A recently released patch is causing problems in OE.

See this thread in McAfee Help Forums:
http://forums.mcafeehelp.com/viewtopic.php?t=45852
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security

Thanks...I've been on that board since 4.30pm yesterday, with three hours
break for sleep...still no solution! (Other than system restore.)

--
Peter
Toronto, Canada
XP Home SP2
P4 dual HT @ 3.0ghz, 1.0gb RAM, 160gb HD
"PA Bear" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>A recently released patch is causing problems in OE.
>
> See this thread in McAfee Help Forums:
> http://forums.mcafeehelp.com/viewtopic.php?t=45852
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE) & Security

Here's the posted, temporary fix:

<QP>
We have already identified the issue with the email client problems. For now
please do the following for the email client problems:

Email Cient Slow
Summary:After an update to VirusScan version 9.1.06 your email client may be
acting abnormally. Please follow these instructions to see if it works in
your scenario.

Backup Your Registry
It doesn't hurt to be safe and make a backup. After you open regedit from
the directions below, go to the File menu and click export. Check the box at
the bottom that says all. Type something like Backup into the save dialog
and click Save. You may want to save it to your desktop.

Delete the Disablepladminusone Key [HKEY_LOCAL_MACHINE\SOFTWARE\Network
Associates\TVD\Shared Components\On Access
Scanner\McShield\Configuration\Disablepladminusone]:

Click Start

Click RUN

Type Regedit and press ENTER

Click on the + signs for each item below

+ HKEY_LOCAL_MACHINE

+ Software

+ Network Associates

+ TVD

+ Shared Components

+ On Access Scanner

+ McShield

Click on Configuration

Right Click Disablepladminusone and Click delete.

Press OK to the confirmation box.

Reboot Your Computer

The full key is:
HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\TVD\Shared Components\On
Access Scanner\McShield\Configuration\Disablepladminusone

We should have an update for you very soon.

Thanks,
_________________
Doug Richards
Tier III Technical Support Engineer
McAfee - Consumer Division
</QP>
--
~PA Bear

Peter wrote:
> Thanks...I've been on that board since 4.30pm yesterday, with three hours
> break for sleep...still no solution! (Other than system restore.)
>
> > A recently released patch is causing problems in OE.
> >
> > See this thread in McAfee Help Forums:
> > http://forums.mcafeehelp.com/viewtopic.php?t=45852
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE) & Security

On a whim, I just re-downloaded v9.1.06...that key is no longer in the
registry (Disablepladminusone) and as far as I can see
everything works fine. I'll report back if I find anything.

--
Peter
Toronto, Canada
XP Home SP2
P4 dual HT @ 3.0ghz, 1.0gb RAM, 160gb HD
"PA Bear" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Here's the posted, temporary fix:
>
> <QP>
> We have already identified the issue with the email client problems. For
> now
> please do the following for the email client problems:
>
> Email Cient Slow
> Summary:After an update to VirusScan version 9.1.06 your email client may
> be
> acting abnormally. Please follow these instructions to see if it works in
> your scenario.
>
> Backup Your Registry
> It doesn't hurt to be safe and make a backup. After you open regedit from
> the directions below, go to the File menu and click export. Check the box
> at
> the bottom that says all. Type something like Backup into the save dialog
> and click Save. You may want to save it to your desktop.
>
> Delete the Disablepladminusone Key [HKEY_LOCAL_MACHINE\SOFTWARE\Network
> Associates\TVD\Shared Components\On Access
> Scanner\McShield\Configuration\Disablepladminusone]:
>
> Click Start
>
> Click RUN
>
> Type Regedit and press ENTER
>
> Click on the + signs for each item below
>
> + HKEY_LOCAL_MACHINE
>
> + Software
>
> + Network Associates
>
> + TVD
>
> + Shared Components
>
> + On Access Scanner
>
> + McShield
>
> Click on Configuration
>
> Right Click Disablepladminusone and Click delete.
>
> Press OK to the confirmation box.
>
> Reboot Your Computer
>
> The full key is:
> HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\TVD\Shared Components\On
> Access Scanner\McShield\Configuration\Disablepladminusone
>
> We should have an update for you very soon.
>
> Thanks,
> _________________
> Doug Richards
> Tier III Technical Support Engineer
> McAfee - Consumer Division
> </QP>
> --
> ~PA Bear
>
> Peter wrote:
>> Thanks...I've been on that board since 4.30pm yesterday, with three hours
>> break for sleep...still no solution! (Other than system restore.)
>>
>> > A recently released patch is causing problems in OE.
>> >
>> > See this thread in McAfee Help Forums:
>> > http://forums.mcafeehelp.com/viewtopic.php?t=45852
>> > --
>> > ~Robear Dyer (PA Bear)
>> > MS MVP-Windows (IE/OE) & Security
>

