Hello!

For the past couple of days, I have been receiving email attachments in a
..gz file extension. For example, if someone sent me a pdf document, it comes
in as a xxx.pdf.gz. Or an excel spreadsheet comes in as xxx.xls.gz. I am
unable to open these attachments.

Can someone please help figure out why this is happening and how to fix?

Thanks!

Z

> For the past couple of days, I have been receiving email attachments
> in a .gz file extension. For example, if someone sent me a pdf
> document, it comes in as a xxx.pdf.gz. Or an excel spreadsheet comes
> in as xxx.xls.gz. I am unable to open these attachments.
>
> Can someone please help figure out why this is happening and how to
> fix?

Does your email provider give you web based access to your mailbox? And if
they do, are the attachments compressed there as well?

Otherwise, exit out of Outlook. Check task manager to verify that it isn't
running under Processes after a few minutes. Go to Start - Run and run outlook
/safe and, from hotmail/gmail/whatever, send an attachment and see what happens.

--
f.h.
Microsoft Outlook MVP

Sounds like you installed something that gzips your files. Probably an
addin. Either way; Outlook doesn't do this.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Zahid" <(E-Mail Removed)> wrote in message
news:BC3C4C5F-AB16-4D74-B8C1-(E-Mail Removed)...
> Hello!
>
> For the past couple of days, I have been receiving email attachments in a
> .gz file extension. For example, if someone sent me a pdf document, it
> comes
> in as a xxx.pdf.gz. Or an excel spreadsheet comes in as xxx.xls.gz. I am
> unable to open these attachments.
>
> Can someone please help figure out why this is happening and how to fix?
>
> Thanks!
>
> Z

On Wed, 1 Jul 2009 14:14:01 -0700, Zahid <(E-Mail Removed)>
wrote:

>Hello!
>
>For the past couple of days, I have been receiving email attachments in a
>.gz file extension. For example, if someone sent me a pdf document, it comes
>in as a xxx.pdf.gz. Or an excel spreadsheet comes in as xxx.xls.gz. I am
>unable to open these attachments.
>
>Can someone please help figure out why this is happening and how to fix?


These are files in gzip format. You can use the excellent shareware
product winrar at http://www.rarlabs.com/ to open this items or you can
use the open source free product http://www.7-zip.org/ with it's known
software problems to open these files.
--
Best Regards, Keith
http://home.comcast.net/~kilowattradio/

Robert - Thank you for your response. You are probably right about the add-in
install, since my program manager is showing "new programs installed" under
Micresoft Outlook. At this point, some attachments are coming in as .gz and
some are not. Is there a way to find and uninstall the add-in that is causing
the issue? Or do you recommend that I completely uninstall MS Office and
re-install it?

Thanks

"Roady [MVP]" wrote:

> Sounds like you installed something that gzips your files. Probably an
> addin. Either way; Outlook doesn't do this.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Zahid" <(E-Mail Removed)> wrote in message
> news:BC3C4C5F-AB16-4D74-B8C1-(E-Mail Removed)...
> > Hello!
> >
> > For the past couple of days, I have been receiving email attachments in a
> > .gz file extension. For example, if someone sent me a pdf document, it
> > comes
> > in as a xxx.pdf.gz. Or an excel spreadsheet comes in as xxx.xls.gz. I am
> > unable to open these attachments.
> >
> > Can someone please help figure out why this is happening and how to fix?
> >
> > Thanks!
> >
> > Z
>
>

"Zahid" <(E-Mail Removed)> wrote in message
news:A94A7725-5E20-4454-838F-(E-Mail Removed)...

> Robert - Thank you for your response. You are probably right about the
> add-in
> install, since my program manager is showing "new programs installed" under
> Micresoft Outlook. At this point, some attachments are coming in as .gz and
> some are not. Is there a way to find and uninstall the add-in that is
> causing
> the issue? Or do you recommend that I completely uninstall MS Office and
> re-install it?

Attachments are usually compressed or zipped on the sender's side, not on the
recipient's side. I'd recommend you check with the sender to see if s/he is
compressing the attachment.
--
Brian Tillman [MVP-Outlook]

"Brian Tillman [MVP - Outlook]" wrote:

> "Zahid" <(E-Mail Removed)> wrote in message
> news:A94A7725-5E20-4454-838F-(E-Mail Removed)...
>
> > Robert - Thank you for your response. You are probably right about the
> > add-in
> > install, since my program manager is showing "new programs installed" under
> > Micresoft Outlook. At this point, some attachments are coming in as .gz and
> > some are not. Is there a way to find and uninstall the add-in that is
> > causing
> > the issue? Or do you recommend that I completely uninstall MS Office and
> > re-install it?
>
> Attachments are usually compressed or zipped on the sender's side, not on the
> recipient's side. I'd recommend you check with the sender to see if s/he is
> compressing the attachment.
> --
> Brian Tillman [MVP-Outlook]


>
> I am having a similar problem with a couple of my company's laptop. when I check attachments through webmail, they are not converted to .gz so it is not happening on the sender's side. Seems that these users are not archiving and their .pst file is getting huge. I am trying archiving to see if this fixes the problem.

"batsup" <(E-Mail Removed)> wrote in message
news:E05E4CE5-88F5-442C-A078-(E-Mail Removed)...

> I am having a similar problem with a couple of my company's laptop. when I
> check attachments
> through webmail, they are not converted to .gz so it is not happening on the
> sender's side. Seems that
> these users are not archiving and their .pst file is getting huge. I am
> trying archiving to see if this fixes
> the problem.

Outlook will never generate gz files on its own. Only an add-in can do that.
--
Brian Tillman [MVP-Outlook]