I'm running Windows XP Professional on a Dell Optiplex GX1. I can't seem to
get sound for audio playback using the hardware test. In short I can
listen to music, hear sounds from websites, project voice to another user on
an instant message, but I can't hear them. So I ran the troubleshooter which
was no help...
My audio devices and drivers appear to be working (Crystal WDM Audio Codec;
Crystal WDM Audio Control Registers; Crystal WDM MPU-401 Compatibility)
except for a disabled device which has no drivers installed. I can't enable
the device, the darn thing won't let me. This is its technical information:
Disabled device
Manufacturer: Crystal Semiconductor
Location: on Intel 82371AB/EB PCI to ISA Bridge (ISA)
Device Status: this device is working properly
However I can't seem to enable it as I get a message that there are no
drivers installed for this device. When I check the driver information it
reads:
Driver provider: Microsoft
Driver Date: 7/1/2001
Driver version: 5.1.2535.0
Digital signer: Microsoft Windows Publisher
So then I ran a driver analysis from driverguide.com which showed
the driver installed as below
Description: Disabled Device
Type: Sound, video, and game controllers
Version: 5.1.2535.0
Date: 7/1/2001
Manufacturer: Crystal Semiconductor
Capabilities: 16
Class: MEDIA
ClassGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
ConfigFlags: 0
DeviceDesc: Disabled Device
HardwareID: ISAPNP\CSC6835_DEV0001
Thanks for any help you can provide. I'm at a loss here! Please give me
some detailed instructions if you can.
Linda
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