They may have addressed the bug now.
--
~PA Bear

Peter wrote:
> On a whim, I just re-downloaded v9.1.06...that key is no longer in the
> registry (Disablepladminusone) and as far as I can see
> everything works fine. I'll report back if I find anything.
>
> > Here's the posted, temporary fix:
> >
> > <QP>
> > We have already identified the issue with the email client problems. For
> > now
> > please do the following for the email client problems:
> >
> > Email Cient Slow
> > Summary:After an update to VirusScan version 9.1.06 your email client
> > may be
> > acting abnormally. Please follow these instructions to see if it works
> > in your scenario.
> >
> > Backup Your Registry
> > It doesn't hurt to be safe and make a backup. After you open regedit
> > from the directions below, go to the File menu and click export. Check
> > the box at
> > the bottom that says all. Type something like Backup into the save
> > dialog and click Save. You may want to save it to your desktop.
> >
> > Delete the Disablepladminusone Key [HKEY_LOCAL_MACHINE\SOFTWARE\Network
> > Associates\TVD\Shared Components\On Access
> > Scanner\McShield\Configuration\Disablepladminusone]:
> >
> > Click Start
> >
> > Click RUN
> >
> > Type Regedit and press ENTER
> >
> > Click on the + signs for each item below
> >
> > + HKEY_LOCAL_MACHINE
> >
> > + Software
> >
> > + Network Associates
> >
> > + TVD
> >
> > + Shared Components
> >
> > + On Access Scanner
> >
> > + McShield
> >
> > Click on Configuration
> >
> > Right Click Disablepladminusone and Click delete.
> >
> > Press OK to the confirmation box.
> >
> > Reboot Your Computer
> >
> > The full key is:
> > HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\TVD\Shared Components\On
> > Access Scanner\McShield\Configuration\Disablepladminusone
> >
> > We should have an update for you very soon.
> >
> > Thanks,
> > _________________
> > Doug Richards
> > Tier III Technical Support Engineer
> > McAfee - Consumer Division
> > </QP>
> > --
> > ~PA Bear
> >
> > Peter wrote:
> > > Thanks...I've been on that board since 4.30pm yesterday, with three
> > > hours break for sleep...still no solution! (Other than system
> > > restore.)
> > > > A recently released patch is causing problems in OE.
> > > >
> > > > See this thread in McAfee Help Forums:
> > > > http://forums.mcafeehelp.com/viewtopic.php?t=45852
> > > > --
> > > > ~Robear Dyer (PA Bear)
> > > > MS MVP-Windows (IE/OE) & Security

There's still a lot of wailing and beating of chests going on over at McAfee
Forums, I've tried to explain to them to uninstall MVS (those who kept the
update but diabled it) and then reinstall...deaf ears I'm afraid.

--
Peter
Toronto, Canada
XP Home SP2
P4 dual HT @ 3.0ghz, 1.0gb RAM, 160gb HD
"PA Bear" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> They may have addressed the bug now.
> --
> ~PA Bear
>
> Peter wrote:
>> On a whim, I just re-downloaded v9.1.06...that key is no longer in the
>> registry (Disablepladminusone) and as far as I can see
>> everything works fine. I'll report back if I find anything.
>>
>> > Here's the posted, temporary fix:
>> >
>> > <QP>
>> > We have already identified the issue with the email client problems.
>> > For
>> > now
>> > please do the following for the email client problems:
>> >
>> > Email Cient Slow
>> > Summary:After an update to VirusScan version 9.1.06 your email client
>> > may be
>> > acting abnormally. Please follow these instructions to see if it works
>> > in your scenario.
>> >
>> > Backup Your Registry
>> > It doesn't hurt to be safe and make a backup. After you open regedit
>> > from the directions below, go to the File menu and click export. Check
>> > the box at
>> > the bottom that says all. Type something like Backup into the save
>> > dialog and click Save. You may want to save it to your desktop.
>> >
>> > Delete the Disablepladminusone Key [HKEY_LOCAL_MACHINE\SOFTWARE\Network
>> > Associates\TVD\Shared Components\On Access
>> > Scanner\McShield\Configuration\Disablepladminusone]:
>> >
>> > Click Start
>> >
>> > Click RUN
>> >
>> > Type Regedit and press ENTER
>> >
>> > Click on the + signs for each item below
>> >
>> > + HKEY_LOCAL_MACHINE
>> >
>> > + Software
>> >
>> > + Network Associates
>> >
>> > + TVD
>> >
>> > + Shared Components
>> >
>> > + On Access Scanner
>> >
>> > + McShield
>> >
>> > Click on Configuration
>> >
>> > Right Click Disablepladminusone and Click delete.
>> >
>> > Press OK to the confirmation box.
>> >
>> > Reboot Your Computer
>> >
>> > The full key is:
>> > HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\TVD\Shared Components\On
>> > Access Scanner\McShield\Configuration\Disablepladminusone
>> >
>> > We should have an update for you very soon.
>> >
>> > Thanks,
>> > _________________
>> > Doug Richards
>> > Tier III Technical Support Engineer
>> > McAfee - Consumer Division
>> > </QP>
>> > --
>> > ~PA Bear
>> >
>> > Peter wrote:
>> > > Thanks...I've been on that board since 4.30pm yesterday, with three
>> > > hours break for sleep...still no solution! (Other than system
>> > > restore.)
>> > > > A recently released patch is causing problems in OE.
>> > > >
>> > > > See this thread in McAfee Help Forums:
>> > > > http://forums.mcafeehelp.com/viewtopic.php?t=45852
>> > > > --
>> > > > ~Robear Dyer (PA Bear)
>> > > > MS MVP-Windows (IE/OE) & Security
>

