I have XP Prof. and have been using it for years on my laptop Dell computer.
Recently, when booting up the system, a screen opens stating that autochk.exe
cannot be found. The screen goes off, and the system boots up fine with no
apparent problem. I looked in MS knowledge base and came across article
913502 which addresses this problem. The article recommends putting the XP
operating system CD in the CD drive then opening the command prompt and
running the following command: D:\i386\autochk.exe %WINDIR%\system32. When
I do this I get the following response: D:\i386\AUTOCHK.EXE application
cannot be run in Win32 mode. I tried running the command in safe mode and
received the same response. I keep my system up-to-date with security and
other updates; I’ve run a Symantec antivirus check and Ad-Aware and Spybot
check and the system is clear, yet the problem persists. I checked the
internet and found some talk about a particular MS hotfix, HotFix KB824105,
that may be causing the problem, but although I have a number of hotfixes, I
do not have this one. I long ago configured only one NTFS partition. There
may be a Dell OEM partition but I’m not sure. Any suggestions?

rcir88 wrote:
> I have XP Prof. and have been using it for years on my laptop Dell computer.
> Recently, when booting up the system, a screen opens stating that autochk.exe
> cannot be found. The screen goes off, and the system boots up fine with no
> apparent problem. I looked in MS knowledge base and came across article
> 913502 which addresses this problem. The article recommends putting the XP
> operating system CD in the CD drive then opening the command prompt and
> running the following command: D:\i386\autochk.exe %WINDIR%\system32. When
> I do this I get the following response: D:\i386\AUTOCHK.EXE application
> cannot be run in Win32 mode. I tried running the command in safe mode and
> received the same response. I keep my system up-to-date with security and
> other updates; I’ve run a Symantec antivirus check and Ad-Aware and Spybot
> check and the system is clear, yet the problem persists. I checked the
> internet and found some talk about a particular MS hotfix, HotFix KB824105,
> that may be causing the problem, but although I have a number of hotfixes, I
> do not have this one. I long ago configured only one NTFS partition. There
> may be a Dell OEM partition but I’m not sure. Any suggestions?

You didn't get the command quite right from the KB article. The command
to execute is:

copy d:\i386\autochk.exe %WINDIR%\system32

Once you issue that command, if you are prompted to overwrite an
existing file, type Y and hit enter.
--
Tom Porterfield

Thank your for your reply. You're right, I didn't start the command with
"copy". When I added copy, the command worked and I was able to copy the
program. Unfortunately, this did not correct the problem, and I still get
that worrisome screen upon booting stating that the autocheck program could
not be found. Do you have any other suggestions?

"Tom Porterfield" wrote:

> rcir88 wrote:
> > I have XP Prof. and have been using it for years on my laptop Dell computer.
> > Recently, when booting up the system, a screen opens stating that autochk.exe
> > cannot be found. The screen goes off, and the system boots up fine with no
> > apparent problem. I looked in MS knowledge base and came across article
> > 913502 which addresses this problem. The article recommends putting the XP
> > operating system CD in the CD drive then opening the command prompt and
> > running the following command: D:\i386\autochk.exe %WINDIR%\system32. When
> > I do this I get the following response: D:\i386\AUTOCHK.EXE application
> > cannot be run in Win32 mode. I tried running the command in safe mode and
> > received the same response. I keep my system up-to-date with security and
> > other updates; I’ve run a Symantec antivirus check and Ad-Aware and Spybot
> > check and the system is clear, yet the problem persists. I checked the
> > internet and found some talk about a particular MS hotfix, HotFix KB824105,
> > that may be causing the problem, but although I have a number of hotfixes, I
> > do not have this one. I long ago configured only one NTFS partition. There
> > may be a Dell OEM partition but I’m not sure. Any suggestions?
>
> You didn't get the command quite right from the KB article. The command
> to execute is:
>
> copy d:\i386\autochk.exe %WINDIR%\system32
>
> Once you issue that command, if you are prompted to overwrite an
> existing file, type Y and hit enter.
> --
> Tom Porterfield
>

rcir88 wrote:
> Thank your for your reply. You're right, I didn't start the command with
> "copy". When I added copy, the command worked and I was able to copy the
> program. Unfortunately, this did not correct the problem, and I still get
> that worrisome screen upon booting stating that the autocheck program could
> not be found. Do you have any other suggestions?

