I'm using:
Outlook 2007/XP SP3/Exchange 6.5.7638.1 (SBS 2003 R2)
For some time my Auto Archiving has not worked. The prompt dialog appears
every two weeks, but clicking Yes makes no difference. There's no error
message or any indication that there's a problem, yet items that meet the
criteria set both as defaults or per folder just don't get moved/deleted.
I'm aware that Outlook uses the Modified Date (which makes little sense to
me), but adding the Modified Date column shows most of the messages have
a date well before the 3 month age period specified in the folder's
preferences, but they're still not being moved to the specified file even
when I run a manual File|Archive command.
There is a filed in the File|Archive dialog box in a field labelled 'Archive
items older than'. What's the relationship between this date and that
defined by the folder's Auto Archive settings? Which takes priority? This
date is showing as 21/08/2008. Any ideas where this date comes from? Maybe
the last time an Auto archive ran successfully? Or possibly the last date
entered in this field?
There's also a checkbox labelled 'Include items with "Do Not AutoArchive"
and this is checked by default, but as I've never explicitly used the "Do
Not AutoArchive" option, it shouldn't have any effect.
Any ideas what else could be preventing this from working?
What sort of things can have an effect on the archive settings becoming
ineffective?
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