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Attachment Issue

 
 
Brian Smith
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      17th Oct 2009
When sending e-mails with attachments (whether separately or in the body of
the e-mail, some recipients do not receive the attachments. I have looked
through the settings of Outlook 2003 and can't seem to locate what the issue
might be (I am not an expert so any assistance that someone might be able to
provide me will be greatly appreciated.

Brian
 
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DL
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      17th Oct 2009
If you send to multiple persons & one doesnt receive, that might tend to
suggest there's a problem at the recepients end

"Brian Smith" <Brian (E-Mail Removed)> wrote in message
news:8A469165-7095-4EFB-9339-(E-Mail Removed)...
> When sending e-mails with attachments (whether separately or in the body
> of
> the e-mail, some recipients do not receive the attachments. I have looked
> through the settings of Outlook 2003 and can't seem to locate what the
> issue
> might be (I am not an expert so any assistance that someone might be able
> to
> provide me will be greatly appreciated.
>
> Brian



 
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Sue Mosher [MVP]
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      17th Oct 2009
Have you tried using plain text as the message format?
--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54



"Brian Smith" wrote:

> When sending e-mails with attachments (whether separately or in the body of
> the e-mail, some recipients do not receive the attachments. I have looked
> through the settings of Outlook 2003 and can't seem to locate what the issue
> might be (I am not an expert so any assistance that someone might be able to
> provide me will be greatly appreciated.
>
> Brian

 
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Diane Poremsky [MVP]
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      17th Oct 2009
it sounds like its an RTF issue - you are sending using RTF message format
and the recipients with missing attachments don't use outlook so they don't
get the attachment. It could also be antivirus software removing it.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

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"Brian Smith" <Brian (E-Mail Removed)> wrote in message
news:8A469165-7095-4EFB-9339-(E-Mail Removed)...
> When sending e-mails with attachments (whether separately or in the body
> of
> the e-mail, some recipients do not receive the attachments. I have looked
> through the settings of Outlook 2003 and can't seem to locate what the
> issue
> might be (I am not an expert so any assistance that someone might be able
> to
> provide me will be greatly appreciated.
>
> Brian


 
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Brian Tillman [MVP - Outlook]
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      19th Oct 2009
"Brian Smith" <Brian (E-Mail Removed)> wrote in message
news:8A469165-7095-4EFB-9339-(E-Mail Removed)...

> When sending e-mails with attachments (whether separately or in the body of
> the e-mail, some recipients do not receive the attachments. I have looked
> through the settings of Outlook 2003 and can't seem to locate what the issue
> might be (I am not an expert so any assistance that someone might be able to
> provide me will be greatly appreciated.


Make sure you're using either HTML or Plain Text format and not Rich Text
format.
--
Brian Tillman [MVP-Outlook]

 
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