Yes, I do have other things that you can look into.

1. Run regedit and navigate to
HKLM\SYSTEM\CurrentControlSet\Control\Session Manager. There look at
the value of BootExecute in the right hand pane. The default value for
this should be:

autocheck autochk *

If you have something invalid there, it can cause this error to appear.
If you are unsure of what you are seeing there for BootExecute, post
back to this thread with the value for BootExecute and we can proceed
from there.

2. Check your BIOS boot order and make sure that the HD with your XP
install is the first item in the boot order. If that fixes it, look
closely at the items that were prior to the HD in the boot order that
you had to reposition to get the HD first, especially items such as
network boot or USB devices.

3. Go to Add or Remove Programs in the Control Panel. Make sure that
Show Updates is checked. Scroll down in the list and find the entry for
"Windows XP HotFix KB824105". Select that and click Remove. That
hotfix is known to cause this problem on certain hardware
configurations. This is likely related to 1 above so you should try
that first.
--
Tom Porterfield

Thank you again for your extensive reply - it is much appreciated. While I
was waiting for your response, I tried something that actually fixed the
problem. I ran a chkdsk, went to bed and when I woke up in the morning the
problem was gone. The only question I have is where do I access the status
report that evidently was created? I would like to know what was fixed. MS
Help & Support alludes to this report but doesn't tell you how to access it.

"Tom Porterfield" wrote:

> rcir88 wrote:
> > Thank your for your reply. You're right, I didn't start the command with
> > "copy". When I added copy, the command worked and I was able to copy the
> > program. Unfortunately, this did not correct the problem, and I still get
> > that worrisome screen upon booting stating that the autocheck program could
> > not be found. Do you have any other suggestions?
>
> Yes, I do have other things that you can look into.
>
> 1. Run regedit and navigate to
> HKLM\SYSTEM\CurrentControlSet\Control\Session Manager. There look at
> the value of BootExecute in the right hand pane. The default value for
> this should be:
>
> autocheck autochk *
>
> If you have something invalid there, it can cause this error to appear.
> If you are unsure of what you are seeing there for BootExecute, post
> back to this thread with the value for BootExecute and we can proceed
> from there.
>
> 2. Check your BIOS boot order and make sure that the HD with your XP
> install is the first item in the boot order. If that fixes it, look
> closely at the items that were prior to the HD in the boot order that
> you had to reposition to get the HD first, especially items such as
> network boot or USB devices.
>
> 3. Go to Add or Remove Programs in the Control Panel. Make sure that
> Show Updates is checked. Scroll down in the list and find the entry for
> "Windows XP HotFix KB824105". Select that and click Remove. That
> hotfix is known to cause this problem on certain hardware
> configurations. This is likely related to 1 above so you should try
> that first.
> --
> Tom Porterfield
>

