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attachment problems-and I dont use IE8

 
 
V
Guest
Posts: n/a
 
      9th May 2009

I cant drag attachments off email. Word docs wont open at all, and wma music
files will open in Win media player with a d-click, but I cant save them
anywhere or pick the player I want to use.

This box has IE7, but I never use it (Firefox).

Any ideas?

Thnx.

 
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Gary VanderMolen
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Posts: n/a
 
      9th May 2009
Are you able to save Word (.doc) attachments?
Do you have Microsoft Word installed?

When you double-click an attachment, you don't get to choose which
app opens that attachment. Whatever app you have preset as the
default for that extension will open the attachment.

As a test, set Internet Explorer as your default browser, to see
if that fixes any of your attachment problems.

--
Gary VanderMolen, MS-MVP (Mail)


"V" <(E-Mail Removed)> wrote in message news:1E88890F-5536-45D5-BDF2-(E-Mail Removed)...
>
> I cant drag attachments off email. Word docs wont open at all, and wma music
> files will open in Win media player with a d-click, but I cant save them
> anywhere or pick the player I want to use.
>
> This box has IE7, but I never use it (Firefox).
>
> Any ideas?
>
> Thnx.
>

 
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V
Guest
Posts: n/a
 
      10th May 2009
This is the latest:
When I double left clk a Word doc, nothing happens.
When I right-clk and choose Open, it opens (Office 2007).
When I right click and choose Save as, I get a message, The command failed
to execute.
I cant drag the doc off of the email.
Its the same deal with the .wma music file, except now I cant right-clk and
open it.

I'm not sure how to set IE as default. Or how to set Firefox back as
default. I'll try it, but if that solves the problem, it hasn't really
solved the problem. I haven't used IE in years.

Thanks.
v
"Gary VanderMolen" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
Are you able to save Word (.doc) attachments?
Do you have Microsoft Word installed?

When you double-click an attachment, you don't get to choose which
app opens that attachment. Whatever app you have preset as the
default for that extension will open the attachment.

As a test, set Internet Explorer as your default browser, to see
if that fixes any of your attachment problems.

--
Gary VanderMolen, MS-MVP (Mail)


"V" <(E-Mail Removed)> wrote in message
news:1E88890F-5536-45D5-BDF2-(E-Mail Removed)...
>
> I cant drag attachments off email. Word docs wont open at all, and wma
> music
> files will open in Win media player with a d-click, but I cant save them
> anywhere or pick the player I want to use.
>
> This box has IE7, but I never use it (Firefox).
>
> Any ideas?
>
> Thnx.
>


 
Reply With Quote
 
Gary VanderMolen
Guest
Posts: n/a
 
      10th May 2009
It only takes a few seconds to change the default browser:
Open the Default Programs applet, which you can access either from
the Start menu or via the Control Panel, then click the first item:
"Set your default programs."
After a few seconds, a list of programs comes up. Click on "Internet
Explorer". If it doesn't respond with "This program has all its defaults"
then fix it by clicking on the option indicated by the first green arrow.

When you are finished testing, you can change the default back to Firefox.
Let us know what happens.

--
Gary VanderMolen, MS-MVP (Mail)


"V" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> This is the latest:
> When I double left clk a Word doc, nothing happens.
> When I right-clk and choose Open, it opens (Office 2007).
> When I right click and choose Save as, I get a message, The command failed
> to execute.
> I cant drag the doc off of the email.
> Its the same deal with the .wma music file, except now I cant right-clk and
> open it.
>
> I'm not sure how to set IE as default. Or how to set Firefox back as
> default. I'll try it, but if that solves the problem, it hasn't really
> solved the problem. I haven't used IE in years.
>
> Thanks.
> v
> "Gary VanderMolen" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> Are you able to save Word (.doc) attachments?
> Do you have Microsoft Word installed?
>
> When you double-click an attachment, you don't get to choose which
> app opens that attachment. Whatever app you have preset as the
> default for that extension will open the attachment.
>
> As a test, set Internet Explorer as your default browser, to see
> if that fixes any of your attachment problems.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "V" <(E-Mail Removed)> wrote in message
> news:1E88890F-5536-45D5-BDF2-(E-Mail Removed)...
>>
>> I cant drag attachments off email. Word docs wont open at all, and wma
>> music
>> files will open in Win media player with a d-click, but I cant save them
>> anywhere or pick the player I want to use.
>>
>> This box has IE7, but I never use it (Firefox).
>>
>> Any ideas?
>>
>> Thnx.
>>

>

 
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V
Guest
Posts: n/a
 
      10th May 2009
I changed the default to IE:
I cant drag, double-click or right-click Open the doc.
If I try to Save as, I get The command failed...message.
I can drag the .wma file off the mail and onto my desktop now.
But I cant Save as or double-click or right-click Open it.
Strange...

