PC Review


Reply
Thread Tools Rate Thread

Attachment changes content

 
 
=?Utf-8?B?YmVuZGxleA==?=
Guest
Posts: n/a
 
      12th Nov 2007
Scenario: A user receives an email with 3 different word attachments,
everything fine so far. They open one of the attachments, makes some minor
changes, clicks 'Save' (into temporary files) and then forwards the email
onto someone else (with all 3 attachments)

Problem: The user receives the email with all 3 attachments, filenames all
the same, but..... wait for it...... the content is all the same! example:
the 3 files are Agenda, Minutes, and notes.... When the recipient opens the
docs, the CONTENT from the Agenda is in all 3 docs - same content, different
file names. Weird.

Any help would be greatly appreciated.
 
Reply With Quote
 
 
 
 
Brian Tillman
Guest
Posts: n/a
 
      13th Nov 2007
bendlex <(E-Mail Removed)> wrote:

> Scenario: A user receives an email with 3 different word attachments,
> everything fine so far. They open one of the attachments, makes some
> minor changes, clicks 'Save' (into temporary files) and then forwards
> the email onto someone else (with all 3 attachments)
>
> Problem: The user receives the email with all 3 attachments,
> filenames all the same, but..... wait for it...... the content is all
> the same! example: the 3 files are Agenda, Minutes, and notes....
> When the recipient opens the docs, the CONTENT from the Agenda is in
> all 3 docs - same content, different file names. Weird.


While unexpected, perhaps, not surprising. Changing an attachment from
within the message is fraught with trouble and if you don't reattach it
properly, what you see can happen. It's best to save the attachment to a
known location, make the changes, remove the original attachment from the
forward, and attach the changed document.
--
Brian Tillman [MVP-Outlook]

 
Reply With Quote
 
=?Utf-8?B?YmVuZGxleA==?=
Guest
Posts: n/a
 
      13th Nov 2007
Thanks for the reply, Brian. That's the conclusion I came to in the end also.

Strange problem I know, especially because the user has been doing the same
thing for 18 months now, and only just experianced the problem now.

But you are right, they should be saving documents as you suggested.

Thank you very much for you time on this.



"Brian Tillman" wrote:

> bendlex <(E-Mail Removed)> wrote:
>
> > Scenario: A user receives an email with 3 different word attachments,
> > everything fine so far. They open one of the attachments, makes some
> > minor changes, clicks 'Save' (into temporary files) and then forwards
> > the email onto someone else (with all 3 attachments)
> >
> > Problem: The user receives the email with all 3 attachments,
> > filenames all the same, but..... wait for it...... the content is all
> > the same! example: the 3 files are Agenda, Minutes, and notes....
> > When the recipient opens the docs, the CONTENT from the Agenda is in
> > all 3 docs - same content, different file names. Weird.

>
> While unexpected, perhaps, not surprising. Changing an attachment from
> within the message is fraught with trouble and if you don't reattach it
> properly, what you see can happen. It's best to save the attachment to a
> known location, make the changes, remove the original attachment from the
> forward, and attach the changed document.
> --
> Brian Tillman [MVP-Outlook]
>
>

 
Reply With Quote
 
Brian Tillman
Guest
Posts: n/a
 
      14th Nov 2007
bendlex <(E-Mail Removed)> wrote:

> Thanks for the reply, Brian. That's the conclusion I came to in the
> end also.
>
> Strange problem I know, especially because the user has been doing
> the same thing for 18 months now, and only just experianced the
> problem now.
>
> But you are right, they should be saving documents as you suggested.


If they clear the Outlook Secure Temp Folder, it might work again.
http://www.howto-outlook.com/faq/securetemp.htm
--
Brian Tillman [MVP-Outlook]
 
Reply With Quote
 
 
 
Reply

Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Attachment with different content spring Microsoft Outlook Discussion 3 15th Jul 2009 08:20 AM
Notify on attachment content SpaceCamel Microsoft Outlook VBA Programming 1 26th May 2009 03:53 PM
I have an email with attachment, but can't see the content icewine Microsoft Outlook Discussion 1 30th Apr 2009 06:21 AM
How to access attachment content =?Utf-8?B?TGFj?= Microsoft Outlook Interoperability 0 20th Oct 2006 01:53 PM
Attachment becomes text in the email content =?Utf-8?B?bWFyeWtpdHR5?= Microsoft Outlook Discussion 0 18th Mar 2005 09:03 AM


Features
 

Advertising
 

Newsgroups
 


All times are GMT +1. The time now is 11:42 PM.