For some emails that are sent to me the attachments download but the
attachment symbol does not show on the email body and therefore cannot be
accessed. For other emails the attachment symbol shows on the email body and
all is fine. My computer has the necessary softwware to open all attachments,
as the same emails work fine with my hotmail address.
I would appreciate any help anhyone can offer please. Thanks. Greg.

When you are viewing one of those emails, press Ctrl+F3. If there is
an attachment you should see a mass of random characters, perhaps
preceded by "Winmail.dat". If so, it means the sender used Outlook's
proprietary attachment encoding format. For more on this, see
http://email.about.com/od/outlooktips/qt/et121705.htm

Ask the Outlook sender to send attachments only by using plain text format.

--
Gary VanderMolen, MS-MVP (Mail)


"Gregory" <(E-Mail Removed)> wrote in message news:6B00A97B-C42B-4A28-8116-(E-Mail Removed)...
> For some emails that are sent to me the attachments download but the
> attachment symbol does not show on the email body and therefore cannot be
> accessed. For other emails the attachment symbol shows on the email body and
> all is fine. My computer has the necessary softwware to open all attachments,
> as the same emails work fine with my hotmail address.
> I would appreciate any help anhyone can offer please. Thanks. Greg.

Thank you Gary. You were correct. The emails in question were sent in
winmail.dat. But I see that emails from many people are sent in this format.
But Outlook and all other email systmes have no problem receiving them. It is
only my Windows email that has the problem in receiving these emails. Unless
I can fix that I have to stop using windows email because I will miss
attachments from many senders.
Thanks again for your advice, Gregory

"Gary VanderMolen" wrote:

> When you are viewing one of those emails, press Ctrl+F3. If there is
> an attachment you should see a mass of random characters, perhaps
> preceded by "Winmail.dat". If so, it means the sender used Outlook's
> proprietary attachment encoding format. For more on this, see
> http://email.about.com/od/outlooktips/qt/et121705.htm
>
> Ask the Outlook sender to send attachments only by using plain text format.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Gregory" <(E-Mail Removed)> wrote in message news:6B00A97B-C42B-4A28-8116-(E-Mail Removed)...
> > For some emails that are sent to me the attachments download but the
> > attachment symbol does not show on the email body and therefore cannot be
> > accessed. For other emails the attachment symbol shows on the email body and
> > all is fine. My computer has the necessary softwware to open all attachments,
> > as the same emails work fine with my hotmail address.
> > I would appreciate any help anhyone can offer please. Thanks. Greg.
>
>
>

It's an Outlook proprietary format called RTF. An Outlook sender sending
to an Outlook recipient is no problem.
I'm not aware of a good workaround for non-Outlook recipients, except
to tell the sender to use plain text format. Or you can read the message
in webmail. Most webmail viewers include an RTF decoder.
--
Gary VanderMolen, MS-MVP (Mail)


"Gregory" <(E-Mail Removed)> wrote in message news:AED82FF8-EA42-4816-8282-(E-Mail Removed)...
> Thank you Gary. You were correct. The emails in question were sent in
> winmail.dat. But I see that emails from many people are sent in this format.
> But Outlook and all other email systmes have no problem receiving them. It is
> only my Windows email that has the problem in receiving these emails. Unless
> I can fix that I have to stop using windows email because I will miss
> attachments from many senders.
> Thanks again for your advice, Gregory
>
> "Gary VanderMolen" wrote:
>
>> When you are viewing one of those emails, press Ctrl+F3. If there is
>> an attachment you should see a mass of random characters, perhaps
>> preceded by "Winmail.dat". If so, it means the sender used Outlook's
>> proprietary attachment encoding format. For more on this, see
>> http://email.about.com/od/outlooktips/qt/et121705.htm
>>
>> Ask the Outlook sender to send attachments only by using plain text format.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Gregory" <(E-Mail Removed)> wrote in message news:6B00A97B-C42B-4A28-8116-(E-Mail Removed)...
>> > For some emails that are sent to me the attachments download but the
>> > attachment symbol does not show on the email body and therefore cannot be
>> > accessed. For other emails the attachment symbol shows on the email body and
>> > all is fine. My computer has the necessary softwware to open all attachments,
>> > as the same emails work fine with my hotmail address.
>> > I would appreciate any help anhyone can offer please. Thanks. Greg.
>>
>>
>>

Thank you Gary. I understand now. Beats me why Microsoft would make such a
inept mail programme. Thanks for your answers. They were very clear. Greg.

"Gregory" wrote:

> For some emails that are sent to me the attachments download but the
> attachment symbol does not show on the email body and therefore cannot be
> accessed. For other emails the attachment symbol shows on the email body and
> all is fine. My computer has the necessary softwware to open all attachments,
> as the same emails work fine with my hotmail address.
> I would appreciate any help anhyone can offer please. Thanks. Greg.

You're very welcome, Greg.

--
Gary VanderMolen, MS-MVP (Mail)


"Gregory" <(E-Mail Removed)> wrote in message news:9B14141E-5393-4215-9116-(E-Mail Removed)...
> Thank you Gary. I understand now. Beats me why Microsoft would make such a
> inept mail programme. Thanks for your answers. They were very clear. Greg.
>
> "Gregory" wrote:
>
>> For some emails that are sent to me the attachments download but the
>> attachment symbol does not show on the email body and therefore cannot be
>> accessed. For other emails the attachment symbol shows on the email body and
>> all is fine. My computer has the necessary softwware to open all attachments,
>> as the same emails work fine with my hotmail address.
>> I would appreciate any help anhyone can offer please. Thanks. Greg.

you can email just about any file,the only exception is size.Emails larger
then about 5mb thend to stick in space rather then going to the
recipient.to check file size right click its name or icon-choose- properties
the file size appears among the fine print on the general tab check this
--
v incent plett


"Gregory" wrote:

> For some emails that are sent to me the attachments download but the
> attachment symbol does not show on the email body and therefore cannot be
> accessed. For other emails the attachment symbol shows on the email body and
> all is fine. My computer has the necessary softwware to open all attachments,
> as the same emails work fine with my hotmail address.
> I would appreciate any help anhyone can offer please. Thanks. Greg.