I am having the same problem. If I try to send an attachment over 3.5 Meg
through Windows Mail, I get the message "Your SMTP server has not responded
in 60 seconds". It asks if I want to try again. The message that I am
attempting to send stays in the outbox and I can then delete it. Through
Windows Mail, I have extended the timeout up to 240 seconds. Now it just
waits longer to tell me that the server has not responded.
For me, it seems like a single file around 3.5 Meg is the breaking point. I
can send a group of several smaller JPEG files that add up to 5 Meg and they
go through. The file types that are not going through are WMV, AVI, and WMA.
I don't have any single JPEG files that are over 3.5 so that is why I tried
sending several.
I talked to clearwire.net who is my internet provider. They had a couple of
suggestions on their end which did not make any difference. I also tried
disabling McAfee which didn't help either. Like the other folks, I am able to
send these attachments by going through my provider's website, so it seems
like a Windows Mail/Vista issue.
This is not a big problem for me since I normally don't send big
attachments, and I have an alternative way to send big files. I feel
fortunate because the only other issue that I have is that I just have one
ghost email carcuss stuck in my inbox. If I leave it alone, it doesn't hurt
anything. I suppose that it is a matter of time before they start getting
stuck in my outbox as well.
"Steve" wrote:
> I am experiencing the same problem. I, too, used to be able to send these
> files using Outlook Express, but cannot since I switched to Vista. Like you,
> I can still send the files if I access the Webmail's webpage. Have you found
> the solution?
>
> Steve
>
>
>
> "ScottM" wrote:
>
> > thanks so much for the reply. i am fairly certain it is not the mail server,
> > because i was able to send larger files with no problem prior to getting my
> > new laptop with the Vista OS on it. The error message just says the smtp
> > server has not responded in 240 seconds, and it asks me if i want to wait
> > longer. the smtp server is smtp.charter.net. does that help you understand
> > what the problem might be?
> >
> > "Frank Saunders, MS-MVP OE/WM" wrote:
> >
> > > "ScottM" <(E-Mail Removed)> wrote in message
> > > news:7095D513-63AC-436E-905B-(E-Mail Removed)...
> > > > Is there a setting somewhere in Windows mail where you determine who large
> > > > of
> > > > a file you can attach and send? i cannot seem to send anything over
> > > > around
> > > > 2mb. Oh, and i've already got the virus protection stuff off, so it's not
> > > > that. and i've got the setting that determines how long it should try
> > > > sending
> > > > before timing out, set to the longest allowable time. And, if i log into
> > > > the
> > > > webmail page for the same email account, i am able to send the same files
> > > > i
> > > > can't send in Windows mail.
> > >
> > >
> > > I don't know of any limit in Windows Mail. It's probably the mail server
> > > that has the limit. What error message do you get?
> > >
> > > --
> > > Frank Saunders, MS-MVP OE/WM
> > > http://www.fjsmjs.com
> > > Answer in newsgroup. Don't expect an answer to email.
> > >
> > >