* PA Bear <(E-Mail Removed)>:
> Here's the posted, temporary fix:
>
> <QP>
> We have already identified the issue with the email client problems. For now
> please do the following for the email client problems:
>
> Email Cient Slow
> Summary:After an update to VirusScan version 9.1.06 your email client may be
> acting abnormally. Please follow these instructions to see if it works in
> your scenario.
>
> Backup Your Registry
> It doesn't hurt to be safe and make a backup. After you open regedit from
> the directions below, go to the File menu and click export. Check the box at
> the bottom that says all. Type something like Backup into the save dialog
> and click Save. You may want to save it to your desktop.
>
> Delete the Disablepladminusone Key [HKEY_LOCAL_MACHINE\SOFTWARE\Network
> Associates\TVD\Shared Components\On Access
> Scanner\McShield\Configuration\Disablepladminusone]:
>


Ya that's just what we need, users going into the registry and deleting
things. What possibly could go wrong with that? shheessh this could get
ugly.

Jason

Late yesterday McAfee released an update to Viruscan 9 that fixed the
situation. (DAT 4474)

--
Peter
Toronto, Canada
XP Home SP2
P4 dual HT @ 3.0ghz, 1.0gb RAM, 160gb HD
"Jason" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>* PA Bear <(E-Mail Removed)>:
>> Here's the posted, temporary fix:
>>
>> <QP>
>> We have already identified the issue with the email client problems. For
>> now
>> please do the following for the email client problems:
>>
>> Email Cient Slow
>> Summary:After an update to VirusScan version 9.1.06 your email client may
>> be
>> acting abnormally. Please follow these instructions to see if it works in
>> your scenario.
>>
>> Backup Your Registry
>> It doesn't hurt to be safe and make a backup. After you open regedit from
>> the directions below, go to the File menu and click export. Check the box
>> at
>> the bottom that says all. Type something like Backup into the save dialog
>> and click Save. You may want to save it to your desktop.
>>
>> Delete the Disablepladminusone Key [HKEY_LOCAL_MACHINE\SOFTWARE\Network
>> Associates\TVD\Shared Components\On Access
>> Scanner\McShield\Configuration\Disablepladminusone]:
>>
>
>
> Ya that's just what we need, users going into the registry and deleting
> things. What possibly could go wrong with that? shheessh this could get
> ugly.
>
> Jason

Jason wrote:
> * PA Bear <(E-Mail Removed)>:
> > Here's the posted, temporary fix:
> >
> > <QP>
> > We have already identified the issue with the email client problems.
> > For now please do the following for the email client problems:
> >
> > Email Cient Slow
> > Summary:After an update to VirusScan version 9.1.06 your email client
> > may be acting abnormally. Please follow these instructions to see if it
> > works in your scenario.
> >
> > Backup Your Registry
> > It doesn't hurt to be safe and make a backup. After you open regedit
> > from the directions below, go to the File menu and click export. Check
> > the box at the bottom that says all. Type something like Backup into
> > the save dialog and click Save. You may want to save it to your desktop.
> >
> > Delete the Disablepladminusone Key [HKEY_LOCAL_MACHINE\SOFTWARE\Network
> > Associates\TVD\Shared Components\On Access
> > Scanner\McShield\Configuration\Disablepladminusone]:
> >
>
>
> Ya that's just what we need, users going into the registry and deleting
> things. What possibly could go wrong with that? shheessh this could get
> ugly.

Take it up with McAfee Support. They're the source of the quote (which
you've truncated).
--
~PA Bear

PA Bear wrote:
> A recently released patch is causing problems in OE.
>
> See this thread in McAfee Help Forums:
> http://forums.mcafeehelp.com/viewtopic.php?t=45852

Patch has been released. See:
http://forums.mcafeehelp.com/viewtopic.php?t=45912