The problem:
I have a small office of 40 people running almost entirely with Outlook 2003
connecting to a local Exchange Server 2003. When a user tries to open an
attachment in mail I am intermittently recieving "The operation failed. An
object could not be found." aka the most cryptic error message Outlook
displays.

The configuration: Windows XP machine running on a fairly new Dell. Outlook
2003 is set up NOT to use caching mode. There are no PST or archived folders
involved.

What I've tried:
*Deleting the profile and recreating it. (probably 25 times in a variety of
ways)
*Clearing the form cache and locating any residing FRMCACHE.DAT files
*Deleting ghost pst
(http://www.publicshareware.com/outlo...ix-profile.php)
*Deleting everything including outcmd.dat in C:\Documents and
Settings\%username%\Local Settings\Application Data\Microsoft\Outlook\
*Deleting everything including extend.dat in C:\Documents and
Settings\%username%\Local Settings\Application Data\Microsoft\Outlook\
*Run a Detect & Repair on Outlook.
*Checked the registry entries of
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\
and
HKEY_USERS\<user id identifier>\ Software\Microsoft\Windows NT\
CurrentVersion\Windows Messaging Subsystem\ Profiles\<profile name>\ <cryptic
alphanumeric code>

Any help would be useful.

All those settings have nothing to do with opening attachments ;-)
See http://www.howto-outlook.com/faq/securetemp.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"wonderfullyrich" <(E-Mail Removed)> wrote in
message news:F729E888-53DE-428D-8CB3-(E-Mail Removed)...
> The problem:
> I have a small office of 40 people running almost entirely with Outlook
> 2003
> connecting to a local Exchange Server 2003. When a user tries to open an
> attachment in mail I am intermittently recieving "The operation failed. An
> object could not be found." aka the most cryptic error message Outlook
> displays.
>
> The configuration: Windows XP machine running on a fairly new Dell.
> Outlook
> 2003 is set up NOT to use caching mode. There are no PST or archived
> folders
> involved.
>
> What I've tried:
> *Deleting the profile and recreating it. (probably 25 times in a variety
> of
> ways)
> *Clearing the form cache and locating any residing FRMCACHE.DAT files
> *Deleting ghost pst
> (http://www.publicshareware.com/outlo...ix-profile.php)
> *Deleting everything including outcmd.dat in C:\Documents and
> Settings\%username%\Local Settings\Application Data\Microsoft\Outlook\
> *Deleting everything including extend.dat in C:\Documents and
> Settings\%username%\Local Settings\Application Data\Microsoft\Outlook\
> *Run a Detect & Repair on Outlook.
> *Checked the registry entries of
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\
> and
> HKEY_USERS\<user id identifier>\ Software\Microsoft\Windows NT\
> CurrentVersion\Windows Messaging Subsystem\ Profiles\<profile name>\
> <cryptic
> alphanumeric code>
>
> Any help would be useful.

Many thanks rob. That did it.

I bow and chant "I'm not worthy" to the master of helping point out that
which is under our nose.


Rich

"Roady [MVP]" wrote:

> All those settings have nothing to do with opening attachments ;-)
> See http://www.howto-outlook.com/faq/securetemp.htm
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "wonderfullyrich" <(E-Mail Removed)> wrote in
> message news:F729E888-53DE-428D-8CB3-(E-Mail Removed)...
> > The problem:
> > I have a small office of 40 people running almost entirely with Outlook
> > 2003
> > connecting to a local Exchange Server 2003. When a user tries to open an
> > attachment in mail I am intermittently recieving "The operation failed. An
> > object could not be found." aka the most cryptic error message Outlook
> > displays.
> >
> > The configuration: Windows XP machine running on a fairly new Dell.
> > Outlook
> > 2003 is set up NOT to use caching mode. There are no PST or archived
> > folders
> > involved.
> >
> > What I've tried:
> > *Deleting the profile and recreating it. (probably 25 times in a variety
> > of
> > ways)
> > *Clearing the form cache and locating any residing FRMCACHE.DAT files
> > *Deleting ghost pst
> > (http://www.publicshareware.com/outlo...ix-profile.php)
> > *Deleting everything including outcmd.dat in C:\Documents and
> > Settings\%username%\Local Settings\Application Data\Microsoft\Outlook\
> > *Deleting everything including extend.dat in C:\Documents and
> > Settings\%username%\Local Settings\Application Data\Microsoft\Outlook\
> > *Run a Detect & Repair on Outlook.
> > *Checked the registry entries of
> > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\
> > and
> > HKEY_USERS\<user id identifier>\ Software\Microsoft\Windows NT\
> > CurrentVersion\Windows Messaging Subsystem\ Profiles\<profile name>\
> > <cryptic
> > alphanumeric code>
> >
> > Any help would be useful.
>
>