Using the Help file, check out the overview on: Event Viewer

--
Regards

Ron Badour
MS MVP 1997 - 2007


"rcir88" <(E-Mail Removed)> wrote in message
news:A26F050C-C234-476C-8A40-(E-Mail Removed)...
> Thank you again for your extensive reply - it is much appreciated. While
> I
> was waiting for your response, I tried something that actually fixed the
> problem. I ran a chkdsk, went to bed and when I woke up in the morning
> the
> problem was gone. The only question I have is where do I access the
> status
> report that evidently was created? I would like to know what was fixed.
> MS
> Help & Support alludes to this report but doesn't tell you how to access
> it.
>
> "Tom Porterfield" wrote:
>
>> rcir88 wrote:
>> > Thank your for your reply. You're right, I didn't start the command
>> > with
>> > "copy". When I added copy, the command worked and I was able to copy
>> > the
>> > program. Unfortunately, this did not correct the problem, and I still
>> > get
>> > that worrisome screen upon booting stating that the autocheck program
>> > could
>> > not be found. Do you have any other suggestions?
>>
>> Yes, I do have other things that you can look into.
>>
>> 1. Run regedit and navigate to
>> HKLM\SYSTEM\CurrentControlSet\Control\Session Manager. There look at
>> the value of BootExecute in the right hand pane. The default value for
>> this should be:
>>
>> autocheck autochk *
>>
>> If you have something invalid there, it can cause this error to appear.
>> If you are unsure of what you are seeing there for BootExecute, post
>> back to this thread with the value for BootExecute and we can proceed
>> from there.
>>
>> 2. Check your BIOS boot order and make sure that the HD with your XP
>> install is the first item in the boot order. If that fixes it, look
>> closely at the items that were prior to the HD in the boot order that
>> you had to reposition to get the HD first, especially items such as
>> network boot or USB devices.
>>
>> 3. Go to Add or Remove Programs in the Control Panel. Make sure that
>> Show Updates is checked. Scroll down in the list and find the entry for
>> "Windows XP HotFix KB824105". Select that and click Remove. That
>> hotfix is known to cause this problem on certain hardware
>> configurations. This is likely related to 1 above so you should try
>> that first.
>> --
>> Tom Porterfield
>>

"rcir88" wrote
> Thank you again for your extensive reply - it is much appreciated. While
> I
> was waiting for your response, I tried something that actually fixed the
> problem. I ran a chkdsk, went to bed and when I woke up in the morning
> the
> problem was gone. The only question I have is where do I access the
> status
> report that evidently was created? I would like to know what was fixed.
> MS
> Help & Support alludes to this report but doesn't tell you how to access
> it.

Start | Run | eventvwr.msc | Ok. Look in the Application log for a winlogon
entry.

--
Rock [MS-MVP User/Shell]

Thank you for your help. I opened Winlogon and it showed the following,
except that instead of these few entries, it had about a hundred all saying
pretty much the same thing:

The USA check value, 0x0, at block 0x3 is incorrect.
The expected value is 0x3.
The USA check value, 0x0, at block 0x3 is incorrect.
The expected value is 0x3.
The USA check value, 0x0, at block 0x3 is incorrect.
The expected value is 0x3.
The USA

For further information I was directed to a web page that included the
following statements:

“Chkdsk ran on one of the volumes when the computer restarted. A log file,
bootex.log, was created and stored in the root of the volume. This file
states whether Chkdsk encountered any errors and, if so, whether they were
fixed.”

“Review the application log and the system log in Event Viewer for
additional errors. Event ID 1066 contains the detailed chkdsk log. You should
review the chkdsk log to see what problems (if any) chkdsk found on the
volume and what fixes (if any) were made.”

I did a search for bootex.log and found no such file on my computer. Also
there is no Event ID 1066 in the Event Viewer console subcategories
Application and System.

Is the above “The USA check value, 0x0 …” all there is?


"Rock" wrote:

> "rcir88" wrote
> > Thank you again for your extensive reply - it is much appreciated. While
> > I
> > was waiting for your response, I tried something that actually fixed the
> > problem. I ran a chkdsk, went to bed and when I woke up in the morning
> > the
> > problem was gone. The only question I have is where do I access the
> > status
> > report that evidently was created? I would like to know what was fixed.
> > MS
> > Help & Support alludes to this report but doesn't tell you how to access
> > it.
>
> Start | Run | eventvwr.msc | Ok. Look in the Application log for a winlogon
> entry.
>
> --
> Rock [MS-MVP User/Shell]
>
>