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Attachments do not download in Microsoft Mail (Vista)

 
 
Gary VanderMolen
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      23rd Jan 2008
Sorry, but a "winmail.dat" attachment is evidence of the sending machine
having used the non-compatible RTF format. For more on this topic see
http://support.microsoft.com/kb/138053

Whether the receiving machine has Office or not should make no
difference with regard to the type of attachment received by the recipient.

--
Gary VanderMolen, MS-MVP (WLMail)


"DGT" <(E-Mail Removed)> wrote in message news:07778F28-E457-43FB-88FD-(E-Mail Removed)...
> Gary,
>
> That's not it either. I checked my settings on the sending machine (laptop)
> and it is set for HTML, not RTF.
>
> I did find one thing though, when I went to my e-mail server on the web -
> there is an attachment there. But it is not the Microsoft Word Doc file that
> I sent. The attachment is called "winmail.dat" - and I can't open it.
>
> The strange thing is that I did receive the attachment back on my laptop
> (sending machine) perfectly as a Wod.doc, but on the desktop (receiving
> machine) it doesn't show up at all.
>
> One thing to note. I am not using Microsoft Office on the receiving machine.
> I am using OpenOffice. Could Microsoft be checking to see if I have Microsoft
> Office on my machine when Windows Mail receives an e-mail with a Microsoft
> Office attachment and, if I don't, stripping the attachment from the e-mail?
> --
> David
>
>
> "Gary VanderMolen" wrote:
>
>> I asked you about the sending machine. It sounds like you are answering
>> about the receiving machine.
>>
>> Vista's Windows Firewall is fully compatible with Windows Mail.
>> --
>> Gary VanderMolen, MS-MVP (WLMail)
>>
>>
>> "KCB" <(E-Mail Removed)> wrote in message news:A531EE7D-9110-46B4-AF38-(E-Mail Removed)...
>> > I am using Windows Mail and came with my new PC. The file sizes are small ranging from 6K to 415K. I checked under
>> > OPTIONS/TOOLS/SECURITY and confirmed under VIRUS Protection, the box prohibiting attachments was not checked.
>> >
>> > Since I can send myself attachments using my new PC, but cannot receive the same attachment using my laptop, I'm beginning to
>> > wonder if this issue may be caused by a firewall protection inherent with the setup of Vista. I removed the Norton Utilities
>> > program that came with the PC so I know that's not the problem. Any thoughts?
>> >
>> >
>> >
>> >
>> > "Mellowed" <(E-Mail Removed)> wrote in message news:O$(E-Mail Removed)...
>> >>
>> >> "KCB" <(E-Mail Removed)> wrote in message news:B1C71DB7-24E1-47C4-A779-(E-Mail Removed)...
>> >>>I sent attachments (Word, Pictures) from my laptop. I can see them when I
>> >>> access my email via the web. But when they download into MS Mail, they drop.
>> >>> There's no evidence on the email they were even sent. I've been trying to
>> >>> figure this out since I got my new PC over 5 weeks ago and keep hitting dead
>> >>> ends. Hewlett Packard is stumped, so is my internet carrier. HELP!
>> >>
>> >> Try this.
>> >>
>> >> From Windows Mail, Go to TOOLS, OPTIONS, SECURITY. Under VIRUS PROTECTION, make sure that there is no check mark opposite
>> >> DO
>> >> NOT ALLOW ATTACHMENTS TO BE SAVED OR OPENED - - -
>> >

>>
>>


 
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Gary VanderMolen
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      23rd Jan 2008
Read the Microsoft KB article I referenced in my previous reply.
You should be able to send compatible HTML from Outlook.

