I just installed the Symantec fax tool that cam with Outlook 2000, so that I
could send a message to a fax machine. Now, I cannot use any of my POP
accounts in Outlook.

I had the "Remember password" box checked for each account, and all of them
failed to authorise. Re-entering the passwords doesn't help.

I stopped using Symantec anti virus products because they kept messing up my
Outlook account settings. I wonder if this is the problem again -- but worse.
The settings look OK, so I have no idea what to try next.

Any suggestions?

Try it again with Symantec FAX SE disabled and you will soon find out.
What operating system is this on btw?

--
Bill R MVP
"Allen_N" <(E-Mail Removed)> wrote in message
news:A62C7235-723F-402A-97D9-(E-Mail Removed)...
>I just installed the Symantec fax tool that cam with Outlook 2000, so that
>I
> could send a message to a fax machine. Now, I cannot use any of my POP
> accounts in Outlook.
>
> I had the "Remember password" box checked for each account, and all of
> them
> failed to authorise. Re-entering the passwords doesn't help.
>
> I stopped using Symantec anti virus products because they kept messing up
> my
> Outlook account settings. I wonder if this is the problem again -- but
> worse.
> The settings look OK, so I have no idea what to try next.
>
> Any suggestions?
>
>

Thanks, Bill.

"BillR [MVP]" wrote:

> Try it again with Symantec FAX SE disabled and you will soon find out.

I was more worried about Symantec messing up Registry settings or DLLs, but
I'll try certainly your advice.

> What operating system is this on btw?

Windows 2000.

> --
> Bill R MVP
> "Allen_N" <(E-Mail Removed)> wrote in message
> news:A62C7235-723F-402A-97D9-(E-Mail Removed)...
> >I just installed the Symantec fax tool that cam with Outlook 2000, so that
> >I
> > could send a message to a fax machine. Now, I cannot use any of my POP
> > accounts in Outlook.
> >
> > I had the "Remember password" box checked for each account, and all of
> > them
> > failed to authorise. Re-entering the passwords doesn't help.
> >
> > I stopped using Symantec anti virus products because they kept messing up
> > my
> > Outlook account settings. I wonder if this is the problem again -- but
> > worse.
> > The settings look OK, so I have no idea what to try next.
> >
> > Any suggestions?
> >
> >
>
>