You're welcome! :-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"wonderfullyrich" <(E-Mail Removed)> wrote in
message news:FC52CD4B-A144-4225-94E6-(E-Mail Removed)...
> Many thanks rob. That did it.
>
> I bow and chant "I'm not worthy" to the master of helping point out that
> which is under our nose.
>
>
> Rich
>
> "Roady [MVP]" wrote:
>
>> All those settings have nothing to do with opening attachments ;-)
>> See http://www.howto-outlook.com/faq/securetemp.htm
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "wonderfullyrich" <(E-Mail Removed)> wrote in
>> message news:F729E888-53DE-428D-8CB3-(E-Mail Removed)...
>> > The problem:
>> > I have a small office of 40 people running almost entirely with Outlook
>> > 2003
>> > connecting to a local Exchange Server 2003. When a user tries to open
>> > an
>> > attachment in mail I am intermittently recieving "The operation failed.
>> > An
>> > object could not be found." aka the most cryptic error message Outlook
>> > displays.
>> >
>> > The configuration: Windows XP machine running on a fairly new Dell.
>> > Outlook
>> > 2003 is set up NOT to use caching mode. There are no PST or archived
>> > folders
>> > involved.
>> >
>> > What I've tried:
>> > *Deleting the profile and recreating it. (probably 25 times in a
>> > variety
>> > of
>> > ways)
>> > *Clearing the form cache and locating any residing FRMCACHE.DAT files
>> > *Deleting ghost pst
>> > (http://www.publicshareware.com/outlo...ix-profile.php)
>> > *Deleting everything including outcmd.dat in C:\Documents and
>> > Settings\%username%\Local Settings\Application Data\Microsoft\Outlook\
>> > *Deleting everything including extend.dat in C:\Documents and
>> > Settings\%username%\Local Settings\Application Data\Microsoft\Outlook\
>> > *Run a Detect & Repair on Outlook.
>> > *Checked the registry entries of
>> > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\
>> > and
>> > HKEY_USERS\<user id identifier>\ Software\Microsoft\Windows NT\
>> > CurrentVersion\Windows Messaging Subsystem\ Profiles\<profile name>\
>> > <cryptic
>> > alphanumeric code>
>> >
>> > Any help would be useful.
>>
>>

Any thoughts on what to do if this doesn't continue to resolve the issue?

I followed http://www.howto-outlook.com/faq/securetemp.htm and cleaned the
temp files out, then double checked my previous steps, but I'm still having
at least one user with a continuing issue with attachments.

???

Rich

"Roady [MVP]" wrote:

> You're welcome! :-)
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "wonderfullyrich" <(E-Mail Removed)> wrote in
> message news:FC52CD4B-A144-4225-94E6-(E-Mail Removed)...
> > Many thanks rob. That did it.
> >
> > I bow and chant "I'm not worthy" to the master of helping point out that
> > which is under our nose.
> >
> >
> > Rich
> >
> > "Roady [MVP]" wrote:
> >
> >> All those settings have nothing to do with opening attachments ;-)
> >> See http://www.howto-outlook.com/faq/securetemp.htm
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "wonderfullyrich" <(E-Mail Removed)> wrote in
> >> message news:F729E888-53DE-428D-8CB3-(E-Mail Removed)...
> >> > The problem:
> >> > I have a small office of 40 people running almost entirely with Outlook
> >> > 2003
> >> > connecting to a local Exchange Server 2003. When a user tries to open
> >> > an
> >> > attachment in mail I am intermittently recieving "The operation failed.
> >> > An
> >> > object could not be found." aka the most cryptic error message Outlook
> >> > displays.
> >> >
> >> > The configuration: Windows XP machine running on a fairly new Dell.
> >> > Outlook
> >> > 2003 is set up NOT to use caching mode. There are no PST or archived
> >> > folders
> >> > involved.
> >> >
> >> > What I've tried:
> >> > *Deleting the profile and recreating it. (probably 25 times in a
> >> > variety
> >> > of
> >> > ways)
> >> > *Clearing the form cache and locating any residing FRMCACHE.DAT files
> >> > *Deleting ghost pst
> >> > (http://www.publicshareware.com/outlo...ix-profile.php)
> >> > *Deleting everything including outcmd.dat in C:\Documents and
> >> > Settings\%username%\Local Settings\Application Data\Microsoft\Outlook\
> >> > *Deleting everything including extend.dat in C:\Documents and
> >> > Settings\%username%\Local Settings\Application Data\Microsoft\Outlook\
> >> > *Run a Detect & Repair on Outlook.
> >> > *Checked the registry entries of
> >> > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\
> >> > and
> >> > HKEY_USERS\<user id identifier>\ Software\Microsoft\Windows NT\
> >> > CurrentVersion\Windows Messaging Subsystem\ Profiles\<profile name>\
> >> > <cryptic
> >> > alphanumeric code>
> >> >
> >> > Any help would be useful.
> >>
> >>