"Gary VanderMolen" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
It only takes a few seconds to change the default browser:
Open the Default Programs applet, which you can access either from
the Start menu or via the Control Panel, then click the first item:
"Set your default programs."
After a few seconds, a list of programs comes up. Click on "Internet
Explorer". If it doesn't respond with "This program has all its defaults"
then fix it by clicking on the option indicated by the first green arrow.

When you are finished testing, you can change the default back to Firefox.
Let us know what happens.

--
Gary VanderMolen, MS-MVP (Mail)


"V" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> This is the latest:
> When I double left clk a Word doc, nothing happens.
> When I right-clk and choose Open, it opens (Office 2007).
> When I right click and choose Save as, I get a message, The command failed
> to execute.
> I cant drag the doc off of the email.
> Its the same deal with the .wma music file, except now I cant right-clk
> and
> open it.
>
> I'm not sure how to set IE as default. Or how to set Firefox back as
> default. I'll try it, but if that solves the problem, it hasn't really
> solved the problem. I haven't used IE in years.
>
> Thanks.
> v
> "Gary VanderMolen" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> Are you able to save Word (.doc) attachments?
> Do you have Microsoft Word installed?
>
> When you double-click an attachment, you don't get to choose which
> app opens that attachment. Whatever app you have preset as the
> default for that extension will open the attachment.
>
> As a test, set Internet Explorer as your default browser, to see
> if that fixes any of your attachment problems.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "V" <(E-Mail Removed)> wrote in message
> news:1E88890F-5536-45D5-BDF2-(E-Mail Removed)...
>>
>> I cant drag attachments off email. Word docs wont open at all, and wma
>> music
>> files will open in Win media player with a d-click, but I cant save them
>> anywhere or pick the player I want to use.
>>
>> This box has IE7, but I never use it (Firefox).
>>
>> Any ideas?
>>
>> Thnx.
>>

>


 
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Gary VanderMolen
Guest
Posts: n/a
 
      10th May 2009
Strange indeed. Needless to say we don't have a good handle
on how to fix this problem.

There is a fix to make Firefox more compatible, but I don't
think it will help your particular issue:
http://www.winhelponline.com/blog/fi...using-firefox/

--
Gary VanderMolen, MS-MVP (Mail)


"V" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
>I changed the default to IE:
> I cant drag, double-click or right-click Open the doc.
> If I try to Save as, I get The command failed...message.
> I can drag the .wma file off the mail and onto my desktop now.
> But I cant Save as or double-click or right-click Open it.
> Strange...
>
> "Gary VanderMolen" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> It only takes a few seconds to change the default browser:
> Open the Default Programs applet, which you can access either from
> the Start menu or via the Control Panel, then click the first item:
> "Set your default programs."
> After a few seconds, a list of programs comes up. Click on "Internet
> Explorer". If it doesn't respond with "This program has all its defaults"
> then fix it by clicking on the option indicated by the first green arrow.
>
> When you are finished testing, you can change the default back to Firefox.
> Let us know what happens.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "V" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> This is the latest:
>> When I double left clk a Word doc, nothing happens.
>> When I right-clk and choose Open, it opens (Office 2007).
>> When I right click and choose Save as, I get a message, The command failed
>> to execute.
>> I cant drag the doc off of the email.
>> Its the same deal with the .wma music file, except now I cant right-clk
>> and
>> open it.
>>
>> I'm not sure how to set IE as default. Or how to set Firefox back as
>> default. I'll try it, but if that solves the problem, it hasn't really
>> solved the problem. I haven't used IE in years.
>>
>> Thanks.
>> v
>> "Gary VanderMolen" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>> Are you able to save Word (.doc) attachments?
>> Do you have Microsoft Word installed?
>>
>> When you double-click an attachment, you don't get to choose which
>> app opens that attachment. Whatever app you have preset as the
>> default for that extension will open the attachment.
>>
>> As a test, set Internet Explorer as your default browser, to see
>> if that fixes any of your attachment problems.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "V" <(E-Mail Removed)> wrote in message
>> news:1E88890F-5536-45D5-BDF2-(E-Mail Removed)...
>>>
>>> I cant drag attachments off email. Word docs wont open at all, and wma
>>> music
>>> files will open in Win media player with a d-click, but I cant save them
>>> anywhere or pick the player I want to use.
>>>
>>> This box has IE7, but I never use it (Firefox).
>>>
>>> Any ideas?
>>>
>>> Thnx.
>>>

>>

>

 
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