it for future auto complete, I guess in what is
> called the "cache".

Yes that was done. The odd thing is we did an upgrade for 25 people, for
some people it remebers the autocomplete settings and for a few it doesn't
remeber if you close the program.

Russ Valentine [MVP-Outlook] wrote:
>Did you create a new Outlook profile after the "upgrade?" You must. Always.
>
>> Recently upgraded to Outlook 2007. The autocomplete is working after
>> e-mailing a person for the first time. However, once you close out of the
>> program it is not saving it for future auto complete, I guess in what is
>> called the "cache".

Then you have a corrupt profile or a corrupt NK2 file. You'll need to
recreate the profile again. Make sure it has a unique name.
--
Russ Valentine
[MVP-Outlook]
"kam123" <u33687@uwe> wrote in message news:713dde19755e2@uwe...
> Yes that was done. The odd thing is we did an upgrade for 25 people, for
> some people it remebers the autocomplete settings and for a few it doesn't
> remeber if you close the program.
>
> Russ Valentine [MVP-Outlook] wrote:
>>Did you create a new Outlook profile after the "upgrade?" You must.
>>Always.
>>
>>> Recently upgraded to Outlook 2007. The autocomplete is working after
>>> e-mailing a person for the first time. However, once you close out of
>>> the
>>> program it is not saving it for future auto complete, I guess in what is
>>> called the "cache".
>

Any suggestions on how to do that, our IT person (outsourced) did the
original upgrade.

Russ Valentine [MVP-Outlook] wrote:
>Then you have a corrupt profile or a corrupt NK2 file. You'll need to
>recreate the profile again. Make sure it has a unique name.
>> Yes that was done. The odd thing is we did an upgrade for 25 people, for
>> some people it remebers the autocomplete settings and for a few it doesn't
>[quoted text clipped - 8 lines]
>>>> program it is not saving it for future auto complete, I guess in what is
>>>> called the "cache".

On how to create a new profile? Well documented in the KB:
http://support.microsoft.com/default...roduct=out2003


--
Russ Valentine
[MVP-Outlook]
"kam123" <u33687@uwe> wrote in message news:713e5961acd0e@uwe...
> Any suggestions on how to do that, our IT person (outsourced) did the
> original upgrade.
>
> Russ Valentine [MVP-Outlook] wrote:
>>Then you have a corrupt profile or a corrupt NK2 file. You'll need to
>>recreate the profile again. Make sure it has a unique name.
>>> Yes that was done. The odd thing is we did an upgrade for 25 people,
>>> for
>>> some people it remebers the autocomplete settings and for a few it
>>> doesn't
>>[quoted text clipped - 8 lines]
>>>>> program it is not saving it for future auto complete, I guess in what
>>>>> is
>>>>> called the "cache".
>