Are you using Outlook or Outlook Express? If it's Outlook, see if the info
here helps:
http://www.slipstick.com/problems/redx.asp
If it's Outlook Express...
This newsgroup is for support of Outlook 97, 98, 2000, 2002, 2003 & 2007
from the Office family for Intel PCs. For Outlook Express (OE) & Windows
Live Mail support try posting in one of these newsgroups:
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.x
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
microsoft.public.windows.inetexplorer.ie6_outlookexpress for OE 6.x
microsoft.public.internet.mail.mac for the Macintosh version of OE
microsoft.public.windows.live.mail.desktop for Windows Live Mail
If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups).
Another good source of info can be found here:
http://www.insideoe.com/
"Nance" <(E-Mail Removed)> wrote in message
news:7AF6120B-0A5A-4A94-8B6E-(E-Mail Removed)...
> I'm having a couple of problems w/ .jpg files in Outlook Express. When
> someone sends me an image file as an attachment I cannot open it. The
> file
> name is grayed out. And sometimes when there are images in the message
> body
> itself, the images do not download. All I get is the "red x" box. I do not
> have my settings set to block images. Can someone please tell me what to
> do
> to correct these issues. Thanks for your help.