--
Gary VanderMolen, MS-MVP (WLMail)


"DGT" <(E-Mail Removed)> wrote in message news:26ACF5D7-6B1A-4770-995C-(E-Mail Removed)...
> OK... I just saw somewhere else on the board to try changing the sending
> machine Outlook settings to "Plain Text". I tried that and it worked
> perfectly.
>
> But I really don't want to change my settings to plain text every time I
> need to send a file from my laptop to my desktop, and I don't want all of my
> e-mail to be going out in plain text.
>
> Plus, how could I notify everyone that might send me an attachment to send
> it in plain text?
>
> There has to be a better way.
> --
> David
>
>
> "KCB" wrote:
>
>> I sent attachments (Word, Pictures) from my laptop. I can see them when I
>> access my email via the web. But when they download into MS Mail, they drop.
>> There's no evidence on the email they were even sent. I've been trying to
>> figure this out since I got my new PC over 5 weeks ago and keep hitting dead
>> ends. Hewlett Packard is stumped, so is my internet carrier. HELP!



 
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DGT
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      23rd Jan 2008
Gary,

Thank you very much. It worked - and you saved me a lot of time!
--
David


"Gary VanderMolen" wrote:

> Read the Microsoft KB article I referenced in my previous reply.
> You should be able to send compatible HTML from Outlook.
>
> --
> Gary VanderMolen, MS-MVP (WLMail)
>
>
> "DGT" <(E-Mail Removed)> wrote in message news:26ACF5D7-6B1A-4770-995C-(E-Mail Removed)...
> > OK... I just saw somewhere else on the board to try changing the sending
> > machine Outlook settings to "Plain Text". I tried that and it worked
> > perfectly.
> >
> > But I really don't want to change my settings to plain text every time I
> > need to send a file from my laptop to my desktop, and I don't want all of my
> > e-mail to be going out in plain text.
> >
> > Plus, how could I notify everyone that might send me an attachment to send
> > it in plain text?
> >
> > There has to be a better way.
> > --
> > David
> >
> >
> > "KCB" wrote:
> >
> >> I sent attachments (Word, Pictures) from my laptop. I can see them when I
> >> access my email via the web. But when they download into MS Mail, they drop.
> >> There's no evidence on the email they were even sent. I've been trying to
> >> figure this out since I got my new PC over 5 weeks ago and keep hitting dead
> >> ends. Hewlett Packard is stumped, so is my internet carrier. HELP!

>
>
>

 
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Gary VanderMolen
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Posts: n/a
 
      24th Jan 2008
You're very welcome.

--
Gary VanderMolen, MS-MVP (WLMail)


"DGT" <(E-Mail Removed)> wrote in message news:55713938-FB6B-429A-B514-(E-Mail Removed)...
> Gary,
>
> Thank you very much. It worked - and you saved me a lot of time!
> --
> David
>
>
> "Gary VanderMolen" wrote:
>
>> Read the Microsoft KB article I referenced in my previous reply.
>> You should be able to send compatible HTML from Outlook.
>>
>> --
>> Gary VanderMolen, MS-MVP (WLMail)
>>
>>
>> "DGT" <(E-Mail Removed)> wrote in message news:26ACF5D7-6B1A-4770-995C-(E-Mail Removed)...
>> > OK... I just saw somewhere else on the board to try changing the sending
>> > machine Outlook settings to "Plain Text". I tried that and it worked
>> > perfectly.
>> >
>> > But I really don't want to change my settings to plain text every time I
>> > need to send a file from my laptop to my desktop, and I don't want all of my
>> > e-mail to be going out in plain text.
>> >
>> > Plus, how could I notify everyone that might send me an attachment to send
>> > it in plain text?
>> >
>> > There has to be a better way.
>> > --
>> > David
>> >
>> >
>> > "KCB" wrote:
>> >
>> >> I sent attachments (Word, Pictures) from my laptop. I can see them when I
>> >> access my email via the web. But when they download into MS Mail, they drop.
>> >> There's no evidence on the email they were even sent. I've been trying to
>> >> figure this out since I got my new PC over 5 weeks ago and keep hitting dead
>> >> ends. Hewlett Packard is stumped, so is my internet carrier. HELP!

>>
>>
>>



 
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