I have Outlook 2002, SP3 on WinXP SP2. I have two problems with
attachments. Perhaps they are related.
1) Whenever I try to add an attachment, I now get: "Out of memory or
system resources. Close some windows or programs and try again."
There seems to be plenty of memory for everything else. I have 512Mb of
RAM and plenty of hard disk. There are several standard programs running in
my system tray, but nothing else running otherwise. At the time of the
error, I have 251 Mb of physical memory and 198Mb of system cache available.
I have closed out everything in my system tray that I can, and that didn't
help.
2) I can't open JPG attachments that I receive. I can only save them and
open them from disk.
Problem 1 is new. Problem 2 has been going on for about 6 months. I
have run the inbox repair tool, and I can't find anything in the help file
that comes even close to addressing either of these problems.
3) A new problem appeared after creating a new profile, and that is that
I get a prompt to enter the network password every time I do a send/receive.
I have no idea where that came from, or how to get rid of the prompt.
Here is what I have tried so far:
* Inbox repair tool
* MAPI repair tool -- By the way, it gave no indication of doing anything
except giving me a brief hour glass. No window opened up.
* Moving all emails between folders to identify a bad email. None were
found.
* Creating a new profile. Same problems occurred in the new profile. I
did not delete the old profile.
* Scanned for viruses (ZoneAlarm AntiVirus, and Windows Defender)
I found no relevant articles in the knowledge base, but a Google search
showed that others have had this problem. I could not find a case where
anyone had solved it.
I am willing to spend a couple of hours uninstalling and reinstalling
Outlook, but I am concerned about losing my contacts and appointments. Is
there a procedure somewhere?
I would greatly appreciate any help I can get. Thanks, in advance.
--
Gary Burton
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