I would like to add...the most frustrating part that I have issue with is
that ever since the reading pane problem began, I can view new email only by
fully opening it. Once it is open, any attachments that were sent to me from
my clients will not open. I am also having problems attaching my own files
to emails that I am sending. Restarting has fixed this but the fix is very
short lived. I'm not sure how much longer I can go on without seeing my
files. I hate to think that faxes will very soon become my backup plan since
so few people have home access to fax machines these days!

Close Outlook. Locate the outcmd.dat, frmcache.dat, SRS, and extend.dat
files. They are likely hidden so include hidden files and folders in your
search or better yet unhide them along with known file extensions. Rename
them, for example outcmd.dat becomes outcmd.dat_old. Then open Outlook again.
Let me know if this works, if not there are other troubleshooting steps that
can be taken.

It would be very helpful to know what version of Outlook you use and what
type of mail account you have at the very least.

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"Styles" wrote:

> I would like to add...the most frustrating part that I have issue with is
> that ever since the reading pane problem began, I can view new email only by
> fully opening it. Once it is open, any attachments that were sent to me from
> my clients will not open. I am also having problems attaching my own files
> to emails that I am sending. Restarting has fixed this but the fix is very
> short lived. I'm not sure how much longer I can go on without seeing my
> files. I hate to think that faxes will very soon become my backup plan since
> so few people have home access to fax machines these days!