Hello,

A woman in our office has a template set up in outlook and the template has
an Excel document attached. When she's sending the message, she attaches a
PDF document. Before she sends it appears the new file has the .pdf
extension and the file name she selected. The copy in her sent folder (and
the one the recipient gets) has two Excel files - both with the name of the
Excel doc in the template. When she opens what was the PDF, it is a bunch of
gibberish. This corruption began recently and is not happening consistently,
every now and then, the files go through as they should.

Is this because of a setting related to the template? Any suggestions?

Thanks )
--
"eat dessert first, grin like a dog, wander aimlessly, pound your conch as
often as you chose, and buy your books with cash"
-Jim Philips

What version of Outlook? What kind of template is she using? Is this in an
Exchange environment or are you all using .PST files?

Off-topic, but I've been a Jim Philips fan for about 15 years now. :-)

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***


"Eleanor" wrote:

> Hello,
>
> A woman in our office has a template set up in outlook and the template has
> an Excel document attached. When she's sending the message, she attaches a
> PDF document. Before she sends it appears the new file has the .pdf
> extension and the file name she selected. The copy in her sent folder (and
> the one the recipient gets) has two Excel files - both with the name of the
> Excel doc in the template. When she opens what was the PDF, it is a bunch of
> gibberish. This corruption began recently and is not happening consistently,
> every now and then, the files go through as they should.
>
> Is this because of a setting related to the template? Any suggestions?
>
> Thanks )
> --
> "eat dessert first, grin like a dog, wander aimlessly, pound your conch as
> often as you chose, and buy your books with cash"
> -Jim Philips

We're using Outlook 2003 and it is in an Exchange environment.

Thanks for your help )

--
"eat dessert first, grin like a dog, wander aimlessly, pound your conch as
often as you chose, and buy your books with cash"
-Jim Philips


"Jocelyn Fiorello [MVP - Outlook]" wrote:

> What version of Outlook? What kind of template is she using? Is this in an
> Exchange environment or are you all using .PST files?
>
> Off-topic, but I've been a Jim Philips fan for about 15 years now. :-)
>
> --
> Jocelyn Fiorello
> MVP - Outlook
>
> *** Messages sent to my e-mail address will NOT be answered -- please reply
> only to the newsgroup to preserve the message thread. ***
>
>
> "Eleanor" wrote:
>
> > Hello,
> >
> > A woman in our office has a template set up in outlook and the template has
> > an Excel document attached. When she's sending the message, she attaches a
> > PDF document. Before she sends it appears the new file has the .pdf
> > extension and the file name she selected. The copy in her sent folder (and
> > the one the recipient gets) has two Excel files - both with the name of the
> > Excel doc in the template. When she opens what was the PDF, it is a bunch of
> > gibberish. This corruption began recently and is not happening consistently,
> > every now and then, the files go through as they should.
> >
> > Is this because of a setting related to the template? Any suggestions?
> >
> > Thanks )
> > --
> > "eat dessert first, grin like a dog, wander aimlessly, pound your conch as
> > often as you chose, and buy your books with cash"
> > -Jim Philips

OK...but again, what kind of template is she using? Where is it stored and
how was it created?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***


"Eleanor" wrote:

> We're using Outlook 2003 and it is in an Exchange environment.
>
> Thanks for your help )
>
> --
> "eat dessert first, grin like a dog, wander aimlessly, pound your conch as
> often as you chose, and buy your books with cash"
> -Jim Philips
>
>
> "Jocelyn Fiorello [MVP - Outlook]" wrote:
>
> > What version of Outlook? What kind of template is she using? Is this in an
> > Exchange environment or are you all using .PST files?
> >
> > Off-topic, but I've been a Jim Philips fan for about 15 years now. :-)
> >
> > --
> > Jocelyn Fiorello
> > MVP - Outlook
> >
> > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > only to the newsgroup to preserve the message thread. ***
> >
> >
> > "Eleanor" wrote:
> >
> > > Hello,
> > >
> > > A woman in our office has a template set up in outlook and the template has
> > > an Excel document attached. When she's sending the message, she attaches a
> > > PDF document. Before she sends it appears the new file has the .pdf
> > > extension and the file name she selected. The copy in her sent folder (and
> > > the one the recipient gets) has two Excel files - both with the name of the
> > > Excel doc in the template. When she opens what was the PDF, it is a bunch of
> > > gibberish. This corruption began recently and is not happening consistently,
> > > every now and then, the files go through as they should.
> > >
> > > Is this because of a setting related to the template? Any suggestions?
> > >
> > > Thanks )
> > > --
> > > "eat dessert first, grin like a dog, wander aimlessly, pound your conch as
> > > often as you chose, and buy your books with cash"
> > > -Jim Philips