Could you get him to zip his attachments?
You might then need to move the security restrictions on zip attachments:
http://www.slovaktech.com/attachmentoptions.htm
"Marlene" <(E-Mail Removed)> wrote in message
news:7218B0D3-F2C0-4439-A357-(E-Mail Removed)...
> We have a user who works on a Mac Leopard OS (I believe) notebook at home.
> When he sends an e-mail with an attachment from his Mac to our office
> (Exchange Server 2003 / Outlook XP) the e-mail arrives in the Outlook
> Inbox
> with no indication that there is an attachment - no file attachment, no
> paperclip, File / Save Attachment produces nothing. However, when we
> view
> the same Inbox in Outlook Web Access, the e-mail message clearly has a
> paperclip and attachment, and we can save the attachment with no problem.
> So, what am I missing? Is something on our Exchange server blocking the
> attachment from displaying in Outlook? Do I need some kind of patch? Any
> help would be greatly appreciated!