Hello. My problem is this: Sometimes the name of the attached files of my
received mail are change to the format "ATTxxxxx.xxx". Why happens this?
Thank you.

David <(E-Mail Removed)> wrote:

> Hello. My problem is this: Sometimes the name of the attached files
> of my received mail are change to the format "ATTxxxxx.xxx". Why
> happens this? Thank you.

Outlook version?
--
Brian Tillman [MVP-Outlook]

It is Outlook 2003 SP3. Thank you

"Brian Tillman" wrote:

> David <(E-Mail Removed)> wrote:
>
> > Hello. My problem is this: Sometimes the name of the attached files
> > of my received mail are change to the format "ATTxxxxx.xxx". Why
> > happens this? Thank you.
>
> Outlook version?
> --
> Brian Tillman [MVP-Outlook]
>

David <(E-Mail Removed)> wrote:

> It is Outlook 2003 SP3. Thank you

For some reason your Outlook isn't recognizing the TNEF (Transport-Neutral
Encapsulation Format) portion of the incoming message. This indicates, to
me at least, that something may be interfering or changing the message
somewhat on the way in so that Outlook is failing to interpret the headers
correctly. What type of account are you using? If you are scanning
incoming mail with an antivirus program, disable that program and have the
sender of the original message send another to see if that makes a
difference. DIsable any add-ins you might have. Start Outlook in safe mode
and see if that makes a difference.

Write back and let us know what you find.
--
Brian Tillman [MVP-Outlook]

Thank you Brian.
The problem happens when the program that sends is thunderbird 1.5.

"Brian Tillman" wrote:

> David <(E-Mail Removed)> wrote:
>
> > It is Outlook 2003 SP3. Thank you
>
> For some reason your Outlook isn't recognizing the TNEF (Transport-Neutral
> Encapsulation Format) portion of the incoming message. This indicates, to
> me at least, that something may be interfering or changing the message
> somewhat on the way in so that Outlook is failing to interpret the headers
> correctly. What type of account are you using? If you are scanning
> incoming mail with an antivirus program, disable that program and have the
> sender of the original message send another to see if that makes a
> difference. DIsable any add-ins you might have. Start Outlook in safe mode
> and see if that makes a difference.
>
> Write back and let us know what you find.
> --
> Brian Tillman [MVP-Outlook]
>
>

David <(E-Mail Removed)> wrote:

> The problem happens when the program that sends is thunderbird 1.5.

This implies to me that if a client other than Thunderbird is used, that
Outlook has no problem with the incoming mail. If that's true, I'd search
in the Thunderbird forums.
--
Brian Tillman [MVP-Outlook]

OK. Thank you.

"Brian Tillman" wrote:

> David <(E-Mail Removed)> wrote:
>
> > The problem happens when the program that sends is thunderbird 1.5.
>
> This implies to me that if a client other than Thunderbird is used, that
> Outlook has no problem with the incoming mail. If that's true, I'd search
> in the Thunderbird forums.
> --
> Brian Tillman [MVP-Outlook]
>
>