I am trying to use Aol's safety and security program and it won't allow me to
use the antivirus or the firewall. It says I have another program running.
Authentium firewall and antivirus. I turned off windows firewall, but it
still says it's running? I'm running xp home sp2. How do I turn it off or
delete it? So I can use Aol's program?
NOT good at computers. Thank- you for your help.

I didn't think it would be all that long to provide this which was discovered by
MVP Malke.

Try this (make a System Restore point first):
Start>Run>services.msc [enter]

Scroll down to Windows Management Instrumentation and double-click it.
Now click on the "Pause" button. Leave that window open and double-click
My Computer. Navigate to %systemroot%\Windows\System32\wbem and delete
the Repository folder and *only* the Repository folder. Now go back to
the WMI service window you left open and restart the service.

This will rebuild the Repository and hopefully straighten out the
incorrect entries for all your duplicates.

If that fails to take care of the issue see these:
http://groups.google.com/group/micro...&rnum=9&hl=en#

About Earthlink, Aluria (AluriaFW.exe) and Authenium (AuthFw.exe):
http://aumha.net/viewtopic.php?p=138...hlight=#138932 & ff

I had one helluva time with this Earthlink crapware about a year ago
( http://aumha.net/viewtopic.php?t=19171 ) and I'm sure I ran into this
Authenium firewall issue earlier but the thread's no longer in the database.

McAfee VirusScan Plus, available for free from any number of ISPs, includes a
firewall and anti-spyware: http://us.mcafee.com/root/package.asp?pkgid=276

Torgeir Bakken (Scripting MVP) posted this solution earlier, in 2005:
http://groups.google.com/group/micro...c053fe2efa38ca



--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375



"bbar" <(E-Mail Removed)> wrote in message
news:67315710-8DA6-41D0-80AD-(E-Mail Removed)...
>I am trying to use Aol's safety and security program and it won't allow me to
> use the antivirus or the firewall. It says I have another program running.
> Authentium firewall and antivirus. I turned off windows firewall, but it
> still says it's running? I'm running xp home sp2. How do I turn it off or
> delete it? So I can use Aol's program?
> NOT good at computers. Thank- you for your help.
>

Thank you Brian A.
I will try your suggestions, will let you know how it goes.
Thanks for being so quick to respond. Going nuts here.

"Brian A." wrote:

> I didn't think it would be all that long to provide this which was discovered by
> MVP Malke.
>
> Try this (make a System Restore point first):
> Start>Run>services.msc [enter]
>
> Scroll down to Windows Management Instrumentation and double-click it.
> Now click on the "Pause" button. Leave that window open and double-click
> My Computer. Navigate to %systemroot%\Windows\System32\wbem and delete
> the Repository folder and *only* the Repository folder. Now go back to
> the WMI service window you left open and restart the service.
>
> This will rebuild the Repository and hopefully straighten out the
> incorrect entries for all your duplicates.
>
> If that fails to take care of the issue see these:
> http://groups.google.com/group/micro...&rnum=9&hl=en#
>
> About Earthlink, Aluria (AluriaFW.exe) and Authenium (AuthFw.exe):
> http://aumha.net/viewtopic.php?p=138...hlight=#138932 & ff
>
> I had one helluva time with this Earthlink crapware about a year ago
> ( http://aumha.net/viewtopic.php?t=19171 ) and I'm sure I ran into this
> Authenium firewall issue earlier but the thread's no longer in the database.
>
> McAfee VirusScan Plus, available for free from any number of ISPs, includes a
> firewall and anti-spyware: http://us.mcafee.com/root/package.asp?pkgid=276
>
> Torgeir Bakken (Scripting MVP) posted this solution earlier, in 2005:
> http://groups.google.com/group/micro...c053fe2efa38ca
>
>
>
> --
>
> Brian A. Sesko { MS MVP_Shell/User }
> Conflicts start where information lacks.
> http://basconotw.mvps.org/
>
> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
> How to ask a question: http://support.microsoft.com/kb/555375
>
>
>
> "bbar" <(E-Mail Removed)> wrote in message
> news:67315710-8DA6-41D0-80AD-(E-Mail Removed)...
> >I am trying to use Aol's safety and security program and it won't allow me to
> > use the antivirus or the firewall. It says I have another program running.
> > Authentium firewall and antivirus. I turned off windows firewall, but it
> > still says it's running? I'm running xp home sp2. How do I turn it off or
> > delete it? So I can use Aol's program?
> > NOT good at computers. Thank- you for your help.
> >
>
>

OKAY... YOU ARE MY HERO!!!
It worked like a charm! Simple and easy and I did it with your excellent help.
I thank you, my family thanks you. I have been insane trying to figure it out.
Thank you MVP Malke, but Brian A. YOU ROCK!
Hope all good and great things come your way.
Sincerely thankful for your help,

"Brian A." wrote:

> I didn't think it would be all that long to provide this which was discovered by
> MVP Malke.
>
> Try this (make a System Restore point first):
> Start>Run>services.msc [enter]
>
> Scroll down to Windows Management Instrumentation and double-click it.
> Now click on the "Pause" button. Leave that window open and double-click
> My Computer. Navigate to %systemroot%\Windows\System32\wbem and delete
> the Repository folder and *only* the Repository folder. Now go back to
> the WMI service window you left open and restart the service.
>
> This will rebuild the Repository and hopefully straighten out the
> incorrect entries for all your duplicates.
>
> If that fails to take care of the issue see these:
> http://groups.google.com/group/micro...&rnum=9&hl=en#
>
> About Earthlink, Aluria (AluriaFW.exe) and Authenium (AuthFw.exe):
> http://aumha.net/viewtopic.php?p=138...hlight=#138932 & ff
>
> I had one helluva time with this Earthlink crapware about a year ago
> ( http://aumha.net/viewtopic.php?t=19171 ) and I'm sure I ran into this
> Authenium firewall issue earlier but the thread's no longer in the database.
>
> McAfee VirusScan Plus, available for free from any number of ISPs, includes a
> firewall and anti-spyware: http://us.mcafee.com/root/package.asp?pkgid=276
>
> Torgeir Bakken (Scripting MVP) posted this solution earlier, in 2005:
> http://groups.google.com/group/micro...c053fe2efa38ca
>
>
>
> --
>
> Brian A. Sesko { MS MVP_Shell/User }
> Conflicts start where information lacks.
> http://basconotw.mvps.org/
>
> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
> How to ask a question: http://support.microsoft.com/kb/555375
>
>
>
> "bbar" <(E-Mail Removed)> wrote in message
> news:67315710-8DA6-41D0-80AD-(E-Mail Removed)...
> >I am trying to use Aol's safety and security program and it won't allow me to
> > use the antivirus or the firewall. It says I have another program running.
> > Authentium firewall and antivirus. I turned off windows firewall, but it
> > still says it's running? I'm running xp home sp2. How do I turn it off or
> > delete it? So I can use Aol's program?
> > NOT good at computers. Thank- you for your help.
> >
>
>

bbar wrote:
> Thank you Brian A.
> I will try your suggestions, will let you know how it goes.
> Thanks for being so quick to respond. Going nuts here.
>
> "Brian A." wrote:
>
>> I didn't think it would be all that long to provide this which was discovered by
>> MVP Malke.

(snip)

That's fine, but on reading the OP's article I wonder if s/he actually
*does* have Authentium installed. Some ISP's are providing this
antivirus (not a recommended one, btw) to their subscribers for free as
part of a "security package".

So I would check that *first*. Authentium will not be listed in
Add/Remove Programs separately - it will be part of something like
"Yahoo Program Management" there.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

bbar wrote:
> OKAY... YOU ARE MY HERO!!!
> It worked like a charm! Simple and easy and I did it with your excellent help.
> I thank you, my family thanks you. I have been insane trying to figure it out.
> Thank you MVP Malke, but Brian A. YOU ROCK!
> Hope all good and great things come your way.
> Sincerely thankful for your help,

bbar - I hope you come to see this since our posts apparently crossed.
Please read my previous post and make sure that you are not running two
security packages. If you aren't, then that's fine what you did. If you
are, you need to remove one of the packages or you'll have problems.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

From: "bbar" <(E-Mail Removed)>

| I am trying to use Aol's safety and security program and it won't allow me to
| use the antivirus or the firewall. It says I have another program running.
| Authentium firewall and antivirus. I turned off windows firewall, but it
| still says it's running? I'm running xp home sp2. How do I turn it off or
| delete it? So I can use Aol's program?
| NOT good at computers. Thank- you for your help.

Aiuthentium is based upon the FProt Engine and Signatures.

Use this software and NOT AOL's offereings.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

"Malke" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> bbar wrote:
>> Thank you Brian A. I will try your suggestions, will let you know how it goes.
>> Thanks for being so quick to respond. Going nuts here. "Brian A." wrote:
>>
>>> I didn't think it would be all that long to provide this which was discovered
>>> by MVP Malke.
>
> (snip)
>
> That's fine, but on reading the OP's article I wonder if s/he actually *does* have
> Authentium installed. Some ISP's are providing this antivirus (not a recommended
> one, btw) to their subscribers for free as part of a "security package".

I haven't seen a single machine to date that metioned Authenticrap was installed if
it wasn't. Unfortunately *many* ISP's either offer it or it's bundled within their
security provision to the user.

>
> So I would check that *first*. Authentium will not be listed in Add/Remove Programs
> separately - it will be part of something like "Yahoo Program Management" there.

That's 100% of the pattern I've seen on that crapware, which the ISP and/or
Authentagarbage appear to have pain-stakingly made sure it's not easy to find or
remove. Sure some caution may be warranted at this point in time, yet since the OP
posted:
<quote>
It says I have another program running. Authentium firewall and antivirus.
</quote>

I had no reason to doubt it wasn't installed. So instead of posting the many links
and blurbs I have from researching when in battle with it, I posted what appears to
be a fix, not the definitve fix as of yet, but what "may" one day change from appears
to is.


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375